Perhehotellit - Cozumel, Quintana Roo

”The friendliness, attentiveness and overall good vibes from the staff were likely the highlight of the trip. Breakfast buffet was great, lunch options by the pool were outstanding, especially Maria’s tacos and quesadillas, those were probably the best food we had during our stay! Unfortunately, dinner was not great and there’s room for improvement there in terms of quality and variety.”

”This was our 4th stay in 12 months at The Westin. It's always been a favorite, but there was a noticeable difference in the helpfulness at the front desk this past trip. We encountered multiple difficulties and a lot of attitude. It was sad and disappointing as we are used to being treated like family. We had to ask for the room service menu, schedule, and robes for our room that typically are in there. The water in our bathroom was very smelly. The room service food was usually inedible. That...

”La calidez de sus empleados es unica, el lugar es un paraiso y lo hermosa que es la habitación ”

”Es un hotel con una playa hermosa, el servicio y el personal son excelentes, las habitaciones están cómodas y limpias, todo en buen estado y de agradable decoración. El desayuno incluido está muy bueno y las comidas en el restaurante o los snacks en el club de playa son deliciosos. Es recomendable para familias y en pareja. Definitivamente regresaremos.”

”the food was not very good. It would be nice to have access to water at the pools and bars. I would suggest a water cooler so you can get water whenever you want. It was my granddaughters 18th birthday and the staff put a sign and balloons on the door and delivered a cake which was very nice. The rooms could use an upgrade. Beds and pillows were very comfortable. I felt very safe at the resort. I would say that the resort is very family friendly. It would have been nice to have more...

”Amazing hotel, with an amazing staff. I have never stayed at a hotel where the entire staff was so helpful, accommodating, pleasant and friendly. My room was on the 4th floor and had a terrific view of the pier where the cruise ships came in, but was just far enough away so as not to be inundated with ship passengers. Great location from which you could easily and safely walk to restaurants, shopping, the plaza, and two large grocery stores if you needed to pick up stuff. I would highly...

”Our hosts were very responsive & we had amazing service the entire stay. The house is beautiful & has everything you need. The chef prepared meals were absolutely outstanding! We would definitely come back!”