Hotellit uima-altaalla - Creixell, Katalonia

”First, the Good: The rooms are small, but functional; garden area with chairs was nice for breakfast. The room was clean and smelled nice, and the grounds were gorgeous. Lots of palms, nice walk ways, and generous outdoor space. Pool area was large and the proximity to the bar was great; the game room and outdoor ping pong were a nice touch. Access to the parking was good, but spaces are limited. Easy to walk to the busier part of Salou and the beach, and convenient drive to PortAventura &...

”This property is a scam. I turned up at the property and the security person said that the flat number did not exist. The vendor also charged me £650 deposit and tried to deduct it daily for next next 4 days. I got my credit card company to refund it and put a merchant block on this. Expedia support was very slow, robotic support agents with prepared scripts on repeat. Only decent thing was they gave me some cash key as compensation. Overall, a terrible and stressful experience”

”Clean room, lots of space, very helpful staff”

”The hotel is ok, the family room for 2 adults and 2 kids was spacious, and the hotel is just next to the main entrance of the park. The pools and common areas are quite small for such a big hotel. Unfortunately, we had a problem with the room: water started dropping from the ceiling (probably related to the air conditioning), and nothing was done even calling or going to the reception several times. The maintenance personnel promised never came, and at the reception, they told us that they...

”Great theming in the resort, great to get park tickets included in our stay, but the resort was under staffed and staff often came across as rude and unhelpful, checkin was over 40 minute wait, poor ac throughout the complex, especially in the rooms - we did pick this up on resort and were told maintenance would be sent, they never arrived. Minimal info provided at checkin, €2 per towel for hire plus €15 euro deposit which we had to collect from reception, again over 10 minutes wait for this. We...