We booked to stay at the hotel for 1 night while passing through Colcheter, upon arrival the reception area had a terrible smell to it which was unpleasant to walk in to, we had booked a queen room but upon arrival to our room we noticed that 2 single beds had been pushed together which was disappointing, the mattress was a spring mattress that needed to be thrown in the bin as there was springs popping through the mattress completely which resulted in the worst nights sleep I have ever had. The room was dirty and full of dust, the bath had a line around the top of it like it had been used and not washed out, with the complimentary tea and coffee that was there the sugar that was in packets had gone so hard it had formed in to blocks and the milk that was left there had gone off in June. The rooms down the corridors you can hear everything from another room in your own. In my opinion this is not the place to stay.
