Coles Hotellit

”Nice, clean hotel. We were there for a concert and definitely think we paid premium for our 1 night stay. We ended up with an accessible room which I would assume is why it was so big-lots of space in the bedroom area and seemed like a huge bathroom for a hotel. The beds were kind of squeaky and I didn’t think super comfy, but didn’t sleep poorly or anything. Comfy, numerous pillows. I liked that they have shampoo, conditioner, body wash and lotion there for you. Breakfast the the usual hotel...

”The room has that “industrial feel” to it though it’s clean, staff were friendly although some seemed unenthusiastic about their job. Food was mediocre- only three counters, plus the bar, were open with very limited choices. The lady who took our order was nice- she came up to our table to ask “how’s the food” and if “everything was ok”. Breakfast was a joke- sorry. They gave 1 apple, 1 granola bar and 1 bottle of apple juice- each for me and my husband in a bag hang on the entry’s doorknob. ...

”Amazing customer service experience. I stayed two nights sbd could not have been happier with the staff. I had an issue with the bed the first night and they happily changed my room the next morning. On the second day, I requested help very early in the morning with extremely heavy bags getting on the shuttle bus. The valet serviceman came to my room at 4:30 in the morning, took my bags down to the shuttle and watched over them until the shuttle. He then loaded the bags on the shuttle without...

”One of my favorite hotels. It’s always clean and the staff is super friendly! Bonus is the shuttle to Dulles airport”

”Clean rooms, comfortable bed and friendly staff.”

”Nice breakfast, hotel needs an update.”

”I enjoyed my stay overall, and the room clean and the staff was friendly. My only issue is the room tended to get very hot during the day because the window curtains were open other than that, everything else was great and I had a great experience. I would stay here again.”

”The room was really spacious, nothing to complain about. The pool was horrible and the water ice cold. Why even have a pool if you are not going to take care of it?”

”Very clean room and amenities, all of the staff were very helpful, and parking was easy to navigate. The only thing that could be better would be a few dairy-free options at breakfast (milk alternatives).”

”Huone oli vanha ja huonokuntoinen. Henkilökunta oli todella hyvä. Aamiainen oli yksi parhaista mitä ole koskaan syönyt Amerikassa. Lentokenttäkuljetus toimi hyvin.”

”Bugs and flies all over the room.”

”Parking $18 is expensive and you have to pay for it to a third party over the Internet. Then the garage is a good long walk from the lobby. Internet access is expensive at $12.95. Breakfast is also expensive and there really is no close alternatives.”

”Breakfast buffet was good. Staff were friendly but seemed limited and unsure when an issue arose with a charge to my room. Apparently staff that checked me in did not do something correctly, resulting in charges to my room. The manager did get it resolved when I checked out.”

”Clean room and friendly staff”

”I was in Washington D.C. for a business trip and was very happy with my stay here. The hotel was conviniently located near a metro stop from where I was able to easily get to the city center and to Dulles airport.”