Matkat – Cubas

Hotellin henkilökunta oli erittäin ystävällistä ja saimme hyviä ravintolasuosituksia. Aamiaisella oli hyviä vaihtoehtoja, vaikkakin niissä olisi voinut olla vaihtelua. Nyt joka aamu oli lähes sama kattaus ja kahtena aamuna oli vohvelit kokonaan loppu. Hotellin yhteydessä olevasta bistro tyyppisestä ravintolasta sai hyvää ruokaa ja juomaa. Täältäkin oli muutama ruoka kokonaan loppu. Huoneen sänky olisi voinut olla pehmeämpi/muhkeampi ja sohvasänky oli vanhahko ja se natisi. Muutoin huone oli hyvä ja siisti.

Henkilökunta ystävällistä. Hotellihuone kamala ilman ikkunaa

The pictures were different from the property, it was quite run down and cheaply finished, so don’t expect plush. It was a good location, and the bedroom spaces were good, but no aircon in them, only the main living area. Basic facilities and we found a cockroach in the fridge. It was quite stressful checking in as we needed to put a €200 deposit down that we were not aware of when we booked. Overall not impressed and we would not recommend.

Upscale property, nice rooms but could use al little more attention to detail with the cleaning. Friendly staff to English speaking customers. Property was in walking distance to the arts and science district and a large shopping center but was farther away from the old town. They left a note and some chocolates for my girlfriends birthday without us telling them about the occasion which was much appreciated and made the stay memorable

A cash money in my wallet was disappeared after the housekeeping services. Despite filli g a complaint, the hotel did nothing. They informed me that it is now their responsibility, if my belonging is not in the safe. They did not give the logs of my room or formal incident report. They were not helpful at all. The room was not clean, there war hair of other people at bathroom. The bed was not comfortable. Nothing was good. They wasted my business trip, did not help me at all about anything because I booked via hotels.com and they did not received direct money. This hotel can only be hostel not a 4 stars hotel.