Luksushotellit - Costa del Sol, Espanja

"The hotel advertises air conditioning, but in winter there was no cooling available. The system only produced warm air. The room felt very humid and stuffy, and there was no proper air circulation. Reception acknowledged the issues and suggested to keep the balcony door open, and a fan was also offered. However, keeping the door open made the room noisy, and I had to use earplugs to sleep. My refund request was ultimately declined, although they first suggested that refund would be accepted. Overall, the sleeping conditions were not comfortable. If you are sensitive to air quality or prefer a cool room for sleeping, this may not meet expectations. "

"Room was nice and clean, personnel was friendly and helpful, breakfast was versatile. Everything was good. Small supermarket was close, it was also easy to walk to the beach and to the railway station. When having small kids, the route would be more difficult with baby carriage."