Terassi/patio

Arvostelut: Sonesta Select Chattanooga Hamilton Place

3 out of 5
Sonesta Select Chattanooga Hamilton Place
2210 Bams Dr, Chattanooga, TN

Arvostelut

8,2

Erittäin hyvä

Arvosana 10 - Loistava. 501 kautta 1004 arvostelua" "
Arvosana 8 - Hyvä. 261 kautta 1004 arvostelua" "
Arvosana 6 - OK. 131 kautta 1004 arvostelua" "
Arvosana 4 - Huono. 55 kautta 1004 arvostelua" "
Arvosana 2 - Hirveä. 56 kautta 1004 arvostelua" "

8,6/10

Siisteys

8,6/10

Henkilökunta ja palvelu

8,0/10

Palvelut/mukavuudet

8,4/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Dennis

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very comfortable room and very close to shopping and dining options. The staff who checked me in was very courteous and friendly. I definitely would recommend.
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Charles

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Friendly staff.
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Forest

Hyvää: Siisteys ja henkilökunta ja palvelu
Quiet and well-maintained inside. Prompt desk service and tidy appointed rooms. Plenty of food options nearby and right next to the interstate.
Yöpyi 2 yötä toukokuussa 2024
Customer Service vastasi 23.5.2024
Forest, thank you for your wonderful review of Sonesta Select Chattanooga Hamilton Place. The team is thrilled that you enjoyed the calm atmosphere and attentive service. We're delighted you appreciated the convenient location with nearby dining options. We look forward to welcoming you back soon!

2/10 Hirveä

Kathleen

Matkusti perheen kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu ja palvelut/mukavuudet
I liked that The staff was as helpful as they could be. What I didn't like was that somehow our reservations were cancelled, although they did receive the money for the 1st day - May 16, 2024 - But they did not receive the money for 5/17/24 and 5/18/24 w/check out for 5/19/24. And I paid it online when I made the reservations. Expedia owes me the other money back as I had to find other accomadations due to the Ironman competition going on in town and the hotel had no other rooms available. I will not make my reservations thru Expedia again
Yöpyi 3 yötä toukokuussa 2024

10/10 Loistava

Rose

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I have stayed there before and liked it, so went bac, staff is excellent, clean rooms
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 21.5.2024
Rose, it is wonderful to hear that you chose to return to Sonesta Select Chattanooga Hamilton Place and enjoyed your stay once again. The team will be thrilled to hear your kind words about their service and the cleanliness of the rooms. We're looking forward to welcoming you back in the future!

10/10 Loistava

Kristine

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 19.5.2024
Kristine, thank you for the fantastic rating! Our team at Sonesta Select Chattanooga Hamilton Place is delighted to know you had a great experience. We're looking forward to welcoming you back!

8/10 Hyvä

Kumi, Kawasaki

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 19.5.2024
We appreciate your lovely rating, Kumi!The satisfaction of our guests is important to us so we can't wait to see you back again at Sonesta Select Chattanooga Hamilton Place soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!

10/10 Loistava

LILIAN

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great place to stay. Staff very attentive and helpful even had complementary breakfast items.
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 13.5.2024
Lilian, it's delightful to hear you found Sonesta Select Chattanooga Hamilton Place such a satisfying place to stay. We're thrilled that our dedicated team members made a positive impression by being attentive and helpful. We appreciate your acknowledgement of our breakfast offerings. We eagerly anticipate your next visit!

8/10 Hyvä

Jay, Groton

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
The facility was clean and comfortable. There was no hot breakfast, just a bagged breakfast of packaged unhealthy food, apparently a staffing issue.
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 20.5.2024
Hello Jay,Thank you for sharing your experience at Sonesta Select Chattanooga Hamilton Place. It is good to know you found the facility clean and comfortable. We appreciate your feedback about the breakfast and will use it to improve our guest experience. We hope to welcome you back in the future.

6/10 OK

Brad

Matkusti perheen kanssa
Charged for breakfast.
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 7.5.2024
Brad, we're sorry to hear about your experience with breakfast charges. It's important to us that all financial implications are transparent. We'd suggest double-checking the booking terms next time as some rates may or may not include breakfast. We appreciate your feedback and will make sure your opinions are heard.

6/10 OK

Kelley, Florence

Matkusti kumppanin kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
The check in clerk also most did not get paid because they did not follow through. She was just not in tune with wanting to be there. I had to tell her it was pay onsite.
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 6.5.2024
Kelley, it's regrettable to hear that your check-in experience didn't meet your expectations. Our priority is to ensure smooth processes and attentive team members. It's unfortunate that you had a different impression and we'll take your feedback into consideration. We hope that you'll give us another chance to show you our commitment to guest satisfaction.

2/10 Hirveä

Stephen

Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 4.5.2024
Stephen, it's quite disheartening to see the rating without any specifics as to what went wrong during your stay. We highly value guest experience and your feedback is crucial in helping us improve. We kindly encourage you to provide more details regarding your experience, so we can further understand and address any potential areas for improvement.

10/10 Loistava

Lynn

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Comfortable
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 1.5.2024
Lynn, it's wonderful to hear that you found comfort during your stay at Sonesta Select Chattanooga Hamilton Place. We would be thrilled to welcome you back for another serene experience.

8/10 Hyvä

Wilma

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
When We checked in, we were given two Handicap Rooms. I can’t recall ever requesting Handicap Rooms. When I told the person at the reception she said that the rooms are bigger and there’s not much difference with the other rooms. Also, I was told that an additional $200.00 was withheld from my Credit Card and I will be refunded within 3-7 days. One of my relatives who stayed in Room 125 told me about a little bug crawling on her bed. The area is nice because it’s close to the shopping center.
Yöpyi 2 yötä huhtikuussa 2024
Customer Service vastasi 24.4.2024
Wilma, thank you for sharing your recent stay experience at Sonesta Select Chattanooga Hamilton Place. It seems there were a couple of unexpected aspects in your assigned rooms - we strive to accommodate all guest preferences. As for the comments regarding additional charges, please know this is a standard pre-authorization policy for incidental expenses and will be adjusted as stated.With respect to the uninvited visitor in room 125, cleanliness is our utmost priority and we take such matters very seriously. Your report was shared with our housekeeping team for review.We're pleased to hear that the local amenities were to your liking. We hope you'll consider staying with us again in the future.

10/10 Loistava

Lashay

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great place
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 24.4.2024
Lashay, we are ecstatic to hear that you consider the Sonesta Select Chattanooga Hamilton Place as a great destination! We trust you made the most of our amenities and welcoming atmosphere. Please come back and visit us again soon.

8/10 Hyvä

Theresa, North Bay

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I loved the room decor. The couch area was very comfortable. The bed could have been softer; it was a little on the hard side. Otherwise the stay was excellent.
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 22.4.2024
Theresa, it's wonderful to hear that you appreciated the room decor and cozy couch area at Sonesta Select Chattanooga Hamilton Place. Apologies if the bed was not to your liking. Your comfort is our priority and we'll strive to ensure our bedding suits a wide range of preferences. We're thrilled the rest of your stay was excellent and we look forward to welcoming you back in the future.

8/10 Hyvä

Emilie

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I loved how quiet the area was and how clean my room was, early morning staff could have been friendlier.
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 21.4.2024
Emilie, it's wonderful to hear that you appreciated the serene surroundings and cleanliness of your room at Sonesta Select Chattanooga Hamilton Place. We're always striving to provide the best guest experience and your comments regarding our early morning team will assist us in doing so. Thank you for choosing our hotel and we hope to welcome you back soon.

8/10 Hyvä

Jalen, Gretna

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Clean quiet and great location
Yöpyi 2 yötä huhtikuussa 2024
Customer Service vastasi 18.4.2024
Jalen, we appreciate you recognizing Sonesta Select Chattanooga Hamilton Place for its cleanliness, tranquility, and convenient location. We aim to offer our guests the best experience and we're delighted to hear we met your expectations. We look forward to welcoming you back in the future.

8/10 Hyvä

Mary

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä huhtikuussa 2024
Customer Service vastasi 19.4.2024
Thank you for the 4-star rating, Mary!We are delighted to see that you had a wonderful time at Sonesta Select Chattanooga Hamilton Place. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!

10/10 Loistava

Nelson

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A very nice, clean hotel. The room was well equipped, the bed was comfortable and the water pressure in the shower was awesome. We would definitely recommend this hotel and will stay again.
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 16.4.2024
Nelson, thank you so much for your wonderful feedback. We are thrilled to hear that you enjoyed the cleanliness and well-equipped setup of your room at Sonesta Select Chattanooga Hamilton Place. It's great to know our comfortable beds and impressive water pressure in the shower added to your experience. We sincerely appreciate your recommendations and look forward to your next stay with us.

10/10 Loistava

Jeanine, Cody

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Everything was very good, enjoyed my stay
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 12.4.2024
Jeanine, it's wonderful to hear that you had a delightful stay at Sonesta Select Chattanooga Hamilton Place. Your enjoyment is our top priority. We look forward to providing you with an equally enjoyable experience on your next visit.

6/10 OK

James

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
We booked there because they had an outdoor pool and outdoor fire pit. The pool was uncovered, but dirty and locked and the fire pit was broken.
Yöpyi 2 yötä huhtikuussa 2024
Customer Service vastasi 9.4.2024
James, thank you for sharing your recent experience. It's rather unfortunate that some outdoor amenities did not meet your expectations during your stay. We continually strive to keep all facilities in optimal condition for our guests to enjoy. Your comments on the outdoor pool and fire pit have been noted and will certainly be reviewed by our team. We warmly invite you back for an improved experience.

10/10 Loistava

Kristine

Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 26.4.2024
Kristine, thank you for choosing Sonesta Select Chattanooga Hamilton Place and for rating us so highly on Expedia. We're delighted you had a wonderful stay and we look forward to welcoming you back to our hotel in the future.

4/10 Huono

Corey

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Costumer service was not that great room service they never brought us more towels only thing this property had was it was clean but everything else we did not have a good experience
Yöpyi 3 yötä maaliskuussa 2024
Customer Service vastasi 3.4.2024
Corey, we regret to hear your experience didn't live up to expectations, particularly relating to service aspects. Timely provision of essentials, such as towels, is key for us and it's unfortunate you faced challenges. We're glad, however, cleanliness did meet your standards. Please trust we'll address your feedback with our team members for continued improvement. Thank you for your input.

10/10 Loistava

Jason

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Perfect for our overnight on the way to Florida from Detroit. Super easy to get to off of 75 and very polite at the front desk.
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 3.4.2024
Jason, thank you for choosing Sonesta Select Chattanooga Hamilton Place for your stopover on your journey. We're thrilled to hear you found our location convenient and our front desk team courteous. We hope to see you again on your future travels. Safe journey onwards to Florida!

10/10 Loistava

Dee

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was very clean quiet and very close to restaurants
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 3.4.2024
Dee, we're thrilled to hear you enjoyed your stay at Sonesta Select Chattanooga Hamilton Place. Your comments on our pristine premises, peaceful ambiance, and convenient location are greatly appreciated. Our dedicated team members aim to maintain these high standards for all our guests. We look forward to your return in the future. Thank you!

10/10 Loistava

Eric

Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 22.4.2024
Eric, thank you for the 5-star rating of Sonesta Select Chattanooga Hamilton Place. We're delighted you had an enjoyable stay and look forward to welcoming you back soon.

2/10 Hirveä

Kelly

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu
We got a call before checking instating that they had oversold rooms and were cancelling our room. We were 25 minutes from the property when we got the information and were told “sorry, maybe you can find another place”. For the record, we could not. We booked this room months in advance and were left in a huge inconvenience.
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 31.3.2024
Kelly, it's sincerely regrettable to hear about your recent booking experience. We understand the frustration of unexpected changes to travel plans, especially when you're so close to your destination. While our wish is to always accommodate every reservation, sometimes situations arise that are beyond our control. What you experienced is truly an exception, as the comfort of our guests is our primary concern. We would value the opportunity to discuss this further and potentially provide a more satisfying experience in the future.

10/10 Loistava

Patrick

Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 17.4.2024
Patrick, we appreciate your outstanding rating on Expedia. It's always wonderful to hear from satisfied guests like you. We hope that the Sonesta Select Chattanooga Hamilton Place will remain your preferred choice whenever your travels bring you back to our area. Safe travels!

10/10 Loistava

Chris

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great stay
Yöpyi 2 yötä maaliskuussa 2024
Customer Service vastasi 28.3.2024
Chris, it's delightful to hear that you had a wonderful stay at Sonesta Select Chattanooga Hamilton Place. We hope to welcome you back for another remarkable experience.

10/10 Loistava

Luis

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing Staff!
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 25.3.2024
Luis, your kind words about our team at Sonesta Select Chattanooga Hamilton Place are highly appreciated! It gives us immense joy to hear our team made your stay special. Your compliments will be shared with our colleagues. We look forward to welcoming you back.

10/10 Loistava

Rich

Hyvää: Majoituspaikan kunto ja tilat
Good location. We brought our pet and it was perfect for him too. The pet fee here is $75 and it’s not listed on Expedia. I am saying that here so you are not surprised after booking
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 26.3.2024
Rich, thank you for choosing Sonesta Select Chattanooga Hamilton Place and for sharing your glowing review. We're delighted to know our location suited your needs perfectly and we were able to accommodate your pet as well. For transparency, we're sorry about any confusion over pet fees, kindly note that we do our utmost to update all platform with accurate information. We appreciate your feedback and look forward to welcoming you and your pet again in the future.

10/10 Loistava

Melissa

Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 13.4.2024
Thanks for the outstanding rating, Melissa!We're delighted your time at Sonesta Select Chattanooga Hamilton Place was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 Loistava

Jana, Bartlesville

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 25.3.2024
Thank you for the fantastic rating, Jana!It's outstanding you had such a wonderful experience at Sonesta Select Chattanooga Hamilton Place. We care about the satisfaction of our guests. We can't wait to see you again soon!

8/10 Hyvä

Teresa

Hyvää: Majoituspaikan kunto ja tilat
Lots of amenities at this hotel such as a gym, laundry facilities, and outside pool. Breakfast options were limited than advertised.
Yöpyi 2 yötä maaliskuussa 2024
Customer Service vastasi 23.3.2024
Teresa, it's wonderful to hear that you appreciated the various amenities at Sonesta Select Chattanooga Hamilton Place. Certainly, our aim is to provide our guests with a host of facilities to make their stay more comfortable. We take note of your feedback regarding the breakfast selection, and we'll strive to consistently deliver, ensuring all advertised options are available. Looking forward to your return.

8/10 Hyvä

Dorinda

Matkusti pienten lasten kanssa
Hyvää: Henkilökunta ja palvelu
Room carried an animal order, i had to use some airfreshner and lysol spay. Tub was old and stained .
Yöpyi 2 yötä maaliskuussa 2024
Customer Service vastasi 19.3.2024
Dorinda, we thank you for your comments. We're sorry to hear that your room didn't meet your standards in terms of freshness. Issues like these are usually rare, and our housekeeping team constantly strives to ensure all our rooms are well-maintained. Regarding your comment about the tub, we'll take your observations into consideration as we continue our ongoing efforts to improve our facilities. We appreciate your feedback and hope to have another opportunity to better serve you in the future.

8/10 Hyvä

isa

Yöpyi 2 yötä maaliskuussa 2024
Customer Service vastasi 8.4.2024
Isa, thank you for choosing Sonesta Select Chattanooga Hamilton Place and taking the time to rate your stay. It's wonderful to see a high rating, and we look forward to providing an even more enjoyable experience to you on your next visit.

10/10 Loistava

kim

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very nice hotel. Newer, and well run. Great area for a quick stop on our travels home. Busy area with everything you could possibly need. Lots of restaurant options.
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 18.3.2024
Kim, it's a delight to hear you enjoyed your stay at Sonesta Select Chattanooga Hamilton Place. We're thrilled that you found the hotel's location convenient for your travels, offering plenty of dining possibilities in a lively area. It's wonderful that our well-managed and modern facility added to your positive experience. We look forward to welcoming you back on your next journey!

10/10 Loistava

Andrea

Matkusti perheen kanssa, Matkusti pienten lasten kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
There was alote to do and the staff was really nice
Yöpyi 7 yötä maaliskuussa 2024
Customer Service vastasi 18.3.2024
Andrea, it's fantastic to hear that you enjoyed a variety of activities at Sonesta Select Chattanooga Hamilton Place and found our team members to be welcoming. Your feedback is greatly appreciated and we can't wait to welcome you back in the future!

10/10 Loistava

Rico

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
All around a great place!
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 15.3.2024
Rico, it's a pleasure to know you found the Sonesta Select Chattanooga Hamilton Place to be such an outstanding place. We appreciate your excellent feedback and look forward to seeing you again soon!

10/10 Loistava

Ronald

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Awsome rooms and emmenities Friendly
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 15.3.2024
Ronald, it's wonderful to know that you found the accommodations and amenities at Sonesta Select Chattanooga Hamilton Place to your liking. It's also delightful to hear about the amiability you enjoyed during your stay. We assure you that our team members are committed to ensuring such upbeat experiences for all our guests. Thank you for taking out time to review. We're looking forward to welcoming you back.

10/10 Loistava

Cheryl, London

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The girl that checked me in about 5 pm on March 12 is the friendliest person, it was a real pleasure to deal with her
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 15.3.2024
Cheryl, it's heartening to hear of your positive experience with a member of our reception team at Sonesta Select Chattanooga Hamilton Place. We aim to create a warm and welcoming atmosphere for all guests from the moment they step through our doors. We're glad to know that we could make your check-in experience especially enjoyable. We're looking forward to welcoming you back for more pleasant experiences.

10/10 Loistava

Rico

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 12.3.2024
Rico, it's great to know you had such a positive experience at Sonesta Select Chattanooga Hamilton Place. We appreciate you taking the time to rate us and we're looking forward to seeing you again in the future. Safe travels!

10/10 Loistava

Larry

Liikematkailija
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very nice area
Yöpyi 7 yötä maaliskuussa 2024
Customer Service vastasi 10.3.2024
Larry, it's fantastic to see that you appreciated the pleasant surroundings at Sonesta Select Chattanooga Hamilton Place. We consistently strive to provide our guests with an enjoyable experience. We hope to welcome you back soon for another enjoyable stay.

10/10 Loistava

Roberto

Yöpyi 9 yötä helmikuussa 2024
Customer Service vastasi 22.3.2024
Roberto, it's wonderful to hear you had a satisfactory experience at Sonesta Select Chattanooga Hamilton Place. We sincerely hope to welcome you back in the near future.

10/10 Loistava

Laura

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We loved it will stay again when in town
Yöpyi 2 yötä helmikuussa 2024
Customer Service vastasi 29.2.2024
Laura, we're thrilled to hear you had an enjoyable stay at the Sonesta Select Chattanooga Hamilton Place! We eagerly look forward to hosting you again when your travels bring you back to town.

2/10 Hirveä

Grace, Ann Arbor

Hyvää: Majoituspaikan kunto ja tilat
Huonoa: Siisteys ja henkilökunta ja palvelu
This hotel should be avoided. The interior had new carpeting and new furniture it smelled clean and it looked good the pool looked good however it wasn't in service. The staff on the other hand. The woman who checked us in looked like she worked at a convenience store. She had no identifying name tag or uniform. she's just sitting there on her phone when we came in. She acted like she did not know how to check us in we were worried for a moment. Then we asked for a roll away and she said she'd have to check. we got down to the room and it wasn't so bad. The room seemed to clean except for mold around in the bathtub shower area. The bed's are not so comfortable the pillows were terrible! So we went back down to see what was taking so long with the rollaway, and found out she hadn't even gone to look yet. Then she said she didn't have any, okay. When we were checking in she did not explain to us about breakfast or instructions to the room or anything about internet anything. She gave us our keys told us it was around the corner park on the other side. We did not feel safe at this hotel as going into the hotel there were some men hanging out in front and when we got inside there was a security guard eyeing us with suspicion. In the morning when we went to check out we expected a continental breakfast like it said on the website. What we got was a nothing. They told us it was a grab and go, but then when we asked where it was at the woman at the desk said oh I don't know I don't
Yöpyi 1 yön helmikuussa 2024
Customer Service vastasi 26.2.2024
Grace, it seems there were a few aspects of your stay that fell short of your expectations. It's regrettable that certain facilities were not operational during your visit, and that our team's service left room for improvement. We always aim to provide clear communication regarding amenities, breakfast options, and safety measures, and your experience does not reflect this. Know that your comments will be used to enhance our service moving forward. We hope for an opportunity to provide a more satisfactory stay in the future.

6/10 OK

Douglas, Chatsworth

The hotel property needs a deep clean.
Yöpyi 1 yön helmikuussa 2024
Customer Service vastasi 24.2.2024
Douglas, thank you for sharing your thoughts. We understand your concerns about the appearance of cleanliness, and keep it as one of our top priorities. Rest assured that your comments will be passed onto our team for immediate attention. We appreciate your candid feedback and hope to have the chance to serve you again in the future.

10/10 Loistava

Lenora

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I loved the location.
Yöpyi 3 yötä helmikuussa 2024
Customer Service vastasi 24.2.2024
Lenora, thank you for this excellent review! We're delighted to hear that Sonesta Select Chattanooga Hamilton Place's location appealed to you. Please return soon, we'll be excited to welcome you back.

10/10 Loistava

Kiyara

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 8 yötä helmikuussa 2024
Customer Service vastasi 24.2.2024
Kiyara, it's fantastic to hear that your experience at Sonesta Select Chattanooga Hamilton Place met your expectations! We're always here to provide an excellent stay. Your continued loyalty means a lot to us, and we look forward to hosting you again soon.