Terassi/patio

Arvostelut: 21c Museum Hotel Cincinnati

4.5 out of 5
21c Museum Hotel Cincinnati
609 Walnut St, Cincinnati, OH

Arvostelut

8,8

Loistava

Arvosana 10 - Loistava. 656 kautta 1002 arvostelua" "
Arvosana 8 - Hyvä. 177 kautta 1002 arvostelua" "
Arvosana 6 - OK. 88 kautta 1002 arvostelua" "
Arvosana 4 - Huono. 53 kautta 1002 arvostelua" "
Arvosana 2 - Hirveä. 28 kautta 1002 arvostelua" "

9,2/10

Siisteys

9,2/10

Henkilökunta ja palvelu

8,4/10

Palvelut/mukavuudet

9,0/10

Majoituspaikan kunto ja tilat

9,0/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

Tyler, Columbus

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Rooms are a little outdated. Need new carpet. Shower needs re-caulked. When anyone in your room or adjacent rooms flush the toilet, you hear a loud ringing noise. Restaurant and bar are good though.
Yöpyi 2 yötä toukokuussa 2024
Carissa vastasi 11.5.2024
Thank you for the feedback Tyler. We appreciate you choosing to stay with 21c and we hope to see you again in the future!

8/10 Hyvä

Daniel

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The Hotel is quite interesting in it's layout. Having artwork available was refreshing. The building itself needs updating: carpets/walls etc. The beds were comfortable and the staff was helpful. We had a great breakfast at the Metropole ( connected ) and would eat there again. The parking was very inconvenient and expensive. I would not do that again
Yöpyi 1 yön toukokuussa 2024
Carissa vastasi 10.5.2024
Thank you for the feedback Daniel!

2/10 Hirveä

McKinzie, Columbus

Matkusti ryhmän kanssa
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Broken AC and they didn’t do anything about it. We slept in a 75° room.
Yöpyi 1 yön toukokuussa 2024
Carissa vastasi 10.5.2024
We appreciate your feedback McKinzie. Our team actively works to repair issues as they arise and we ensure our engineering team takes a look at the HVAC in your room!

8/10 Hyvä

Fiona

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Have stayed at 21c hotels since they first opened in louisville. This stay was a bit disappointing. Noisy room, no housekeeping , safe didn't work even after engineer came. Front desk staff and valet very pleasant. Restaurant excellent
Yöpyi 2 yötä huhtikuussa 2024
Carissa vastasi 30.4.2024
Thank you for the great feedback Fiona!

10/10 Loistava

Stephanie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Carissa vastasi 30.4.2024
Thank you Stephanie!

8/10 Hyvä

kathleen

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu
This was not my favorite 21C. Considering the focus on art I would think that more thought would have been put into the design of my room. I opened the door to see a long cord attach to a mini fridge right in front of me. There was also a musty smell like the room hadn’t been used in a long time. The bed had some kind of plastic liner that made noise when you turned in your sleep. The hotel is in a great location if you want to go to the games or walk over to Covington.
Yöpyi 1 yön huhtikuussa 2024
David Kennedy - Director of Operations vastasi 23.4.2024
Dear Kathleen,We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you also for sharing the area where we could improve. We always want to "wow" our guests so this feedback is quite important to us so that we can grow and learn. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one. Sincerely, David Kennedy Director of Operations

8/10 Hyvä

Richard

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Henry B Front Desk Supervisor vastasi 23.4.2024
We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I do apologize about the laundry situation. If there is anything I can do personally to make amends for this, please let me know. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one.

10/10 Loistava

Beverly

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
David Kennedy - Director of Operations vastasi 23.4.2024
Dear Beverly, We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Kennedy Director of Operations

4/10 Huono

Amber

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
When Expedia said there was parking included, it did not make it clear that it was valet only, my boyfriend and I drove around in circles drying to find parking for a very long time and called the property multiple times trying to figure out how to park. There was no sign for the valet and we ended up having to park blocks away in a parking garage and had to pay a fee, which was extremely frustrating. The property was beautiful, clean, and unique! Front desk was kind but did not offer anything for the poor staff to our guest experience. Had parking been explained and had we been able to actually do the valet vs park so far away and have to pay the same regardless, it would have been a better experience. As someone who has been in the hospitality industry for years, and who is a manager myself, paying what I paid for this hotel room was a little disappointing considering the circumstances.
Yöpyi 1 yön huhtikuussa 2024
David Kennedy - Director of Operations vastasi 22.4.2024
Dear Amber, We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. It is always a pleasure to receive positive feedback. It is also equally important that we receive feedback when there is something that we can improve on, so I am very thankful to have received that feedback.I will share your comments with our team. I am sure that this feedback will serve as an opportunity to grow and learn to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope you will give us a visit on your next trip to Cincinnati and that it will be superb compared to your past visit. Please reach out to us should you ever book again, and I will personally make sure everything is in order. Sincerely, David Kennedy Director of Operations

10/10 Loistava

Debra

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
David Kennedy - Director of Operations vastasi 9.4.2024
We very much appreciate your feedback regarding your stay at the 21c Museum Hotel Cincinnati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Kennedy Director of Operations

10/10 Loistava

Jessica

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Love the art
Yöpyi 1 yön maaliskuussa 2024
David Kennedy - Director of Operations vastasi 1.4.2024
Thank you so much for staying with us and leaving us feedback. We hope that you enjoyed your stay and that we will see you again on your next visit to our great city!David KennedyDirector of Operations

10/10 Loistava

David

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
All around great visit, wish I had more time to enjoy the museum more. Definitely worth the extra few bucks. Will definitely stay again.
Yöpyi 1 yön maaliskuussa 2024
Henry B Front Desk Supervisor vastasi 29.3.2024
We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Loistava

Timothy B

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
What an extra-ordinary concept. A museum or rather a method to highlight and bring exposure local artists who are doing wonderful work and should be appreciated by tourists and guests. Hotel rooms are well designed and considerate of guest. Love Love this place!
Yöpyi 2 yötä maaliskuussa 2024
Henry B Front Desk Supervisor vastasi 26.3.2024
We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Hyvä

Jason

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property use to be much better. Rooms definitely need a refreshed and or coat of paint. My shower and sink were both leaky. Staff always great and the room was quiet.
Yöpyi 1 yön maaliskuussa 2024
David Kennedy - Director of Operations vastasi 25.3.2024
Dear Elizabeth, We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have also sent this feedback to our engineering department so that we can address the issues in the room that you brought to our attention.Thank you again for sharing your experience, and we hope your next visit will be even better as the previous one. Sincerely, David Kennedy Director of Operations

10/10 Loistava

Elizabeth

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Most convenient for an Aranoff weekend in Cincinnati.
Yöpyi 1 yön maaliskuussa 2024
David Kennedy - Director of Operations vastasi 25.3.2024
Dear Elizabeth, We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Kennedy Director of Operations

6/10 OK

Terrance

Yöpyi 1 yön maaliskuussa 2024

8/10 Hyvä

Karen

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Two thumbs up
Yöpyi 1 yön maaliskuussa 2024
Henry B Front Desk Supervisor vastasi 18.3.2024
We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Loistava

Cherie

Hyvää: Siisteys
Yöpyi 1 yön maaliskuussa 2024
Henry B Front Desk Supervisor vastasi 19.3.2024
We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Hyvä

Christy

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
No refrigerators in room which is downfall if you bring home leftovers or drinks
Yöpyi 1 yön maaliskuussa 2024
Henry B Front Desk Supervisor vastasi 16.3.2024
We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

4/10 Huono

Jeffrey

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I had a reservation number and itinerary number and they could not find my name anywhere in the system. I don’t know how this can happen since I received 3 confirmation emails. They did end up giving me a room but it took 25 minutes
Yöpyi 1 yön maaliskuussa 2024
David Kennedy - Director of Operations vastasi 20.3.2024
Dear Jeffrey,Thank you for taking the time to leave us feedback following your recent stay at 21c Cincinnati.At 21c Cincinnati, we all take pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion; please allow me to express my sincere apologies.Your feedback is very important to us, and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and grow from that feedback.Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again in the near future. If you do find yourself here again, I would certainly appreciate the opportunity to make amends and give you the hospitality experience that you deserve. Best wishes to you and again, thank you for the feedback,Sincerely,David Kennedy Director of Operations

10/10 Loistava

DENNIS

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Henry B Front Desk Supervisor vastasi 16.3.2024
We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Loistava

SHOUVIK

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The art was cool to see and the hotel is really close to really nice restaurants.
Yöpyi 2 yötä joulukuussa 2023
Henry B Front Desk Supervisor vastasi 5.3.2024
We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Loistava

Luis

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I would stay there again
Yöpyi 3 yötä tammikuussa 2024
Henry B Front Desk Supervisor vastasi 29.2.2024
We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Loistava

Sharon

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Henry B Front Desk Supervisor vastasi 25.2.2024
We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

4/10 Huono

Stephen

Hyvää: Siisteys
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 2 yötä helmikuussa 2024
David Kennedy - Director of Operations vastasi 21.3.2024
Dear Stephen,Thank you for taking the time to tell us about your experience at the 21c Museum Hotel Cincinnati. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At 21c Museum Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,David KennedyDirector of Operations

6/10 OK

Taylar

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The room did not look like pictures
Yöpyi 2 yötä helmikuussa 2024
David Kennedy - Director of Operations vastasi 20.3.2024
Dear George Papangellin,Thank you for taking the time to tell us about your experience at the 21c Museum Hotel Cincinnati. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At 21c Museum Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,David KennedyDirector of Operations

6/10 OK

Candace

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Hallways and rooms were very dingy and dirty. Our bed didn’t have a fitted sheet just a regular sheet over the mattress cover. And the phone in our room did not work
Yöpyi 1 yön helmikuussa 2024
David Kennedy - Director of Operations vastasi 20.3.2024
Dear Candace,Thank you for taking the time to tell us about your experience at the 21c Museum Hotel Cincinnati. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At 21c Museum Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I would also ask you to please reach out to me if you are ever in Cincinnati again. I would love to make amends with you and have the opportunity to give you a great 21c experience.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,David KennedyDirector of Operations

10/10 Loistava

Sam, Cary

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We really enjoyed the property.
Yöpyi 1 yön helmikuussa 2024
Henry B Front Desk Supervisor vastasi 10.2.2024
We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Loistava

Randy

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Such a unique and beautiful place to experience. Staff were all amazing.
Yöpyi 1 yön helmikuussa 2024
David Dooley Front Desk Supervisor vastasi 6.2.2024
Thank you for such an amazing review Randy! We're glad you had an amazing time and we hope to see you again soon.

10/10 Loistava

Anne

Yöpyi 1 yön helmikuussa 2024
David Kennedy - Director of Operations vastasi 20.3.2024
Dear Anne,We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, David KennedyDirector of Operations

8/10 Hyvä

Abigail

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
David Dooley Front Desk Supervisor vastasi 6.2.2024
Thank you for a good review Abigail. We love that we gave you a good experience. Come back and see us again so we can try for a perfect score next time.

10/10 Loistava

Erin

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
David Dooley Front Desk Supervisor vastasi 30.1.2024
Thank you so much for the great review Erin. Please come back and see us next time you're in town!

10/10 Loistava

Allyson

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä tammikuussa 2024
David Dooley Front Desk Supervisor vastasi 30.1.2024
Thank you for a great review of our hotel Allyson! We're glad that you enjoyed your time with us here. Come back and see us again!

10/10 Loistava

Justin

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is one of the best stays in Cincinnati. Excellent location with great nightlife and dining options.
Yöpyi 1 yön tammikuussa 2024
David Dooley Front Desk Supervisor vastasi 30.1.2024
Thank you for the endorsement Justin. We're happy that you like our hotel! Can't wait to have you back with us!

6/10 OK

Jeff

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 2 yötä joulukuussa 2023
David Dooley Front Desk Supervisor vastasi 30.1.2024
Hi Jeff thank you for giving your honest opinion of your stay with us. We hope you come back so we can make this up to you and provide an even better service.

6/10 OK

Marley

Hyvää: Henkilökunta ja palvelu
The staff was friendly. The room quality was less than I expected.
Yöpyi 1 yön tammikuussa 2024
David Dooley Front Desk Supervisor vastasi 30.1.2024
Hi Marley thank you for giving us an honest review of our hotel. Sorry that the room and everything didn't meet expectations. We hope that we can make it up to you sometime in the future.

10/10 Loistava

Michael

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
One of The nicest hotels I've stayed in fron san Francisco, New York, Paris
Yöpyi 2 yötä tammikuussa 2024
Henry B Front Desk Supervisor vastasi 23.1.2024
Dear Aaron Staley, We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Henry Burdsall Front Desk Supervisor

4/10 Huono

Tarkistettu asiakas

Huonoa: Henkilökunta ja palvelu ja huoneen mukavuus
It’s a little tired
Hotel has aged in the past few years since I was last there. It’s tired. My room was not well kept — shower door didn’t close properly, light in the bathroom didn’t turn on. The hvac in my room didn’t work during a weekend when it was 5 degrees outside. I notified the front desk, but they didn’t seem bothered by it.
Yöpyi 2 yötä tammikuussa 2024
David Dooley Front Desk Supervisor vastasi 6.2.2024
Hi thank you for taking your time to give us an honest review. I apologize for the experience you had with us and this is not the level of service we should be providing. Please reach out to us so we can make this right with you.

10/10 Loistava

Heather

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing customer service. Knowledgeable, friendly staff. The room was clean and spacious. My only complaint is the walls are a bit thin and the people in the room next door were extremely loud most of the night.
Yöpyi 1 yön tammikuussa 2024
Henry B Front Desk Supervisor vastasi 23.1.2024
Dear Aaron Staley, We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Henry Burdsall Front Desk Supervisor

10/10 Loistava

Macey

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Henry B Front Desk Supervisor vastasi 23.1.2024
Dear Aaron Staley, We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Henry Burdsall Front Desk Supervisor

10/10 Loistava

Susan

Yöpyi 1 yön tammikuussa 2024
Henry B Front Desk Supervisor vastasi 23.1.2024
Dear Aaron Staley, We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Henry Burdsall Front Desk Supervisor

8/10 Hyvä

Zach

Yöpyi 1 yön tammikuussa 2024
Henry B Front Desk Supervisor vastasi 9.2.2024
We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

6/10 OK

Ty, West Union

Matkusti kumppanin kanssa
Hyvää: Siisteys
No hot water, valet took an hour
Yöpyi 1 yön tammikuussa 2024

10/10 Loistava

Jesse

Yöpyi 1 yön tammikuussa 2024
Henry B Front Desk Supervisor vastasi 3.2.2024
Thanks for the positive review. Hopefully you come back soon.Best,

10/10 Loistava

Kendra

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Henry B Front Desk Supervisor vastasi 15.1.2024
Dear Brian Drapp, We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Loistava

Amanda

Hyvää: Palvelut/mukavuudet
Yöpyi 2 yötä tammikuussa 2024
Henry B Front Desk Supervisor vastasi 8.1.2024
Thank you for the positive feedback. Your response will aid us as we continually strive for excellence.

10/10 Loistava

Luke

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Henry B Front Desk Supervisor vastasi 15.1.2024
Dear Brian Drapp, We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Loistava

Tony

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä joulukuussa 2023
Henry B Front Desk Supervisor vastasi 8.1.2024
Thank you for the positive feedback. Your response will aid us as we continually strive for excellence.

10/10 Loistava

Jacob

Yöpyi 1 yön joulukuussa 2023
Henry B Front Desk Supervisor vastasi 8.1.2024
Thank you for the positive feedback. Your response will aid us as we continually strive for excellence.

10/10 Loistava

Douglas

Yöpyi 1 yön tammikuussa 2024
David Dooley Front Desk Supervisor vastasi 30.1.2024
Thank you for a great review Douglas. Please come back and visit whenever you can!