Dear HabibullahThank you very much for sharing your review of Wakeup Copenhagen Bernstorffsgade with us. We are very sorry to hear you were not happy with your stay with us. We are always interested in direct feedback from the guests during their stay, so we sincerely hope that you talked with us while you were staying with us. In this way, it will be easier for us to make up for any mistakes or faults there might have been during your stay. We have many different types of hotels within Arp-Hansen Hotel Group, where we hope you can find a hotel that suits you, should you visit Copenhagen again another time. Best regardsGiovanniFront Desk

Dear Guest We are very happy to know that you appreciated the cleaning in the room, and also around the hotel. This is a high priority for us, especially during this time of Corona, so we have implemented more cleaning and also disinfection of the rooms, the common areas and also the hotel reception. This is not only for the safety and comfort of our staff, but also for our guests. Best regards Gitte Petersen Booking Coordinator Wakeup Copenhagen, Bernstorffsgade

Dear Eeva Thank you so much for taking time to share your review and experience of Wakeup Copenhagen Bernstorffsgade. We always appreciate to hear from our guests in order for us to keep improving. We hope to see you again at Wakeup Copenhagen Bernstorffsgade. Best regards Gitte Petersen Booking Coordinator Wakeup Copenhagen, Bernstorffsgade

Dear guest. Thank you very much for your review of Wakeup Copenhagen. We are always happy to hear from our guests and get their perspective. We make use of every comment to evaluate on ways to improve. We are happy to hear you liked the location of the hotel and found it clean. We hope to see you again at Wakeup Copenhagen Bernstorffsgade. Kind regards Victoria Reservations Manager

Dear Miila, First of all, we want to thank you for taking your time to make a review of your stay with us. We are sorry to read that you didn't have the best check in experience. We want to welcome you back another time. I wish you a lovely day. Kind regards WAKEUP COPENHAGEN, BERNSTORFFSGADE Danielle Receptionen

Hello Thank you very much for your nice review – we greatly appreciate all the feedback we can get from our guests. We are very happy to know that you had a great stay with us, and that you would like to visit us again in the near future. We always appreciate when we can welcome back our previous guests to the hotel. With kind regards, Khalid Front Desk Receptionist

Hej Mange tak for din fine review - vi sætter stor pris på al den feedback vi kan få fra vores gæster, både ris og ros. Vi er meget glade for at vide, at du havde et godt ophold hos os, og at du kunne tænke dig at bo hos os igen i den nærmeste fremtid. Vi værdsætter altid at kunne byde vores gamle gæster velkommen tilbage til hotellet. Vi takker for den tid du har taget dig til at give os feedback om dit ophold. Med venlig hilsen, Khalid – Front Desk Receptionist

Tusind tak Reetta for din fine anmeldelse Vi håber at kunne velkomme dig igen en dag Bedste hilsner

Dear Jaakko Thank you so much for taking time to share your review and experience of Wakeup Copenhagen. We always love to hear from our guests in order for us to keep improving. We hope you enjoyed your stay in Copenhagen and I wish you a lovely day.