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Arvostelut: Red Roof Inn Dunbar

2 out of 5
Red Roof Inn Dunbar
317 11TH STREET, Dunbar, WV

Arvostelut

7,0

Hyvä

Arvosana 10 - Loistava. 23 kautta 81 arvostelua" "
Arvosana 8 - Hyvä. 23 kautta 81 arvostelua" "
Arvosana 6 - OK. 13 kautta 81 arvostelua" "
Arvosana 4 - Huono. 11 kautta 81 arvostelua" "
Arvosana 2 - Hirveä. 11 kautta 81 arvostelua" "

7,4/10

Siisteys

7,4/10

Henkilökunta ja palvelu

6,2/10

Palvelut/mukavuudet

6,8/10

Majoituspaikan kunto ja tilat

6,6/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

Annika

Yöpyi 5 yötä marraskuussa 2023
General Manager vastasi 25.12.2023
Dear Annika,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

8/10 Hyvä

Nancy

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
the room and the building was clean and the staff were very welcoming. It was a little hard to find and there were not a lot of options to eat at locally
Yöpyi 1 yön toukokuussa 2024
Gabrielle RediResponse Specialist vastasi 11.5.2024
Thank you for taking a moment to leave a review, Nancy. The staff and I at the Red Roof Inn Dunbar appreciate your 4/5 score following your stay. I am happy that our welcoming staff, cleanliness and the other highlights pleased you. However, you indicated that the location was not ideal due to the lack of nearby food options and our hotel being hard to find. Your satisfaction is important to Red Roof, so we will be taking the feedback you provided into consideration in an effort to make improvements to ensure we offer an exceptional experience for our guests in the future.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely,GabrielleRed Roof Management RediResponse Specialist

10/10 Loistava

Nick

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
👍
Yöpyi 4 yötä toukokuussa 2024
General Manager vastasi 8.5.2024
Dear Nick,It was great to have you staying with us at Red Roof Inn Dunbar and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

6/10 OK

Angela

Matkusti perheen kanssa, Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room floors were dirty, the bedding had hair and small stains in the sheets and bath rowels. homeless men hanging around, I will stay at this property again.
Yöpyi 1 yön toukokuussa 2024
General Manager vastasi 6.5.2024
Dear Angela,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

8/10 Hyvä

Michelle

Matkusti lemmikkien kanssa, Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good for a quick over night stay for a long trip. The bed was pretty firm. Pillows were okay, kinda flat. So double up or bring your own. Staff was very kind. Definitely book through expedia to save on your stay!
Yöpyi 1 yön toukokuussa 2024
General Manager vastasi 6.5.2024
Dear Michelle,Thank you for staying with us at Red Roof Inn Dunbar and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

4/10 Huono

Katlyn A.

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Huonoa: Palvelut/mukavuudet
When we first got into our room the toilet was clogged. Then we waited forever to get a new room. All night you could hear people going in and out. Banging above us. Drunk people roaming the lobby. The lobby was also unsupervised. My aunt whom was also staying in the hotel had to wait almost 30-40 minutes to just be waited on at the counter. There was no mini fridges. The room had a strange smell as well. I wouldn’t recommend anyone to stay there.
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 1.5.2024
Dear Katlyn,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

10/10 Loistava

Stacy, Huntington

Matkusti lemmikkien kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Overall, the hotel was super clean. The staff was really nice. The problem was there was people in the parking lot sleeping on the ground.
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 1.5.2024
Dear Stacy,It was great to have you staying with us at Red Roof Inn Dunbar and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

8/10 Hyvä

Becky

Huonoa: Majoituspaikan kunto ja tilat
Expedia oversold rooms they were not available.
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 27.4.2024
Dear Becky,Thank you for staying with us at Red Roof Inn Dunbar and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

4/10 Huono

jason, Roscoe

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu
Toilet was loose. Not enough towels in the room. When we asked for extras we got an attitude about it.
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 24.4.2024
Dear Jason,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

6/10 OK

anthony

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
The room was clean. The elevator didn’t work. It was very noisy. The television didn’t have a remote control.
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 22.4.2024
Dear Anthony,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

4/10 Huono

Kaleb

Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu
Everything was alright except for the fact the guy working the desk texted my girlfriend flirting with her and confirming where she lives and stuff. If you work there I don’t feel like just because you have people’s information you should contact them telling them they’re cute and when being asked to leave you alone you keep harassing them by texting them. Very in appropriate and disrespectful.
Yöpyi 2 yötä huhtikuussa 2024
General Manager vastasi 22.4.2024
Dear Kaleb,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 Loistava

Donald

Yöpyi 3 yötä huhtikuussa 2024
General Manager vastasi 2.5.2024
Dear Donald,Thank you for choosing us at Red Roof Inn Dunbar during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

10/10 Loistava

Cynthia, Charleston

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Love the hotel but pool always closed.
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 12.4.2024
Dear Cynthia,We are delighted that you decided to stay with us at Red Roof Inn Dunbar during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

6/10 OK

Joesph, Leesburg

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Bad area, dirty hallway, out side front door area is filthy, smokers right by the door stinking up the place,
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 10.4.2024
Dear Joeshph,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

8/10 Hyvä

Ronald

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Clean newly renovated. Staff are excellent.
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 6.4.2024
Dear Ronald,Thank you for staying with us at Red Roof Inn Dunbar and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

8/10 Hyvä

Victor

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Palvelut/mukavuudet
Rooms were clean and it smelled fresh
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 3.4.2024
Dear Victor,It was great to have you staying with us at Red Roof Inn Dunbar and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

8/10 Hyvä

Benita

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet
No microwave or refrigerator in room. They were being replaced according to the staff. I noticed several boxes of microwaves behind the desk.
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 1.4.2024
Dear Benita,Thank you for staying with us at Red Roof Inn Dunbar and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

6/10 OK

Timothy

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Sharma RediResponse Specialist vastasi 31.3.2024
Hello Timothy,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN DUNBAR and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

10/10 Loistava

Neta

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Price
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 30.3.2024
Dear Neta,Thank you for staying with us at Red Roof Inn Dunbar and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

2/10 Hirveä

Tammy

Matkusti lemmikkien kanssa, Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The elevator was broken and I was on 3rd floor. My tv didn't work had to change rooms then my phone was broken. Then drink machine on 3rd floor was broken had to go down stairs again to get a drink. I have a bad knee. Front desk clerk very attentive and nice.
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 30.3.2024
Dear Tammy,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

10/10 Loistava

Rebecca

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 25.3.2024
Dear Rebecca,Thank you for staying with us at Red Roof Inn Dunbar and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 Hyvä

George

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024
General Manager vastasi 22.3.2024
Dear George,We are delighted that you decided to stay with us at Red Roof Inn Dunbar during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

2/10 Hirveä

Elizabeth, Summit

Liikematkailija, Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Upon checking in we were told there was $100 security deposit. Wasn’t a problem, we just wanted to sleep. Elevators were out, we had to take 3 flights of stairs. There was blood on the stairs. It felt very sketchy and it felt dirty. Again, we just wanted to sleep too tired to complain. Removed covers and put my own sheets.
Yöpyi 1 yön maaliskuussa 2024
Xao RediResponse Specialist vastasi 19.3.2024
Thank you for taking the time to tell us about your experience at the Red Roof Inn Dunbar, Elizabeth. I am sorry that your experience did not meet your expectations. You stated that the elevator situation and the unclean stairs, along with the other highlighted issues hindered your stay. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,XaoRed Roof ManagementRediResponse Specialist

4/10 Huono

Adrienne

Matkusti ryhmän kanssa, Matkusti pienten lasten kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The area was frightening I did not feel safe Floors IN our room were gross
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 16.3.2024
Dear Adrienne,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

8/10 Hyvä

Jennie

Matkusti lemmikkien kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very friendly staff -a little hard to decided where the parking lot was at first, but once we did it was great
Yöpyi 1 yön helmikuussa 2024
General Manager vastasi 16.3.2024
Dear Jennie,Thank you for staying with us at Red Roof Inn Dunbar and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

4/10 Huono

Katrina

Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 1.4.2024
Dear Katrina,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

2/10 Hirveä

Nichole

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I had trouble checking in once checking in I noticed the jet tub was not clean & I notified the staff and they said they will clean it….. 2 days later still not clean I went to a dollar store to get cleaning supplies to do it but when I got back. I was using the bathroom when a big roach came out from under the sink so I checked out the hotel. The front desk asked us was the roach under the sink which made me to believe this is an ongoing issue there.
Yöpyi 3 yötä helmikuussa 2024
General Manager vastasi 10.3.2024
Dear Nichole,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

8/10 Hyvä

Elizabeth

Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 29.3.2024
Dear Elizabeth,We are delighted that you decided to stay with us at Red Roof Inn Dunbar during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

8/10 Hyvä

Norma

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It’s close to work
Yöpyi 2 yötä maaliskuussa 2024
General Manager vastasi 6.3.2024
Dear Norma,It was great to have you staying with us at Red Roof Inn Dunbar and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

10/10 Loistava

Richard

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good rate... clean room...
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 5.3.2024
Dear Richard,We loved having you stay with us at Red Roof Inn Dunbar. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 Loistava

Ashley

Matkusti kumppanin kanssa
Super nice!
Yöpyi 1 yön helmikuussa 2024
General Manager vastasi 26.2.2024
Dear Ashley,Thank you for staying with us at Red Roof Inn Dunbar and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 Hyvä

Norma

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I booked my stay through Expedia. I had an email with my reservation but the hotel didn’t have it in their system. The gentleman assisting me was SO helpful and kind! He had things cleared up in no time and gave me a free room upgrade for my trouble!!
Yöpyi 3 yötä helmikuussa 2024
General Manager vastasi 21.2.2024
Dear Norma,It was great to have you staying with us at Red Roof Inn Dunbar and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

6/10 OK

Rochella

Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Room was decent but needed updated, the ceiling was starting to come down hanging over the tub in our room and air/heat did not work!
Yöpyi 1 yön helmikuussa 2024
Gabrielle RediResponse Specialist vastasi 21.2.2024
Thank you for taking a moment to leave a review, Rochella. The staff and I at the Red Roof Inn Dunbar appreciate your 3/5 score following your stay. I am happy that you found our room to be decent. However, you stated that the situation with the roof, the faulty heat and the other listed issues hindered your stay. Our team is committed to satisfying our guests, so your comments have been shared with management in an effort to address your concerns. Please know that we value you as our guest and appreciate your feedback.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Red Roof Management

2/10 Hirveä

Kayla

Yöpyi 1 yön tammikuussa 2024
General Manager vastasi 22.2.2024
Dear Kayla,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

10/10 Loistava

Heather

Matkusti lemmikkien kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We loved it
Yöpyi 2 yötä helmikuussa 2024
General Manager vastasi 20.2.2024
Dear Heather,We loved having you stay with us at Red Roof Inn Dunbar. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

8/10 Hyvä

April

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
No microwave, anywhere
Yöpyi 1 yön helmikuussa 2024
General Manager vastasi 14.2.2024
Dear April,It was great to have you staying with us at Red Roof Inn Dunbar and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

8/10 Hyvä

Earl

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
You guys didn’t book my room and when we called 6 times and every time you hung up on us. I left and I better not be charged.
Yöpyi 1 yön tammikuussa 2024
General Manager vastasi 14.2.2024
Dear Earl,It was great to have you staying with us at Red Roof Inn Dunbar and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

6/10 OK

Michelle

Matkusti perheen kanssa
Meh.
This hotel is not bad but not great. It’s about what you’d expect for a $70/night hotel. The room was clean. The beds are uncomfortable. The water pressure for the shower was excellent. The hotel is allegedly non-smoking but it clearly smelled like smoke once you get beyond the lobby and into the hallways. The room itself also had a faint smell of smoke but was tolerable. I waited about 10 minutes at checkin for the front desk attendant to come back, but we did arrive late (10:30) and he said he was fixing a TV. He was friendly and quickly got us into a room.
Yöpyi 1 yön helmikuussa 2024
General Manager vastasi 11.2.2024
Dear Michelle,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

8/10 Hyvä

lindaJ

Matkusti perheen kanssa
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Not what I reserved but nice
Reserved two rooms with xl large corner tubs. Neither of our rooms had the tubs. Also was charged 200.00 deposit that i was not told about when i reserved the room. But staff was very friendly and rooms were nice, well maintained and clean. Would come back if needed place to stay.
Yöpyi 1 yön helmikuussa 2024
General Manager vastasi 11.2.2024
Dear Linda,We loved having you stay with us at Red Roof Inn Dunbar. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

10/10 Loistava

Richard

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Had to get another room bathroom was dirty. But I went got Dev at front desk he came to clean it.
Yöpyi 1 yön helmikuussa 2024
General Manager vastasi 9.2.2024
Dear Richard,We are delighted that you decided to stay with us at Red Roof Inn Dunbar during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

6/10 OK

Renita

Liikematkailija
Hyvää: Henkilökunta ja palvelu
The staff was friendly. The beds were not as comfortable as I would like but not too bad for one night. Noise from the hall and another room continued until after 1:00 am.
Yöpyi 1 yön helmikuussa 2024
General Manager vastasi 17.3.2024
Dear Renita,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

10/10 Loistava

William

Matkusti lemmikkien kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Hidden gem and a great value! Very nice, caring staff.
Yöpyi 1 yön helmikuussa 2024
General Manager vastasi 5.2.2024
Dear William,Thank you for staying with us at Red Roof Inn Dunbar and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 Hyvä

Richard

Yöpyi 1 yön tammikuussa 2024
General Manager vastasi 21.3.2024
Dear Richard,Thank you for choosing us at Red Roof Inn Dunbar during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

8/10 Hyvä

John

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was awesome besides for staff allowing the homeless people to hang out in the lobby which made me feel uneasy and made me feel like i had to keep my car locked.
Yöpyi 2 yötä tammikuussa 2024
General Manager vastasi 30.1.2024
Dear John,We loved having you stay with us at Red Roof Inn Dunbar. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 Loistava

John, Seabrook

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
A very clean and well maintained hotel with a friendly and welcoming staff.
Yöpyi 1 yön tammikuussa 2024
General Manager vastasi 30.1.2024
Dear John,We loved having you stay with us at Red Roof Inn Dunbar. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

2/10 Hirveä

Monique

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
General Manager vastasi 27.1.2024
Dear Monique,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

10/10 Loistava

Tylor

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great staff, very helpful. Facility was clean an easy to navigate. 10/10
Yöpyi 1 yön tammikuussa 2024
General Manager vastasi 24.1.2024
Dear Tylor,It was great to have you staying with us at Red Roof Inn Dunbar and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

10/10 Loistava

Richard

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Everything
Yöpyi 1 yön tammikuussa 2024
General Manager vastasi 24.1.2024
Dear Richard,It was great to have you staying with us at Red Roof Inn Dunbar and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

10/10 Loistava

April

Matkusti perheen kanssa, Liikematkailija
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very friendly staff.
Yöpyi 1 yön tammikuussa 2024
General Manager vastasi 22.1.2024
Dear April,Thank you for staying with us at Red Roof Inn Dunbar and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Loistava

Brandy

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff were extra helpful and polite I wish i would have gotten the gentlemans name but i appreciated his help the most but he checked me in that day
Yöpyi 1 yön tammikuussa 2024
General Manager vastasi 12.1.2024
Dear Brandy,We are delighted that you decided to stay with us at Red Roof Inn Dunbar during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager