2/10 HirveÀ
Anna
11.8.2017
Huonoa: Henkilökunta ja palvelu ja huoneen mukavuus
Disappointed guests..
Our visit did not go well at all and would probably rank as the worst hotel experience I've had. The parking was not close to the hotel and we had to move the car immediately when we checked out (7am) what the owner did not mention when we checked in. The staff didn't speak any English either so they didn't help us with finding a new parking space. The room was in the basement with no view.
The worst part was that we had booked breakfast (all of their rooms included breakfast according to hotels.com) but they wouldn't give it to us even when we showed their page on hotels.com and our booking confirmation that showed the booked breakfast. The owner also got very annoyed and only showed us his own papers.
The only reason I would stay here is the location close to the beach. Train-wise it's not the best location, I would rather stay closer to Portofino or Cinque Terre.
Anna
Yöpyi 1 yön elokuussa 2017