4/10 Huono
Angela
Matkusti ryhmän kanssa, Matkusti perheen kanssa
8.12.2025
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
First of all, I wasn't aware and never notified that there was a $50.01 deposit upon checkin when making the reservation. The girl working the front desk around 6pm yesterday was unbelievably rude and never pointed me to our room or said thank u, enjoy ur stay, or let us know if we can help- not a word. She is in the wrong profession, and I wld recommend another hotel based just on her lack of accommodation and friendliness. She also told me the deposit would be back in my account when I checked out, but the lady working this morning said 3-5 business days. Cistomwrs shld be made aware of this deposit when booking.
At some point we received an important call, but wasn't notified until checking out. Is it that hard to transfer a call to the room??? Very disappointed in the desk staff- both acted like they wld rather be anywhere else.
Lastly, the pool water was warmer than the water that came out of our showerhead. We got less than 5 minutes of luke warm water. I wld not recommend this hotel to anyone that needs to shower.
Nice building, good food, rooms were nice and clean, and it's a convenient location. All staff were friendly except the ones working the front desk who shld be the friendliest. Too bad the evening desk staff and lack of hot water will keep me from returning.
Angela
Yöpyi 1 yön joulukuussa 2025