Näkymä parvekkeelta

Arvostelut: Charleston Marriott

3.5 out of 5
Charleston Marriott
170 Lockwood Blvd, Charleston, SC

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 522 kautta 1002 arvostelua" "
Arvosana 8 - Hyvä. 289 kautta 1002 arvostelua" "
Arvosana 6 - OK. 128 kautta 1002 arvostelua" "
Arvosana 4 - Huono. 43 kautta 1002 arvostelua" "
Arvosana 2 - Hirveä. 20 kautta 1002 arvostelua" "

9,0/10

Siisteys

9,0/10

Henkilökunta ja palvelu

8,6/10

Palvelut/mukavuudet

8,6/10

Majoituspaikan kunto ja tilat

8,6/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus

10/10 Loistava

Emily

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was great!
Yöpyi 2 yötä toukokuussa 2024
The Charleston Marriott Team vastasi 20.5.2024
Dear Emily, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Charleston Marriott. We look forward to your return and wish you all the best with your future travels. Regards, The Charleston Marriott Team

10/10 Loistava

Tania, Holiday

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
At the hotel for a conference. Would definitely stay there again.
Yöpyi 4 yötä maaliskuussa 2024
The Charleston Marriott Team vastasi 20.5.2024
Dear Tania, We are glad your conference brought you to Charleston Marriott. With our great accommodations and location, our goal is to make sure every event we host is outstanding. We are thrilled to learn we met that expectation for you, and we hope to have the pleasure of a return visit soon. Regards, The Charleston Marriott Team

8/10 Hyvä

Anita

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
The hotel was great: the room service options were very limited: no children options. Very few adult options and they were not great
Yöpyi 2 yötä toukokuussa 2024
The Charleston Marriott Team vastasi 16.5.2024
Dear Anita, Thank you for being our guest at Charleston Marriott and for your nice rating. We are pleased to know that your overall visit was pleasant; however, we regret not meeting all of your expectations and any inconvenience this caused to you and your family. Thank you again for sharing your valuable feedback as we are continually striving to improve our services and amenities. It was our pleasure hosting you all, and we hope you will visit whenever you return to the area. Regards, The Charleston Marriott Team

10/10 Loistava

Oscar

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
The Charleston Marriott Team vastasi 15.5.2024
Dear Oscar, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Charleston Marriott, and we look forward to welcoming you back soon. Regards,The Charleston Marriott Team

8/10 Hyvä

Sheila

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
My stay was good. There was a weird smell in the hallway on the 4th floor & there was no do not disturb sign to put on my door.
Yöpyi 2 yötä toukokuussa 2024
The Charleston Marriott Team vastasi 10.5.2024
Dear Sheila, Thank you for being our guest at Charleston Marriott and for your candid comments. We appreciate your rating and are pleased to know that your overall visit was pleasant. We understand how important a fresh and welcoming atmosphere is to an enjoyable stay. We continuously aim to maintain our hotel's environment, and we are grateful to you for bringing your concerns about the hallway to our attention. It was a pleasure hosting you, and we look forward to welcoming you back and providing a much better experience. Regards, The Charleston Marriott Team

8/10 Hyvä

Martin J.

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
There could have been some updates to the room. Also, more lighting in the farther parking lots for safety.
Yöpyi 2 yötä toukokuussa 2024
The Charleston Marriott Team vastasi 6.5.2024
Dear Martin, Thank you for staying at Charleston Marriott and for your candid comments. We appreciate your nice rating and are grateful for your valuable comments. We are committed to enhancing our hotel's appearance and functionality to ensure our guests enjoy a comfortable and satisfying stay. Your comments highlight important areas for our attention and we thank you once again for the insights. We will share your feedback with the appropriate individuals to address these needs. Thank you again; we hope to have the opportunity to welcome you back in the future. Regards, The Charleston Marriott Team

10/10 Loistava

Martha

Yöpyi 1 yön toukokuussa 2024
The Charleston Marriott Team vastasi 25.5.2024
Dear Martha, Thank you for being our guest at the Charleston Marriott and for your generous rating. We are glad to know that your recent visit with us was enjoyable. It was a pleasure to have you as our guest, and we look forward to welcoming you back again soon.Regards,The Charleston Marriott Team

10/10 Loistava

Margaret

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä huhtikuussa 2024
Charleston Marriott Team vastasi 3.5.2024
Dear Margaret, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Charleston Marriott, and we look forward to welcoming you back soon. Regards, The Charleston Marriott Team

6/10 OK

Margaret, Clemson

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024
Charleston Marriott Team vastasi 30.4.2024
Dear Margaret, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Regards,The Charleston Marriott Team

6/10 OK

RICHARD

Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Property is very dated. Small bathrooms. Needs to be renovated.
Yöpyi 2 yötä huhtikuussa 2024
Charleston Marriott Team vastasi 26.4.2024
Dear Richard, Thank you for taking the time to share about your recent experience. We are sorry you were disappointed with some aspects and felt our property needed updating. We strive to maintain high standards, not only in service but also in keeping with the overall look and feel of our hotel. Improvements to various areas are scheduled on a rotating basis, and we will gladly share your feedback with the appropriate individuals as we plan for the future. We do hope you will consider us again the next time you are in the area. Regards, The Charleston Marriott Team

10/10 Loistava

Courtney

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great and understanding customer service
Yöpyi 3 yötä huhtikuussa 2024
The Charleston Marriott Team vastasi 23.4.2024
Dear Courtney, Thank you for sharing your feedback regarding your recent stay at Charleston Marriott. We strive to ensure that every guest feels valued, heard, and well taken care of throughout their stay, and we are delighted to know that you enjoyed our exceptional service. We look forward to welcoming you back the next time you are in the area.Regards,The Charleston Marriott Team

8/10 Hyvä

tris

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
the hotel was great the rooms were a little outdated and the first time ever I had to pay for parking at a hotel I was staying at
Yöpyi 4 yötä maaliskuussa 2024
Charleston Marriott Team vastasi 10.4.2024
Dear Tris, Thank you for taking the time to share about your stay at Charleston Marriott. We are delighted to hear that you had a great overall experience at our hotel. However, we regret you found the rooms to be a bit outdated. Your feedback will certainly be taken into consideration for future improvements. Additionally, we apologize if the parking fee came as a surprise during your stay. In the interest of transparency, we keep our website current with updated information and pricing so guests can see our parking rates before booking with us. Thank you for choosing to stay with us, and we hope to welcome you back for an even better experience in the future.Regards,The Charleston Marriott Team

10/10 Loistava

Andrea

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Awesome stay! During my boards, quiet place and super friendly staff!! Will stay here again for sure !
Yöpyi 4 yötä huhtikuussa 2024
Hotel Management vastasi 8.4.2024
Dear Andrea, Thank you for your review regarding your stay at the Charleston Marriott. It is a pleasure to read that we were able to meet your expectations. We work hard to make sure every guest received thoughtful service and has a comfortable and relaxing stay, so we will be sure to share your compliments with our team. Thank you again for your feedback, and we look forward to welcoming you back. Regards,The Charleston Marriott Team

6/10 OK

Joe

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Housekeeping was non -existent. Don’t know if they forgot to put us on the list but after 3 days with no help until we called each evening, and then incomplete service, management is uninformed or uncaring.
Yöpyi 3 yötä huhtikuussa 2024
Hotel Management vastasi 9.4.2024
Dear Joe, Thank you for your evaluation. Exceptional service for every guest is our highest priority; therefore, we regret the concerns outlined about the housekeeping service. We can understand your disappointment, and we will review this matter with the department involved to better our guest experiences. We hope to have the opportunity to welcome you again in the future for the seamless experience you deserve. We appreciate your patience and wish you all the best.Regards,The Charleston Marriott Team

10/10 Loistava

Amanda

Yöpyi 1 yön huhtikuussa 2024
The Charleston Marriott Team vastasi 23.4.2024
Dear Amanda, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Charleston Marriott, and we look forward to welcoming you back soon. Regards,The Charleston Marriott Team

10/10 Loistava

Danielle

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
The Charleston Marriott Team vastasi 24.3.2024
Dear Danielle, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Charleston Marriott, and we look forward to welcoming you back soon. Regards,The Charleston Marriott Team

10/10 Loistava

Lisa

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Staff was friendly and attentive.
Yöpyi 3 yötä maaliskuussa 2024
The Charleston Marriott Team vastasi 19.3.2024
Dear Lisa, Thank you for sharing your feedback regarding your recent stay at Charleston Marriott. Our team endeavors to go above and beyond to ensure our guests have a memorable experience. Your comments are not only rewarding but also encouraging. We look forward to welcoming you back the next time you are in the area.Regards,The Charleston Marriott Team

10/10 Loistava

Rosannah

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Need to pay for parking
Yöpyi 3 yötä maaliskuussa 2024
The Charleston Marriott Team vastasi 11.3.2024
Dear Rosannah, Thank you for sharing your feedback regarding your recent stay at Charleston Marriott. While we are delighted to hear that you enjoyed your overall expereince with us, we are sorry if the parking fee came as a surprise to you. In the interest of transparency, we keep our website current with updated information, and we regret if you are not aware of this information before booking with us. We appreciate your understanding and look forward to welcoming you back soon.Regards,The Charleston Marriott Team

10/10 Loistava

Wayne

Hyvää: Majoituspaikan kunto ja tilat
Yöpyi 2 yötä helmikuussa 2024
The Charleston Marriott Team vastasi 25.2.2024
Dear Wayne, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Charleston Marriott, and we look forward to welcoming you back soon. Regards,The Charleston Marriott Team

10/10 Loistava

Mireya

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excellent
Yöpyi 3 yötä helmikuussa 2024
The Charleston Marriott Team vastasi 24.2.2024
Dear Mireya, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Charleston Marriott. We look forward to your return and wish you all the best with your future travels.Regards,The Charleston Marriott Team

8/10 Hyvä

Eva

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Hotel & grounds were very nice but the room & bathroom needed updating.
Yöpyi 2 yötä helmikuussa 2024
The Charleston Marriott Team vastasi 22.2.2024
Dear Eva, Thank you for sharing your feedback regarding your recent stay at Charleston Marriott. While we are delighted to know that you enjoyed most aspects of your visit, we sincerely apologize for not meeting your expectations with our accommodations. We strive to keep our property clean and fresh but understand you were looking for a more modern experience. We will gladly share your valuable feedback appropriately for our future plans. Your patience and understanding are deeply valued, and we look forward to welcoming you back soon.Regards,The Charleston Marriott Team

8/10 Hyvä

Julian

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
The Charleston Marriott Team vastasi 21.2.2024
Dear Julian, Thank you for choosing Charleston Marriott and for your kind rating. We are delighted to know that you enjoyed your overall experience with us. We look forward to the pleasure of welcoming you back soon again.Regards,The Charleston Marriott Team

10/10 Loistava

Melanie

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice place to rest and enjoy.
Great service, nice clean and comfortable rooms.
Yöpyi 1 yön helmikuussa 2024
The Charleston Marriott Team vastasi 12.2.2024
Dear Melanie, Thank you for choosing Charleston Marriott and sharing your feedback. We are delighted to know that you enjoyed our spotless accommodations and impeccable service. We look forward to welcoming you back the next time you are in the area.Regards,The Charleston Marriott Team

10/10 Loistava

Dustin

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä helmikuussa 2024
The Charleston Marriott Team vastasi 7.2.2024
Dear Dustin, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Charleston Marriott. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future.Regards,The Charleston Marriott Team

10/10 Loistava

Michael S

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
The Charleston Marriott Team vastasi 5.2.2024
Dear Michael, Thank you for rating your experience at Charleston Marriott. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area.Regards,The Charleston Marriott Team

8/10 Hyvä

Maria

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Bathroom cabinet was in need of paint, did not look clean. Beds bottoms had a stain. The room really need to be upgrade considering that is a Marriott Lobby area was very nice and clean. Checking in was very good as well.
Yöpyi 2 yötä tammikuussa 2024
The Charleston Marriott Team vastasi 31.1.2024
Dear Maria, Thank you for being our guest at Charleston Marriott and for your candid comments. We are pleased to know that your overall stay was pleasant and that you enjoyed our easy check-in process. However, we are sorry that you felt our rooms needed updating. We will share your feedback with the appropriate individuals for our future plans. We appreciate your patience, and we look forward to welcoming you back soon.Regards,The Charleston Marriott Team

10/10 Loistava

Ashley

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
The Charleston Marriott Team vastasi 31.1.2024
Dear Ashley, We are thrilled you had an excellent stay at Charleston Marriott, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Regards,The Charleston Marriott Team

10/10 Loistava

Danielle

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Enjoyed our stay
Yöpyi 1 yön tammikuussa 2024
The Charleston Marriott Team vastasi 29.1.2024
Dear Danielle, Thank you for choosing the Charleston Marriott for your stay and for sharing your experience. We were pleased to read that you loved everything about your visit. We hope to have the pleasure of hosting you again soon.Regards,The Charleston Marriott Team

10/10 Loistava

Juliana

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We t stayed here after our cruise and right before our flight home. So we arrived early and before check-in time, on a rainy day. The front staff was extremely helpful in accommodating my family of 4 and allowed us to check in early, which we appreciated! Room was extremely clean, beds were comfortable and cozy! Definitely recommend!
Yöpyi 1 yön marraskuussa 2023
Area General Manager vastasi 11.1.2024
Dear Juliana, Thank you for choosing Charleston Marriott for your recent post-cruise stay and for recommending us to fellow travelers. We are delighted to hear that you had such a positive experience with our check-in service and that our front desk associates went above and beyond to make you feel welcome. We will be sure to share your kind words with them. We are also glad to know that you enjoyed our immaculate accommodations and had a relaxing time during your visit. Thank you once more for the kind review. We look forward to hosting you and your family again in the future. Regards,Patrick RogersArea General Manager

8/10 Hyvä

Brian

Hyvää: Siisteys
Yöpyi 2 yötä joulukuussa 2023
Area General Manager vastasi 9.1.2024
Dear Brian, Thank you for rating your experience at Charleston Marriott. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area.Regards,Patrick RogersArea General Manager

8/10 Hyvä

Alejandro, Santo Domingo

Matkusti pienten lasten kanssa
Hyvää: Siisteys
Yöpyi 3 yötä tammikuussa 2024
Area General Manager vastasi 9.1.2024
Dear Alejandro, Thank you for sharing the nice rating about your experience at Charleston Marriott. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Regards,Patrick RogersArea General Manager

10/10 Loistava

Sarah

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
great view of the river
Yöpyi 2 yötä joulukuussa 2023
Area General Manager vastasi 9.1.2024
Dear Sarah, Thank you for choosing Charleston Marriott and sharing your experience. We are thrilled to know we exceeded your expectations and that you enjoyed the amazing views of the river. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Regards,Patrick RogersArea General Manager

10/10 Loistava

Teresa

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very clean and safe
Yöpyi 1 yön joulukuussa 2023
Area General Manager vastasi 31.12.2023
Dear Teresa, Thank you for taking the time to write a review about your recent stay at the Charleston Marriott. We are pleased you enjoyed our spotless accommodations. We hope to see you again soon. Happy Holidays and Happy New Year!Regards,Patrick RogersArea General Manager

6/10 OK

Renu

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Henkilökunta ja palvelu
The reception and ambience was beautiful. No complementary breakfast for the price charged. The bathrooms are very small. The shower stall is very cramped. Its a huge property but the bathroom is very tiny. Rooms are average size. Parking is not clear. Most of nearby slots are hold by valet parking. So the guest have to keep roaming around to find parking.
Yöpyi 2 yötä joulukuussa 2023
Area General Manager vastasi 31.12.2023
Dear Renu, Thank you for choosing our hotel for your recent stay and for sharing your experience. We are pleased you enjoyed our amazing atmosphere and the excellent service provided by our front desk associates. However, we apologize for the issues you outlined regarding our parking. Please know for future visits our front desk is always available to help make your stay as comfortable as possible. We also regret your room did not meet your expectations. Your comments will be shared with the appropriate individuals as we continually strive to improve our overall guest experience. We hope you will give us another chance to welcome you back in the future so we can show you our commitment to exceptional experiences.Regards,Patrick RogersArea General Manager

10/10 Loistava

Donna

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Area General Manager vastasi 31.12.2023
Dear Donna, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Charleston Marriott; we hope to see you again soon. Happy Holidays and Happy New Year!Regards,Patrick RogersArea General Manager

10/10 Loistava

Pam

Beautiful Place
Yöpyi 1 yön joulukuussa 2023
Area General Manager vastasi 31.12.2023
Dear Pam, Thank you for taking the time to write a review about your recent stay at the Charleston Marriott. We are pleased you enjoyed our beautiful property. We hope to see you again soon. Happy Holidays and Happy New Year!Regards,Patrick RogersArea General Manager

10/10 Loistava

Kyle

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä joulukuussa 2023
Area General Manager vastasi 28.12.2023
Dear Kyle, Thank you for the high rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your time with us. It was our pleasure hosting you at Charleston Marriott; we hope to see you again soon. Happy Holidays and Happy New Year!Regards,Patrick RogersArea General Manager

10/10 Loistava

Cynthia B

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Pretty Hotel, Convenient, clean, comfy
Checks all the boxes. Near the hospitals and the best shopping. We plan to stay here again.
Yöpyi 1 yön lokakuussa 2023
Regards, Patrick Rogers Area General Manager vastasi 23.12.2023
Dear Cynthia, Thank you for being our guest at Charleston Marriott. It is good to know that you liked our well-maintained property as well as our convenient location. We are thrilled to read that you have already decided to stay with us again, and we look forward to having the pleasure of hosting you once more.

10/10 Loistava

Arthur

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Would highly recommend!
Yöpyi 1 yön joulukuussa 2023
Regards, Patrick Rogers Area General Manager vastasi 14.12.2023
Dear Arthur, Thank you for choosing Charleston Marriott and taking the time to post a review. We are honored by your recommendation, and it is our pleasure to provide an exceptional experience. Thank you again for your feedback, and we look forward to your next visit.

4/10 Huono

Jill

Yöpyi 1 yön joulukuussa 2023
Area General Manager vastasi 13.12.2023
Dear Jill, Thank you for choosing to stay with us. We are sorry, we did not meet your expectations, and we would appreciate you giving us another opportunity to welcome you back.Regards,Patrick RogersArea General Manager

4/10 Huono

Jill

Yöpyi 1 yön joulukuussa 2023
Area General Manager vastasi 13.12.2023
Dear Jill, Thank you for sharing your rating. On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest. We hope to see you again soon. Regards,Patrick RogersArea General Manager

10/10 Loistava

Jill

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I stayed at this property to be near my husband who had a stroke and was taken to MUSC
Yöpyi 1 yön joulukuussa 2023
Area General Manager vastasi 10.12.2023
Dear Jill, Thank you for being our guest at Charleston Marriott. We hope that your husband is in the best of his health now. Our location is minutes away from downtown Charleston making us a great place to visit the city, while still being more of a peaceful experience away from the hustle and bustle of the busy downtown area. We hope to see you and your husband on your next visit to Charleston!Regards,Patrick RogersArea General Manager

10/10 Loistava

Timothy C

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great staff, good location A bit disappointed that when our bathroom flooded at 3:00 am we did not get a reduction on the bill
Yöpyi 4 yötä marraskuussa 2023
Patrick Rogers Area General Manager vastasi 9.12.2023
Dear Timothy, Thank you for your review regarding your stay at the Charleston Marriott. We are glad you loved our devoted staff and prime location. However, we regret not meeting all of your expectations and appreciate your patience. Thank you again for your feedback, and we look forward to welcoming you back to the Charleston Marriott.Regards,Patrick RogersArea General Manager

4/10 Huono

Andrew

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
There was a loud motor or pump near my room that ran all night. My toilet was dirty when I arrived.
Yöpyi 1 yön marraskuussa 2023
Area General Manager vastasi 29.11.2023
Dear Andrew, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you encountered with your room. Providing a comfortable and enjoyable atmosphere is our top priority, and we regret not meeting your expectations. Please be assured that your comments will be shared with our housekeeping team to ensure the overall guest experience. We appreciate your patience and understanding, and we look forward to welcoming you for a flawless visit.Regards,Patrick RogersArea General Manager

10/10 Loistava

Walter

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The rooms are great. My name on the television was a very nice touch.
Yöpyi 2 yötä marraskuussa 2023
Area General Manager vastasi 29.11.2023
Dear Walter, Thank you for choosing Charleston Marriott and sharing your feedback. We are delighted to know that your stay was exceptional and that you have enjoyed our immaculate accommodations. We look forward to welcoming you back for another outstanding visit.Regards,Patrick RogersArea General Manager

10/10 Loistava

chandler

Yöpyi 3 yötä lokakuussa 2023
Area General Manager vastasi 20.11.2023
Dear Chandler, Thank you for rating your stay at Charleston Marriott. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Regards,Patrick RogersArea General Manager

6/10 OK

Bukria

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet
Room 229 was outdated and extremely noisy . Bathrooms on the property were gross . Great location however we are disappointed for the price
Yöpyi 4 yötä marraskuussa 2023
Area General Manager vastasi 16.11.2023
Dear Bukria, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you encountered with the quality and condition of your room and the noise disturbances. Providing a comfortable and pleasant atmosphere is our top priority, and we regret falling short of your expectations. Please be assured that we will address your concerns with the appropriate teams to ensure the overall guest experience. Despite the challenges, we are pleased to know that you enjoyed our convenient location. We hope to have the chance to welcome you again, providing an improved visit that reflects our dedication to guest satisfaction.Regards,Patrick RogersArea General Manager

8/10 Hyvä

Kenneth William

Yöpyi 5 yötä lokakuussa 2023
Area General Manager vastasi 24.11.2023
Dear Mr. William, We are happy you chose Charleston Marriott for your recent visit to Charleston. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Regards,Patrick Rogers

10/10 Loistava

Iliana

Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The whole hotel is amazing! Beautiful and elegant decorated and one of the best hotels I’ve been to. Super clean and comfortable too. Only thing is that you cannot walk to any of the main city attractions. But Uber worked fine. Just a few minutes ride to anything.
Yöpyi 3 yötä lokakuussa 2023
Area General Manager vastasi 19.10.2023
Dear Iliana, Thank you for choosing Charleston Marriott and for your wonderful rating. We hope you had a great stay and we are thrilled to know you loved our beautiful and well-maintained accommodations. We appreciate your feedback, and we look forward to welcoming you back soon.Regards,Patrick RogersArea General Manager