Matkat – Clifton

”Did not get the room we reserved. We reserved a suite with city view. Only stayed here for the kids to have the view. We got stuck on a low floor facing the back street. Hotel did nothing about it. Asked to speak with manager, never got a response.”

”This is a new hotel. Great location within walking distance to The Newport on the Levee community. Lots of food options in the area. Hot Breakfast each day. 2 restaurants. The lobby bar/grill has a sweet happy hour. DO take advantage! The rooftop bar is awesome and huge. Enough space/seating for everyone. Room was clean. Stove top and Full size fridge. Utensils/pots/pans/plates etc. Close to bus stop. Had a great time. Would definitely return”

”The bedroom was clean, but the carpet had an old, musty smell. Also, the cart wouldn't roll properly, making it very difficult to use.”

”The staff were more than accommodating letting us check in early and worked with us on a couple concerns. First concern: lots of construction going on, dead bolt on door not in working order, and bathroom door slides with no latch or lock. Second concern: bedding was significantly stained. The GM offered to refund our stay if we chose to leave and bedding was promptly changed to clean linens. Ultimately, we stayed and had a comfortable stay with hot coffee in the morning!”

”We drove 3 hours down to your hotel to be told when we were checking in that our reservation had been cancelled 2.5 weeks earlier and NO ONE called to let us know. There was a concert and reds game so there were no hotels anywhere. We finally found one got changed and went to concert and when we got back we were not happy staying there bc we feared for our lives. So I’d like to know what you’re going to do to make this right!! I spent $320 on a hotel I didn’t even get to look into. I’m more than...

”Nice room. Convenient location.”