2/10 Hirveä
Cassandra, Watertown
Matkusti pienten lasten kanssa, Matkusti kumppanin kanssa
27.4.2026
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The moment we got to the desk to check in we should have taken the loss and went elsewhere. The desk staff was rude! When we walked up he acted like we were an inconvenience and disturbing his phone call on his cell. He was annoyed while checking us in and wouldn’t answer questions without an attitude. The staff refused to give their names let alone wear a badge so you know that they are a legit hotel worker. The room was dirty, they only provided 1 towel for 3 people and when we asked for more they wouldn’t let us have one extra. When we asked about the pool the front desk guy told us it was closed indefinitely and not to ask again. That was not in the hotel description and a major reason we booked this hotel. The entire hotel was dirty, vomit was in the elevator several times, smell of weed in the halls due to people smoking weed in the parking lot next to the doors, they only provided a thin sheet and a very thin blanket on the beds which were dirty. The room was either hot or freezing cold. You couldn’t be control the temperature other than AC or heat. According to the reviews I had read it was a nice hotel! I wonder if its own staff is making those reviews not actual guests! The breakfast was a joke! It was just cereal and toast. The windows were never cleaned and covered in a nasty film. The bathroom had no ventilation. I will never stay at this hotel again or let anyone I know stay there!
Cassandra
Yöpyi 2 yötä huhtikuussa 2026
