Hotellit uima-altaalla - Danielson, Connecticut

”The concierge was extremely helpful and friendly! The room was very clean, spacious and comfortable!”

”When we were there, our floor, including our room smelled of feces. We checked other floors and they didn’t smell like that. We asked the front desk for assistance and they told us to just run the water. It did not help. We asked for other rooms, they said they were fully booked and couldn’t accommodate that. They did not do anything to assist, nor did they provide anything to comp us for the terrible smell on our floor and in our rooms, except give us an air freshener spray, but only when we...

”The staff- when you could find them tried to be helpful. The walls are thin so we were kept up all night by loud groups on every floor. There is no security and people kept propping stairway door to outside open at night. Our keys cancelled out because staff person who gave us 3 keys did not know room card system can only handle two keys. It took hours to check in - not clear why. Our room had water damage under window.”

”Front desk staff were excellent - probably the most attentive and accommodating I’ve ever experienced in all my years of travel. I believe the gentleman’s name was Jeramie.”

”The place is very well kept up. Plenty of parking, plenty of activities outside of gambling. The staff is very friendly. Stayed here about a week for work.”

”Although the hotel looks a bit dated, it was very clean. The beds are very comfortable. Continental breakfast was included and was good. ”

”Solo travel. Would return.”

”Employees empathy”