Baari (majoituspaikassa)
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Arvostelut: B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles

4 out of 5
B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles
Place De Cantorbery, Coquelles, Pas-de-Calais

Arvostelut

8,8

Loistava

Arvosana 10 - Loistava. 368 kautta 665 arvostelua" "
Arvosana 8 - Hyvä. 228 kautta 665 arvostelua" "
Arvosana 6 - OK. 42 kautta 665 arvostelua" "
Arvosana 4 - Huono. 21 kautta 665 arvostelua" "
Arvosana 2 - Hirveä. 6 kautta 665 arvostelua" "

9,2/10

Siisteys

9,0/10

Henkilökunta ja palvelu

8,4/10

Palvelut/mukavuudet

9,0/10

Majoituspaikan kunto ja tilat

8,8/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

Tarkistettu asiakas

Huonoa: Huoneen mukavuus
Kätevä Do erin lauttaa varten
Yöpyi 1 yön toukokuussa 2018

8/10 Hyvä

Timo, Finland

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good location
Novotel hotel is located very well if you have plan to continue to Folkestone in the morning. Good service and nice room. Breakfast was very basic but acceptable. Good co-operation with Hotel Ibis near by.

8/10 Hyvä

Cor

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Grote en mooie kamer,
Yöpyi 1 yön huhtikuussa 2024
Yohann, Quality Manager. vastasi 7.5.2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Hyvä

Jason

Yöpyi 1 yön huhtikuussa 2024
Yohann, Quality Manager. vastasi 7.5.2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 OK

Krishna

Matkusti pienten lasten kanssa
Convenient location from Calais le shuttle. Room is fairly basic. Shower is very plastic. But it does the job for an overnight stay
Yöpyi 1 yön maaliskuussa 2024
Yohann, Quality Manager vastasi 4.4.2024
We very much appreciate your comments regarding your stay at the BB Calais Terminal Cite de L'Europe 4****. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one

10/10 Loistava

Evonne Yee

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Yohann, Quality Manager vastasi 4.4.2024
We very much appreciate your comments regarding your stay at the BB Calais Terminal Cite de L'Europe 4****. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one

10/10 Loistava

Rafal

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
Cédric / Quality Manager vastasi 18.2.2024
Dear RafalWe hope that you are well.Many thanks for having took time to evaluate your stay with us.Your satisfaction is our priority and you noticed that...Take care.Looking forward to welcoming you once again.Best regards.

8/10 Hyvä

Gordon

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Manon - Quality manager vastasi 31.1.2024
Dear Gordon,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Manon - Quality manager

10/10 Loistava

Adam

Yöpyi 1 yön tammikuussa 2024
Cédric / Quality Manager vastasi 17.1.2024
Dear AdamThank you for having took time to evaluate your stay with us.We are glad to noticed that you were satisfied!Take care.Looking forward to welcoming you once again.Best regards.

8/10 Hyvä

Roy

Yöpyi 1 yön tammikuussa 2024
Cédric / Quality Manager vastasi 13.1.2024
Dear RoyThank you for having take time to evaluate your stay in our establishment.Your satisfaction is our priority.We hope to see you again.Take care.Best regards.

10/10 Loistava

Louise

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
Cédric / Quality Manager vastasi 13.1.2024
Dear LouiseWe do thank you for having take time to share your feedback in regards to your stay with us.Obviously, you were fully satisfied : your satisfaction is our priority.Take care.Looking forward to welcoming you once again.Best regards.

10/10 Loistava

Robert

Matkusti perheen kanssa, Matkusti pienten lasten kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Cédric / Quality Manager vastasi 13.1.2024
Dear RobertThank you for your great evaluation in regards to your stay in our establishment!Take care.Looking forward to welcoming you.Best regards.

10/10 Loistava

Molly

Yöpyi 1 yön joulukuussa 2023
Cédric / Quality Manager vastasi 17.1.2024
Dear MollyThank you for having took time to evaluate your stay with us.We are glad to noticed that you were satisfied!Take care.Looking forward to welcoming you once again.Best regards.

10/10 Loistava

Adam

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Cédric / Quality Manager vastasi 23.12.2023
Dear AdamThank you for the great evaluation about your stay in our establishment!We are glad to hear the fact that you were fully satisfied.Take care.Merry Christmas.Looking forward to welcoming you once again.Best regards.

10/10 Loistava

Miss

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great find - prefect for shopping trip
Really nice hotel, ideally located for Cite Europe shopping trip. Don't be put off by the external appearance inside it's very comfortable and welcoming. Reception staff are very friendly and helpful. The only slight downside was the the accessible room just had a hand rail next to the toilet and not the additional pull down bars for support on both sides. Overall thought the room was very comfortable and easy access for someone with poor mobility.
Yöpyi 1 yön joulukuussa 2023
Cédric / Quality Manager vastasi 14.12.2023
Dear MadamWe do thank you for having take time to share your positive feedback in regards to your stay in our establishment.Your satisfaction is our priority and you noticed that...Obviously, we will share this with our team who works more and more everyday in order to bring you a High Service Quality.Of course, we have taken into account the issues that you have encountered and we apologise for this.Take care.Looking forward to welcoming you once again.Best regards.

10/10 Loistava

Lisa

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent stay
We stayed here twice and had a great stay with our two year old. Nothing was too much trouble from the attentive staff. We enjoyed the room and the dividing curtain that helped us all get a nice sleep in the comfy beds.
Yöpyi 1 yön lokakuussa 2023
Yohann, Quality Manager vastasi 6.11.2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Loistava

Henriette N S

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good hotel in a great area.
The location is fantastic you have the shopping Center just 5 to 10 minutes working and the euro tunnel terminal passenger is 10 minutes away. The hotel is clean inside and the surrounding also. The receptionists were fantastic. Our family suite was neat but the air conditioner wasn’t working properly. Therefore, we had to open the window for fresh air and autumn cold wind but the noise of certain clients disturbed our sleep. Nevertheless, we had a good experience from this hotel and we will definitely recommend it
Yöpyi 1 yön lokakuussa 2023
Yohann Quality Manager. vastasi 1.11.2023
We hope that you are well. Many thanks for having take time to share your opinion about your stay with us. Take care. Looking forward to welcoming you once again. Best regards.

8/10 Hyvä

Pascal

Yöpyi 1 yön syyskuussa 2023
Yohann Quality Manager. vastasi 1.11.2023
We hope that you are well. Many thanks for having take time to share your opinion about your stay with us. Take care. Looking forward to welcoming you once again. Best regards.

10/10 Loistava

Victor

Yöpyi 1 yön lokakuussa 2023
Yohann, Quality Manager. vastasi 8.10.2023
We do thank you for having take time to evaluate your stay in our establishment once again. As you know, each time, this is a real pleasure to welcome you... Take care. Thank you for your great rewiew once again. Best regards.

10/10 Loistava

John

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2023
Cédric / Quality Manager vastasi 4.10.2023
Dear JohnMany thanks for having take time to write a review in regards to your stay in our establishment.Take care.Looking forward to welcoming you once again.Best regards.

10/10 Loistava

Jerome

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Bon choix pour prendre l'Eutotunnel reposé
Chambre en famille 1 couple et 1 adulte pour la nuit avant la traversée de bon matin en train. Bien placé, confortable, restauration moyenne dans le BnB d'à côté à -15%...
Yöpyi 1 yön syyskuussa 2023
Cédric / Responsable Qualité vastasi 4.10.2023
Cher Jérôme,Nous vous remercions vivement d'avoir pris le temps d'évaluer votre séjour passé en notre compagnie.Des remarques comme les vôtres sont notre plus belle récompense.Votre satisfaction est notre priorité et vous avez su le noter.Prenez-soin de vous.Nous nous réjouissons de vous accueillir à nouveau.Cordialement,

10/10 Loistava

Rafal

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2023
Yohann Quality Manager. vastasi 2.10.2023
Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir, Cordialement,

6/10 OK

Anna Maria

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Sad
Hotel is a little dated now we stayed when it was new about twenty years ago and there is still a lot of the same fixtures and fittings and carpets as there was back then. Toilet smelt of urine
Yöpyi 2 yötä syyskuussa 2023
Yohann Quality Manager. vastasi 2.10.2023
We very much appreciate your comments regarding your stay at the BB Calais Terminal Cite de L'Europe 4****. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The full Facelift of the hotel begin in OctoberThank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Loistava

Mr T

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2023
Yohann Quality Manager. vastasi 27.9.2023
Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir, Cordialement

6/10 OK

Craig

Yöpyi 1 yön syyskuussa 2023
Yohann Quality Manager. vastasi 21.9.2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Loistava

jacques

Yöpyi 1 yön syyskuussa 2023
Yohann Quality Manager. vastasi 21.9.2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Loistava

Marta

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Really impressed
Great hotel, pleasant staff, room was superb, much more than we expected. Great rest before heading back to UK. Would definitely recommend.
Yöpyi 1 yön elokuussa 2023
Cédric / Quality Manager vastasi 9.9.2023
Dear MartaThank you so much for having share your positive feedback in regards to your stay in our establishment.This is a real pleasure to hear the fact that you were fully satisfied.Looking forward to welcoming you once again.Best regards.

10/10 Loistava

Jane

Yöpyi 1 yön syyskuussa 2023
Cédric / Quality Manager vastasi 9.9.2023
Dear JaneThank you for having take time to evaluate your stay in our establishment.We hope to welcome you once again in a near future.Best regards.

8/10 Hyvä

Kate

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
On site parking; a few minutes drive from eurotunnel. Walking distance to places to eat. Good sized, comfortable, clean family room. Staff all very pleasant and welcoming. Good breakfast. A convenient place for overnight stay on way back home.
Yöpyi 1 yön elokuussa 2023
Cédric / Quality Manager vastasi 9.9.2023
Dear KateWe do thank you for having share your positive feedback in regards to your stay in our establishment.This is a real pleasure.We will share this with our team.Take care.Looking forward to welcoming you once again.Best regards.

10/10 Loistava

John

Yöpyi 1 yön elokuussa 2023
Cédric / Quality Manager vastasi 9.9.2023
Dear JohnThank you for your evaluation about your stay with us.This is a real pleasure to hear the fact that you were fully satisfied.Take care.Looking forward to welcoming you once again.Best regards.

10/10 Loistava

Christelle

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very satisfied
Came for one night only with 2 kids. Nice large room, beds comfortable and quiet environment. Did not take the breakfast option as a little pricey. Close to a large mall so plenty of restaurants nearby.
Yöpyi 1 yön elokuussa 2023
Yohann, Quality Manager. vastasi 31.8.2023
Dear Mr Mackin, It's always a pleasure to welcome in our establishment. Thank You very much for the team. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yohann, Quality Manager.

10/10 Loistava

Rob

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön elokuussa 2023
Yohann, Quality Manager. vastasi 31.8.2023
Dear Guest, It's always a pleasure to welcome in our establishment. Thank You very much for the team. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yohann, Quality Manager.

8/10 Hyvä

Peter

Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 1 yön elokuussa 2023
Yohann, Quality Manager. vastasi 26.8.2023
Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir,

10/10 Loistava

Matthew

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent stay, thanks
Yöpyi 1 yön elokuussa 2023
Yohann, Quality Manager. vastasi 22.8.2023
Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir, Cordialement,

10/10 Loistava

Gigi

Yöpyi 1 yön elokuussa 2023
Yohann, Quality Manager. vastasi 22.8.2023
Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir, Cordialement,

8/10 Hyvä

suzanne

The hotel was well priced and close to the tunnel. It was a large clean room and the amenities were good. Not as bad as i thought it was going to be.
Yöpyi 1 yön elokuussa 2023
Yohann, Quality Manager. vastasi 20.8.2023
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay? It's always a pleasure to welcome you

10/10 Loistava

Genia

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Quick stop
Great hotel with easy access to tunnel
Yöpyi 1 yön elokuussa 2023
Yohann, Quality Manager vastasi 17.8.2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 Hyvä

Linda

Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Convenient overnight stay
Stayed here for the convenience for the tunnel first thing in the morning. Handy having the mall for dinner and somewhere to stretch your legs. The staff were friendly and check in was quick and easy. The room itself very dated and lots of stains. We were travelling with our pet rabbit so needed a pet friendly room and air conditioning. For this reason the room did smell like wet dog. The air con helped cover it. The carpet, seats, lamp etc all were covered in stains. The bathroom feels like a bathroom on a boat. Nothing wrong with that though. Just different and a little quirky. Few hairs found and even a chunk of food I think bread on the floor. Definitely wouldn’t say this hotel is 4 star
Yöpyi 1 yön elokuussa 2023
Yohann, Quality Manager vastasi 17.8.2023
Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir

10/10 Loistava

Anna

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Large comfortable rooms, lots of easy free parking
Yöpyi 1 yön elokuussa 2023
Yohann, Quality Manager vastasi 11.8.2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Loistava

Sophie

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Convenient and Clean
Excellent location for LeShuttle. Safe parking and huge room for family of 3. Would definitely stay again.
Yöpyi 1 yön elokuussa 2023
Yohann, Quality Manager vastasi 11.8.2023
Dear Sophie,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Hyvä

Jo

Yöpyi 1 yön elokuussa 2023
Yohann, Quality Manager vastasi 11.8.2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yohann, Quality Manager.

10/10 Loistava

celine

Yöpyi 1 yön heinäkuussa 2023
Yohann, Quality Manager vastasi 2.8.2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yohann, Quality Manager.

8/10 Hyvä

Siobhan

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great location for a stopover after coming through the tunnel. Easy to find, plenty safe parking, nice size room. Good value.
Yöpyi 1 yön heinäkuussa 2023
Yohann, Quality Manager. vastasi 1.8.2023
We do thank you for having share your positive feedback in regards to your stay in our establishment. This is a real pleasure to hear the fact that you were fully satisfied! Obviously, we will inform our team. Take care. Looking forward to welcoming you once again. Best regards.

10/10 Loistava

Deborah

Yöpyi 1 yön heinäkuussa 2023
Yohann, Quality Manager. vastasi 1.8.2023
Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir, Cordialement, Yohann, Quality Manager.

10/10 Loistava

Peter

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Such a pleasant overnight stop
After a long days drive from Switzerland what a fabulous welcoming hotel. Clean, fresh & so comfortable. This was a pleasant surprise it was 5 star compared to the overnight stay we had in Lucerne. I would highly recommend this hotel without a shadow of doubt . Thank you
Yöpyi 1 yön heinäkuussa 2023
Yohann, Quality Manager vastasi 28.7.2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, .

10/10 Loistava

Jan

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent, clean and spacious room for three
We were very very pleased with what we arrived in on Saturday evening. It was surprisingly but very much appreciated spacious room for three. We also found very handy the fact it had a separate toilet from the bathroom. Obviously the room was perfectly clean and tidy (when we areived not so much after we left:-) and there were nice coffee machine too (not a sack with an instant coffee but a good coffee cups). Furthermore, the staff at the reception spoke fluently English and were very pleasant, helpful and conidering the time we arrived, close to midnight, also full of jokes. Overall, very pleased and will book the same next year again. Can hihhly recommend
Yöpyi 1 yön heinäkuussa 2023
Amanda reception vastasi 27.7.2023
Thank you for choosing our hotel , we are thrilled that you enjoyed your stay our staff do their upmost to ensure our guests get the finest service. So thank you for taking the time to note us . we hope to see you again soon .regards Amanda and all the team

8/10 Hyvä

ludivine

Yöpyi 2 yötä heinäkuussa 2023
Yohann, Quality Manager. vastasi 20.7.2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Hyvä

Kent

Yöpyi 1 yön heinäkuussa 2023
Yohann, Quality Manager. vastasi 12.7.2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yohann, Quality Manager.

10/10 Loistava

mary

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön heinäkuussa 2023
Yohann, Quality Manager. vastasi 12.7.2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yohann, Quality Manager.

4/10 Huono

gordon

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
The car park is like a police compound, our room was next to what looked like a temporary police station in the two adjacent rooms. Entrance to hotel very dirty. Tv, kettle and fridge didn’t work. Shower flooded the toilet. Overall very disappointing having stayed on numerous occasions previously. Have a room booked in 3 weeks time, but will be cancelling.
Yöpyi 1 yön kesäkuussa 2023
Yohann, Quality Manager. vastasi 20.7.2023
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,