Luksushotellit - Costa del Sol, Espanja

"hieno hotelli ja upea upgradaus sisäänkirjautumisen yhteydessä"

"More like 1-2stars than whatever they’re selling. I booked a week for myself and my daughter. We were put in a room on a 2nd floor on the side. The whole floor looked like it had not been cleaned in months. Disgusting. Our door was jammed so we could barely open/close it. Someone had wiped their nose on the wall next to the bed - not cleaned. Beds and pillows are extremely uncomfortable. Bedding is orange old musty fleece that looks like it hasn’t been washed in months. Walls are paper thin! You can hear everything your neighbor says or does. A guy next door had “payed company” the 1st night of our stay. This is not an assumption, this is a fact since I heard everything. Thank god my daughter was sleeping and didn’t wake up but I heard EVERYTHING! The bargain and the disgusting stuff that followed. They gave us another room on the other side of the building next day. 3rd floor was a bit nicer and cleaner. The front desk said that where we were put first, is known to be a little sketchy… my question is; why on earth put a mother and young child there then when there were lots of rooms available anyways?!? This was off-season. Location is great and staff is friendly, but we obviously will not be returning this hotel ever again! "