Dear Llari, Thank you for your recent stay and taking the time to share you feedback. We are delighted to learn that you enjoyed your stay, particularly the breakfast, and hope to welcome you again in the near future. Kind regards,

Dear Petri, Thank you for choosing the Hilton as your hotel in Cologne and for the time you took to share your valued feedback with us via Hotels.com. I am delighted to hear that you had a satisfying experience at our hotel. We hope you enjoyed your time in Cologne and we are already looking forward to welcoming you back as our guest in the near future. Best regards, your Hilton Cologne Team

Dear Mlka, thank you very much for staying at the Hilton Cologne during your recent trip to Cologne. We appreciate that you have taken the time to share your experiences with our hotel on Hotels.com. I regret to hear that you stay with us did not fully meet your expectations and I apologize for the inconveniences you were facing during your time with us. Please be assured that this is surely not our standard and that your feedback will help us monitoring and improving our service as your host. Dear Mlka, the whole Team would be more than happy to welcome you back to Cologne and show you the great service we are able to deliver here at the Hilton Cologne. Best regards, your Hilton Cologne Team

Dear Timpa, Thank you for choosing the Hilton as your hotel in Cologne and for the time you took to share your valued feedback with us via ebookers.com. I am delighted to hear that you had a satisfying experience at our hotel. We hope you enjoyed your time in Cologne and we are already looking forward to welcoming you back as our guest in the near future. Best regards, your Hilton Cologne Team

Dear Guest, Thank you for your recent stay at the Hilton Cologne and for the time you took to share your valued feedback with us via Hotels.com. Unfortunately it seems that you were not completely satisfied with the experiences you made at our hotel and I am very sorry for that. Please rest assured that I will take up the points you addressed with my colleagues right away in order to achieve the necessary improvements as soon as possible. We hope that you were able to enjoy your time in Cologne nevertheless and it would be our pleasure to get the chance to welcome you back as our guest in the near future in order to change your opinion of us for the better. With kind regards from Cologne, your Hilton Cologne Team

Sehr geehrter Asli,wir bedauern sehr zu hören, dass Ihr Aufenthalt bei uns nicht Ihren Erwartungen entsprochen hat. Es tut uns leid, dass Sie Probleme mit dem Zustand Ihres Zimmers hatten und dass Sie das Gefühl hatten, unser Personal wäre nicht aufmerksam genug gewesen. Wir legen großen Wert auf die Zufriedenheit unserer Gäste und Ihr Feedback ist für uns sehr wichtig. Wir hoffen, Sie geben uns in der Zukunft die Chance, Ihre Erfahrung zu verbessern. Mit freundlichen Grüßen,Ihr Hilton Cologne Team

Dear DmitryWe're truly sorry to hear your recent stay didn't meet your expectations. Your feedback is crucial, and we're addressing the issues you've highlighted. We're committed to improving and hope you'll consider giving us another chance to provide the experience you deserve.Kind regardsYour Hilton Cologne