Dearborn Heights Hotellit

”the best hospitality I have”

”Hotel was convenient for early flight.”

”No maid service.”

”Great”

”The staff were very attentive and polite. We had a handicapped accessible room, which was very comfortable. The rooms were clean and very quiet. I didn’t see a pool, but the courtyard was cozy. I was a little disappointed because we paid for breakfast. The shuttle drivers were very helpful and friendly.”

”Great experience I will definitely be back.”

”This hotel does not offer Park and Fly packages. Its a bit misleading because when you click the property, it says free parking and free airport shuttle. I put those together thinking I could leave my vehicle safely for my trip. That is incorrect. There are no secure lots or cameras in the parking lot. When I asked staff at check in, they gave me a coupon for a shuttle business and said they do not allow people to leave their vehicles if they are not currently staying at the hotel. Besides that,...

”Could have used a larger bottle of water or maybe even two bottles of water. But thank you for the water.”

”My only complaint is that the pool water was too cold!! The staff told me that if it was too cold, to let them know and they would bump up the heat. We asked, and it remained cold and we never got to enjoy it.”

”Timely service of the elevator. TY he elevator was out of service for my whole stay. I’m not disabled but walking steps tends to hurt my back. No urgency in getting it fixed. Probably will seek different accommodations for my next trip”

”The staff was excellent. Parking great. Only complaint have not received an invoice from stay and we booked an extra night supposedly at the best price but pretty pricey”

”Helpful staff and beautiful grounds”

”Stayed here while traveling with my family and honestly had a really great experience. The breakfast was one of the best hotel breakfasts we've had in a while. Everything was fresh, well stocked, and there was a nice variety of options for both kids and adults. The dining area was also clean, which I always appreciate. The pool was definitely on the colder side, but once you got in it was refreshing. The hot tub made up for it and was relaxing after a long day of traveling. One thing I really...

”Great stay! Clean, good amenities, helpful staff.”

”Need to have carpets replaced”

”What a horrible experience my sister and I had, the rooms were very dated and dirty. The 1st room we were given was in a totally unacceptable condition. The bed covers were wrinkled both looking as if they’d been laid on, the pullout couch where my little nieces would sleep had dirty spots, bleached out stains no covers were provided for it in the original room nor the room we had to move to which was just doable, though not much better especially the couch. Had the girls just sleep with us. We...

”The hotel is near the airport and the room is comfortable. Unfortunately, the aisle smelled bad, and the shuttle should run more frequently (Runs every 30 minutes).”

”The hotel was newer and comfortable. Stayed there three nights and each morning's breakfast was a little worse. Disappointed breakfast on a Saturday started at 7 as we had a train to catch. All in all, a good location, solid rooms, clean bathroom. Good hotel for the price.”

”I do not recommend this hotel. We booked a two queen bed room through Expedia. We have three small children as well as my husband and myself. Upon arrival we were given a room with one king bed. The hotel claimed that Expedia sent the wrong information to them, and even though my receipt said two queen beds, they would not honor it. After being on the phone for over an hour with Expedia and Hilton the hotel refused to communicate with Expedia. We were told it is a third-party vendor. You’re...

”Quiet hotel, only downside was no a/c in the breasfast/bar area just blowing fans which was a little loud and hot.”