Huoneistohotellit – Cozumel

”June 2026 very recent START WITH BROKEN TOILET SET, I SLIPPED OFF THEN REMOTES FOR AC NEEDED HELP THEN SHOWER, FLOODED THE ENTIRE ROOM , WORST NO WARM TO HOT WATER THEY AGREEED. AND WAS SUPPOSE TO FIX HOT WATER TANK ADVISED TO USE ANOTHER ROOM ALSO NO HOT WATER,' PAST UPSET MY ROOM THEY DID NOTHING AND AGAIN COLD SHOWER NOT EVEN WARM , FORGET HOT. THEY DID NOTHING AND DID NOT UNDERSTAND ME. EXCEPT YES YES ROOM WAS NICE AND CLEAN , SERVICE WAS HORIBLE FOR A 9.4 EXCEPTIONAL RATING , MORE LIKE...

”This property was beautiful on the outside with a great pool scene. It is also conveniently located just steps away from Playa Mamita Beach and 5th Avenue. HOWEVER, internally, the room was quite run down and dirty. Many electrical outlets didn't work. The entire hotel's water was shut of during the middle of the night secondary to reportedly repeated water pump failures explained to me by the manager of the property. There was no blackout curtain to the large sliding door to the balcony. There...

”Tämä oli toinen kerta tässä hotellissa, ja edelleen pidän tätä suosikkihotellinani koko maailmassa. Edelliskertaan verrattuna negatiivista oli, että nyt huoneistomme oli paikassa, johon kuului yöllä melua läheiseltä kadulta. Kaikkiaan tämä hotelli on aivan ihana: keskeisellä paikalla kaikkien palvelujen äärellä, todella rauhallinen, siisti, tilavat huoneistot, todella ystävällinen palvelu jne jne. Meksikolaiseen tasoon verrattuna myös sängyt ja tyynyt ovat erinomaiset, sillä muutoinhan maan...

”Check in was very informative. They gave us all the info we needed. Since check in was at a different location they provided us with a ride on a golf cart. The place was amazing. They had 2 pools but one was under renovations. The elevator was out of service the whole time we were there and we never saw anyone ever work on it. Security was always at their post so very safe. Super close to 5ta avenida so that was awesome. Our biggest issue was we booked this location due to us calling ahead of...

”Horrible stay and desk staff is not accommodating at all. Not clean and only nice staff was the one taking us in the little carts.”

”Erittäin kiva viihtyisä hotelli. Hyvä sijainti. Tarpeeksi tilavat huoneet, mukavat sängyt. Henkilökunta todella iloista ja avuliasta. Pieni ranta ja uima allas, mutta silti oikein mukavat. Hotellista sekä asiakkaista pidetään hyvää huolta.”

”This a beautiful and serene property. The location is perfect for central activities and the staff is very friendly and accommodating. My only problem was the bathroom were we stayed, the shower headed wasn't working properly. The room was clean and spacious. ”

”I didn’t end up staying… there’s no communication with the owner. Upon arrival, the outside looks abandoned, a local showed us the entrance. There’s no one in the reception area, however, a family member of the owner (Sandra) was there and she helped contact the owner so that we could get in the room. Sandra had to use WD40 so that we could be able to lock and unlock the unit… There’s only one visible ac unit and it wasn’t sufficient to cool the entire unit, so I booked another room at a...

”Beautiful ”

”Jos et anna joka pikkuasiastatippiä, lenkkitossut ei hlökunnalla liiku!”

”Room was clean but barren. Pool was closed. No welcome gift as advertised. Not a great location.”