Kylpylähotellit - Derby, Englanti

”Basic normal rooms. Room service was disaster. Recommend to avoid it. Took time and you can get better prepared food everywhere. Location and the hotel itself is beautiful. Nice walks around the hotel area.”

”Rooms are so ridiculously outdated. Broken furniture and marks everywhere. Staff not interested and barely acknowledged us it was almost like we were not good enough to stay there. Didn't ask if we wanted dinner or breakfast or even if our stay was ok on checkout. Unfriendly staff at the bar. Main areas seemed fine did not use any facilities decided against giving them any further money after the way we were treated. Beautiful from the exterior but that's about it!”

”breakfast is excellent, also staff are very well trained.”

”Booked in and couldn’t even book in for the spa as it was fully booked because of a wedding. No email sent suggesting I needed to book. I only wanted to use the sauna. Lots of other people complained about the same thing. ”

”Excellent welcome abd information from staff Free Parking Room quiet warm no noisy fans heaters Bedding clean, great choice of pillows Wide corridors quiet ”

”The building is like a maze, but the rooms were clean and comfortable. There was both heating and air conditioning as well as a window which could be opened. Breakfast on the Saturday was terrible, I was so disappointed and had to go elsewhere to eat. But the Sunday it was lovely so perhaps they were having an off day although it does make it expensive to have to pay again for breakfast. 100% recommend the breakfast on Sunday and the staff both days were really nice. I had lunch with my friend...