Hotellit uima-altaalla - Charnock Richard, Chorley

”Booked 2 cottages for a 50th birthday celebration. 1 of the cottages the plates were filthy and there was a musty smell. The other cottage we kept getting locked out and having to get management out to open the door. We went for an evening meal and waited over 1 hour for the food to come and when it did the food wasn't great. The beer battered fish was so oily and the rump steak was the smallest piece of meat I've ever seen. Then when we checked out the receptionist asked how our stay was. When...

”Very friendly staff, the room was very clean and bed was comfortable. The pool was full of kids so we didn't went for a swim. Breakfast was good and had many options. The car park was quite full and the spots were a bit tight (even worse because a lot of people didn't know how to park 🙃) But overall was a nice experience! Highly recommend it!”

”My room was very clean, even changed bedding every day which I said wasn't necessary, I think this is over & above, making a lot of work for housekeeping! Shower room small but immaculate.No biscuits on the tea tray which are normally provided. It was very peaceful & airy, never heard any sounds from other guests or the road but I was on the top floor, 33 stairs to my room which was fine but worth noting. The staff were lovely & helpful. Breakfast was excellent with lots of choice & though there...

”Good comfortable bed and spacious room/suite. Staff friendly and tried to be helpful. Not so good, allocated wrong room type, corrected when raised with the hotel. Correct room had very obvious damage which no attempt had been made to repair, when raised was told no other rooms available with an apology.”

”The hotel was modern clean and facilities were lovely the pools were warm and lots of lifeguards around, staff were friendly and the room was beautiful and the bed so comfy”

”Always great. Feels like coming!”

”Great hotel with helpful friendly staff”

”Everything great”