Dear Guest, We deeply appreciate the time taken out to connect with us regarding your experience. It is so special to know that you were impressed with overall product and service delivery from the team. It is extremely inspiring for us to get to know from guests that they had a beautiful stay. We are glad to have provided you with an enjoyable experience. Service excellence with the urge to anticipate and comply with guest needs is what we believe in. We are delighted to note that you had a pleasant experience with us and were impressed with the safety and hygiene protocols implemented at the hotel. A positive guest experience is something our staff takes great pride in, so we value your feedback. Looking forward to welcome you again with us soon! Sincerely, Team Holiday Inn

Dear Mr. Kingshuk, Thank you for your feedback! We're pleased to hear that you enjoyed our transportation service and found our breakfast buffet sumptuous.Ensuring a seamless experience for our guests, especially when it comes to airport transfers and dining, is a priority for us. We're glad we could meet your expectations.We look forward to welcoming you back for another enjoyable stay.Warm regards,Team Holiday Inn

Dear Ms. Rashmi, Thank you for your outstanding 5/5 review! We're thrilled to receive such high praise from you.It's wonderful to know that you had a fantastic experience during your stay with us. Your satisfaction is our priority, and we're delighted that we could meet your expectations.We look forward to welcoming you back for another exceptional stay in the future.Warm regards,Team Holiday Inn

Dear Ms. Victoria, Thank you for your wonderful feedback. We're delighted to hear that you had a positive experience at our Holiday Inn. We understand the importance of convenient airport transfers, and we're glad to provide this service to our guests. It's great to know that you appreciated our complimentary water, quiet ambiance, and attentive service.Your satisfaction is our priority, and we're thrilled that we could meet your expectations. If there's anything else we can assist you with during your stay, please don't hesitate to reach out.We look forward to welcoming you back for another pleasant experience.Warm regards,Team Holiday Inn

Dear Mr. Sachin, We're pleased to hear that our location near the airport was convenient for you. We strive to provide easy access for travelers, and we're glad that our proximity to the airport met your needs. If there's anything else we can do to improve your stay or if you have any further feedback, please don't hesitate to let us know. We hope to welcome you back soon! Warm regards, Team Holiday Inn.

Dear Guest, We're delighted to hear that our location suited your needs as a business traveler! Providing convenience for our guests is a top priority, and we're thrilled that our location worked well for you. Whether it's proximity to business hubs, transportation, or amenities, we strive to make your stay as seamless as possible. Thank you for choosing us, and we look forward to welcoming you back for another great stay. Warm regards, Team Holiday Inn.

Dear Mr. Erik, Thank you for your continued support! We're delighted to hear that you always have a pleasant stay with us. Your satisfaction is our priority, and we appreciate your loyalty. We look forward to providing you with many more enjoyable experiences in the future. If there's anything we can do to make your stays even better, please don't hesitate to let us know. Until next time, thank you for choosing us!

Dear Guest,Thank you for bringing this matter to our attention. We take the security and privacy of our guests very seriously, and we sincerely apologize for any inconvenience or concern caused by the phishing email you received.Please rest assured that the email you received was not authorized by our hotel, and we have taken immediate steps to investigate this matter further. We have stringent security measures in place to protect our guests' information, and we are committed to ensuring that such incidents do not occur in the future.Your trust and confidence in our hotel are of the utmost importance to us, and we deeply regret any negative impression this incident may have caused. If there is anything else we can do to address your concerns or regain your trust, please do not hesitate to contact us directly.We sincerely hope that you will reconsider staying with us in the future and give us the opportunity to provide you with the exceptional service and hospitality that we are known for.Warm regards,Team Holiday Inn

Dear Guest,Thank you for your feedback, although we're deeply disappointed to learn that your experience fell short of expectations.We take your concerns seriously and would greatly appreciate any additional details you can provide about your stay. Your feedback helps us identify areas for improvement and ensures that we can deliver a better experience for our guests in the future.We sincerely apologize for any inconvenience or dissatisfaction you experienced during your time with us. Please know that we are committed to addressing any issues raised and strive to make every guest's stay enjoyable and comfortable.If there's anything specific you would like to discuss or if there's anything we can do to make amends, please don't hesitate to reach out to us directly. Your satisfaction is our priority, and we hope to have the opportunity to regain your trust and welcome you back for a more positive experience in the future.Warm regards,Team Holiday Inn

Dear Mr. David, We're thrilled to hear that you always feel welcome and valued during your stays at Holiday Inn Aerocity! Providing a warm and welcoming experience for our guests is our top priority, and we're delighted that our staff's efforts contribute to making your stay enjoyable. Your kind words mean a lot to us, and we appreciate your loyalty. Thank you for choosing to stay with us, and we look forward to welcoming you back for many more great stays in the future!

Dear Guest, We apologize for any confusion regarding your reservation and the charge on your credit card. It's important to clarify that while we strive to provide a convenient experience for our guests, we understand your concerns and frustration regarding the location and accessibility of our hotel, especially during late-night arrivals and tight connection times.Regarding the charge on your credit card, we implemented our retention policy due to the no-show reservation, as it was booked using reward nights. However, we promptly voided the charges upon your check-in the following day.We apologize for any inconvenience caused and any negative interactions you experienced with our staff. We take all feedback seriously and will address these concerns internally to ensure a better experience for our guests in the future.If you have any further questions or concerns, please don't hesitate to reach out to us. We appreciate your understanding and hope to have the opportunity to serve you better in the future.Warm regards, Team Holiday Inn

Dear Ms. Kompal, Thank you for your valuable feedback! We're glad to hear that you appreciate our great location. We'll certainly take your suggestions into consideration regarding the buffet variety and quality in the morning, as well as the possibility of adding a night buffet option. Additionally, we'll explore the feasibility of providing a complementary airport shuttle service. Your input helps us enhance our offerings, and we hope to provide an even better experience during your next visit.Warm regards,

Dear Guest, Thank you for your kind words! We're thrilled to hear that you had a great experience with us. We're delighted to know that everything met your expectations, and we can't wait to welcome you back for another visit in the future!Warm regards,

Dear Mr. Mark, Thank you for your feedback! We're delighted to hear that you found our property well-maintained and our rooms comfortable. It's wonderful to know that our staff provided professional service throughout your stay. We appreciate your kind words and hope to welcome you back again soon!Warm regards,

Dear Guest, Thank you for choosing to stay with us during your layover! We're pleased to hear that you had a peaceful and restful experience at our hotel. It's great to know that our proximity to the airport, cleanliness, and safety measures met your expectations. We're also glad that you received great service during your stay. Your comfort and satisfaction are our top priorities, and we're delighted that we could provide you with a positive experience. We appreciate your feedback and hope to welcome you back for another pleasant stay in the future!Warm regards,Team Holiday Inn.

Dear Mr. Perry, We're delighted to hear that you enjoyed the location for your overnight stay! Providing a pleasant and convenient experience for our guests is our top priority. If there's anything specific about the location that stood out to you or any suggestions you have for enhancing future stays, please feel free to share. We look forward to hosting you again whenever you're in the area!

Dear Ms. Rimple, Thank you for your kind words! We're thrilled to hear that you enjoyed our dining options and found our staff to be friendly. It's wonderful to know that you found our hotel beautiful as well. Providing excellent dining experiences and exceptional service is what we strive for, and we're glad to hear that we met your expectations. If there's anything else we can do to enhance your experience or if you have any suggestions for improvement, please feel free to let us know. We look forward to welcoming you back for another enjoyable stay in the future!

Thank you for your 5-star rating! We're thrilled to hear that you had a fantastic experience with us. If you have any additional feedback or if there's anything specific you loved about your stay, please don't hesitate to share. We look forward to welcoming you back for another exceptional experience in the future!

Dear Guest, Thank you for your 5/5 review! We're thrilled to hear that you had an excellent experience during your stay at Holiday Inn Aerocity. Providing top-notch service and ensuring our guests' comfort is our priority, and we're delighted that we met your expectations. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another wonderful stay in the future!Warm regards,Team Holiday Inn

Dear Guest,Thank you for taking the time to share your feedback with us. We're thrilled to hear that our staff provided helpful and courteous service during your stay. Ensuring our guests feel welcomed and well-assisted is always our top priority, and we're glad to know we achieved that goal during your visit.We hope to have the pleasure of welcoming you back to Holiday Inn soon. If there's anything else we can assist you with, please don't hesitate to let us know.Warm regards,Team Holiday Inn

Dear Guest,Thank you for your feedback. We're glad to hear that everything met your expectations during your stay at Holiday Inn. Your satisfaction is important to us, and we appreciate your positive review.If there's anything specific you particularly enjoyed or if there's anything we can do to make your next stay even better, please feel free to let us know. We look forward to welcoming you back for another enjoyable experience.Best regards,Team Holiday Inn

Dear Guest, Thank you for your positive feedback! We're glad to hear that you enjoyed your stay at our hotel and found our proximity to the airport convenient. We look forward to welcoming you back for another stay in the future. If there's anything specific you liked about your experience or if you have any suggestions for improvement, please feel free to share. We appreciate your support and hope to see you again soon!

Dear Ms. Dilnaaz, Thank you for your positive feedback! We're delighted to hear that you found our hotel to be conveniently located, with friendly staff, and very clean. Providing a great experience for our guests is our top priority, and we're thrilled that we succeeded in meeting your expectations. We truly appreciate your kind words and your decision to stay with us. It was a pleasure to have you as our guest, and we hope to welcome you back for another enjoyable stay in the future. Warm regards,Team Holiday Inn

Dear Ms. Rebbeca, Thank you for sharing your feedback with us. We're glad to hear that you found our hotel to be nice.We understand your concerns regarding the pricing, and we appreciate your feedback. Please know that our pricing is determined based on various factors, including the quality of service and amenities we provide. However, we will certainly take your feedback into consideration as we review our pricing structure.Regarding the charge for ice with your soft drink, we apologize for any inconvenience this may have caused. We will review our policies to ensure that they align with our commitment to providing excellent service to our guests.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,Team Holiday Inn

Dear Ms. Seema,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience caused by the behavior of the spa manager. Rest assured, we will address this matter internally to ensure that all guests have a peaceful and enjoyable spa experience.We're pleased to hear that you found our staff cordial and respectful, and that you enjoyed the amenities of our hotel, including the restaurant and spa. Your recommendation is greatly appreciated, and we will strive to make your next stay even more comfortable.If there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back for another pleasant experience.Warm regards,Team Holiday Inn

Dear Mr. Amanjot,Thank you for your excellent rating! We're thrilled to hear that you had a fantastic experience during your stay with us. Your satisfaction is our utmost priority, and we're delighted that we were able to meet your expectations. We look forward to welcoming you back for another wonderful stay in the future! If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know.Warm regards,Team Holiday Inn

Dear Mr. Shaurya, We deeply apologize for the inconvenience you experienced during your stay. It's disheartening to hear about your discomfort with the beds and the recurring issues with the room keys. Your feedback regarding the airport pickup service not being fulfilled is also concerning and not reflective of the level of service we aim to provide.Please know that your comments have been shared with our management team, and we're taking immediate steps to address these issues to ensure a more pleasant experience for our guests in the future. We appreciate your patience and understanding, and we hope to have the opportunity to regain your trust and welcome you back for a more enjoyable stay.Warm regards, Team Holiday Inn

Dear Guest, Thank you for the perfect score! We're thrilled that you had such a wonderful experience during your stay. If there's anything in particular that stood out to you or any aspects of your stay that you especially enjoyed, we'd love to hear about it. Your feedback helps us continue to provide exceptional service to all our guests. We hope to have the pleasure of welcoming you back for another fantastic stay in the future!Warm regards

Dear Mr. Jatinder, We're delighted to hear that you found our hotel to be a nice place to stay, especially for those looking for accommodations near the IGI International Airport in Delhi. Thank you for choosing to stay with us and for your kind recommendation. We strive to provide a comfortable and convenient experience for all our guests, and we're glad to know that we succeeded in meeting your needs. We look forward to welcoming you back for another enjoyable stay in the future.

Thank you for your rating! If there's anything specific you think we could improve to make your experience even better next time, please feel free to let us know. We're always looking for ways to enhance our guests' experience.

Dear Ms. Rebecca, We're sorry to hear about your experience with the check-in process. Your feedback is valuable to us, and we apologize for any inconvenience caused. We'll certainly review our check-in procedures to ensure a smoother and more efficient process for our guests in the future. If there's anything specific you'd like us to address or if you have any further concerns, please feel free to reach out to us directly. We appreciate your understanding and hope to have the opportunity to provide you with a better experience on your next visit.Warm regards, Team Holiday Inn

Dear Guest, Thank you so much for your fantastic rating! We're thrilled to hear that you had a very good experience with us. If there's anything else we can do to make your next visit even better, please let us know. We look forward to welcoming you back again soon!Warm regards, Team Holiday Inn

Dear Mr. Jatinder, We're delighted to hear that you enjoyed our breakfast! We strive to offer a variety of delicious options to start your day off right. Thank you for your kind feedback, and we hope to welcome you back soon for another satisfying meal!

Dear Ms. Shobha,Thank you for your perfect rating! We're thrilled to receive your feedback and to know that you had a flawless experience during your stay at Holiday Inn. Providing exceptional service and ensuring your comfort are our top priorities, and we're delighted that we met your expectations.If there's anything else we can assist you with or if you have any further comments to share, please feel free to let us know. We look forward to welcoming you back for another 5-star experience in the future!Best regards,Team Holiday Inn

Dear Mr. SrinivasWe apologize for falling short of your expectations and for any inconvenience caused by the price of your stay. Your feedback is important to us, and we would appreciate hearing more about your concerns so that we can address them appropriately. Please feel free to reach out to our management team directly, and we will do our best to resolve the issue to your satisfaction. Thank you for bringing this to our attention, and we hope to have the opportunity to make it right.

Dear Ms. Anne, Thank you for your perfect 5/5 review! We're thrilled to hear that you had such a wonderful experience with us. Your satisfaction is our top priority, and we're glad that we could meet your expectations. If there's anything else we can do to make your future experiences even better, please don't hesitate to let us know. We look forward to serving you again soon!Warm regardsTeam Holiday Inn

Dear Guest,Thank you for your kind words! We're delighted to know that you appreciated the politeness of our staff. Providing excellent and courteous service is our priority, and we're glad we could make your experience enjoyable.If you have any specific feedback or suggestions, feel free to share. We look forward to welcoming you again.Best regards,Team Holiday Inn

Dear Guest,Thank you for your feedback! We're thrilled to hear that you had an excellent experience with us. Providing top-notch service in all aspects is what we strive for, and we're glad to know we met your expectations.If there's anything more we can do to enhance your experience in the future, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful experience.Best regards,Team Holiday Inn

Dear Mr. Sukhvinder, Thank you for your perfect 5/5 review! We're thrilled to hear that you had such a wonderful experience with us. Your satisfaction is our top priority, and we're glad that we could meet your expectations. If there's anything else we can do to make your future experiences even better, please don't hesitate to let us know. We look forward to serving you again soon!

Dear Mr. Ramnik, Thank you for sharing your feedback, and we sincerely apologize for the inconveniences you experienced during your stay. Your comments are essential, and we take them seriously as we continually strive to improve our services.We deeply regret that the cleanliness of your room did not meet our standards. Such oversights are unacceptable, and we will investigate the matter thoroughly to ensure that proper measures are in place to prevent a recurrence. Cleanliness is a top priority, and we apologize for any discomfort caused.We also acknowledge your concerns about the dining prices in comparison to nearby options. We will review our pricing structure to ensure it aligns with the value we aim to provide to our guests.Your feedback is invaluable, and we appreciate your understanding. We are committed to addressing these issues promptly and taking corrective actions. We hope to have the opportunity to welcome you back in the future with an improved experience.If there's anything specific you would like to discuss or if you have additional feedback, please feel free to reach out to our management directly.Thank you for bringing these concerns to our attention.Best regards,Team Holiday Inn

Dear Guest,Thank you for your excellent rating! We're thrilled to hear that you had a wonderful experience at our hotel. Your satisfaction is our top priority, and we're delighted that we could meet your expectations.If there's anything else we can do to make your next visit even more enjoyable, please feel free to let us know. We look forward to welcoming you back for another five-star experience in the future!Warm regards,Team Holiday Inn

Dear Mr. Alan, We sincerely apologize for the inconvenience you experienced during your stay on the smoking floor. Your feedback is valuable to us, and we regret that the room's smell did not meet your expectations. We appreciate your input and will address this matter promptly to ensure a more comfortable stay for our guests in the future. If you choose to stay with us again, please let us know your preferences, and we will do our best to provide you with a room that aligns with your expectations. Thank you for bringing this to our attention

Dear Mr. Stephen, Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay. We appreciate your observations regarding the aging condition of the hotel and the construction nearby.Your comments are valuable to us, and we assure you that we are actively addressing the concerns raised to enhance the overall guest experience. We understand your disappointment with the room conditions and the associated pricing.Please note that we continuously strive to improve and provide the best possible stay for our guests. We regret that we fell short of your expectations on this occasion.If your travels bring you back to the area, we hope you might consider giving us another opportunity to provide you with a more satisfying experience.Best regards,Team Holiday Inn

Dear Guest, We sincerely apologize for the inconvenience you experienced during your recent stay at our hotel. It is disheartening to hear about the water interruption, and we understand the frustration this must have caused, especially given the time constraints.Please know that we take your feedback seriously, and we are investigating the water supply issue to prevent such incidents from happening in the future. We deeply regret that our staff, especially Krishna, did not meet the level of politeness and professionalism expected. Rest assured, we will address this with our team and provide additional training to ensure a more positive and courteous guest experience.Your feedback is crucial to our ongoing efforts to improve, and we genuinely appreciate your patience and understanding during this unfortunate situation. We would like the opportunity to make it right and invite you to contact our management directly at animesh.ghosh@holidayinndelhi.com to discuss your experience further.We value your business and hope you will consider giving us another chance to provide you with the exceptional service you deserve.Sincerely,

Dear Guest, We appreciate your feedback and are glad to hear that you had a positive experience overall. Thank you for choosing to stay with us. If there's anything specific we can improve upon to earn that extra star next time, please let us know. We look forward to welcoming you back for an even better stay in the future!

Dear Guest,Thank you for taking the time to share your experience at our lovely property. We're delighted to hear that you enjoyed the modern surroundings and found our location convenient, especially in close proximity to the airport. It's great to know that our staff exceeded your expectations, and we appreciate your kind words about the breakfast, considering it one of the best you've experienced.Your feedback is valuable to us, and we hope to have the pleasure of welcoming you back for another wonderful stay. If there's anything specific you'd like to share or if you have any preferences for your next visit, please feel free to let us know.Best regards,Team Holiday Inn

Dear Mr. Abhishek, We appreciate your feedback and are glad to hear that you had a positive experience overall. Thank you for acknowledging our efforts in providing excellent customer service and delicious food. We're always striving to improve, so please let us know if there's anything specific we can do to earn that extra star next time. We look forward to welcoming you back soon!

Dear Ms. Manisha, Thank you for sharing your feedback with us. We appreciate your comments, and we apologize for any inconvenience you experienced during your stay and departure. Your concerns are important to us, and we will certainly address them to improve our services.Regarding the issue with the key, we understand the importance of having an extra key, especially when traveling with a family. We'll review our key distribution policy to see if there's room for improvement in accommodating guests' needs.As for the situation with the driver and assistance at the airport, we apologize for any miscommunication. We will ensure that our drivers clearly communicate any additional charges for assistance with luggage to avoid any surprises for our guests. We appreciate your understanding and will use your feedback as an opportunity to enhance our services.We value your patronage and hope you'll give us another opportunity to provide you with a more seamless and enjoyable experience in the future. If there's anything specific you would like us to address or if you have further details to share, please feel free to contact our management team directly. Safe travels!

Dear Mr. Jatinder, Thank you for choosing Holiday Inn, Aerocity for your parents' stay and for sharing such a positive experience. We are delighted to hear that they had a wonderful time during their two-night stay.It's great to know that they enjoyed the breakfast buffet, and we are particularly pleased that our staff provided excellent customer service. Our team takes pride in creating memorable experiences for our guests, and your kind words are truly appreciated.If there's anything more we can do to make future stays even better for your parents or for you, please do not hesitate to let us know. We look forward to the opportunity of welcoming them back and providing another exceptional experience.Best regards,Team Holiday Inn

Dear Mr. Shamsher, We sincerely apologize for the inconvenience caused by the oversight in arranging the pick-up for your sister. We understand the importance of a smooth and well-coordinated arrival experience.Your feedback is valuable to us, and we will address this issue with our team to ensure better communication and attentiveness in the future. We appreciate your understanding and want to assure you that we are taking the necessary steps to prevent such oversights from occurring again.If there's anything else we can do to make amends or if you have any further concerns, please feel free to reach out. We appreciate your patience and hope to have the opportunity to provide you with an improved experience in the future.Best regards,Team Holiday Inn