When we checked in, our golf cart wasn't here. We called customer service a few times and were told maintenance might be behind and should be bringing it back soon, later after calling again to follow up we were told that someone may have taken it since all the carts use the same key. We had to drive our own vehicle to the beach instead.
When we got back, the cart was there, but it had another guest's belongings in it. My husband had to ask around to find the owner. The owner was in the pool and said she didn't realize each room had an assigned cart and thought anyone could use any cart. Didn’t seem to care she had left us without a golf cart for a day. I think the fact all golf cart work with the same key it’s ridiculous. The person that had our cart could’ve done and a hit and run, or some other crime and I would’ve been the one linked to that cart at that time. The fact that management didn’t really care to step in was disappointing, we didn’t get a follow up text until the next day. From the beginning we were off to a bad start. Also we found the floors sandy, a disgusting blood stain on a comforter. Not the cleanest place to say the least. The front door’s lock didn’t latch right you had to lean against it and turn the lock for it to stay closed.
The pool is small and was taken up by little ones. So if you’re an adult and are thinking of relaxing at the pool this is probably not the place for you. Golf carts have no usb or speakers.