Aula

Arvostelut: Hotel Sarina

5 out of 5
Hotel Sarina
Plot No. 27 Banani C/A, Road No. 17, Dhaka

Arvostelut

7,6

Hyvä

Arvosana 10 - Loistava. 33 kautta 99 arvostelua" "
Arvosana 8 - Hyvä. 34 kautta 99 arvostelua" "
Arvosana 6 - OK. 17 kautta 99 arvostelua" "
Arvosana 4 - Huono. 6 kautta 99 arvostelua" "
Arvosana 2 - Hirveä. 9 kautta 99 arvostelua" "

7,8/10

Siisteys

8,0/10

Henkilökunta ja palvelu

7,6/10

Palvelut/mukavuudet

7,6/10

Majoituspaikan kunto ja tilat

7,2/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Arif

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The service level has been excellent. Well trained and professionally motivated staff. From the front office to maintenance - excellent staff without exception. Please keep up the wonderful work you are doing.
Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Arif

Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Property needs renovation for quality enhancement. Staff are well trained and helpful. Food is good
Yöpyi 2 yötä maaliskuussa 2024

8/10 Hyvä

Sungbean

Hyvää: Henkilökunta ja palvelu
Yöpyi 1 yön helmikuussa 2024

10/10 Loistava

KoHao

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 5 yötä tammikuussa 2024

2/10 Hirveä

Nick

Liikematkailija
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
good location , that is it....others, hotel is badly maintained, such as the air con has big problem, room had a wierd smell, not clean, no view at all, all the facility is so old basically not able to use such as the equipment in the gym, the swimming pool is a joke. well, the reception staff and restaurant staff are friendly and helpful, others cant speak english , pretty frustrated one last thing, this hotel is overpriced for the quality you get...i will not come again for sure.
Yöpyi 5 yötä tammikuussa 2024
Hotel Sarina vastasi 11.3.2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay at Hotel Sarina. We value your comments and would like to assure you that we are committed to addressing the issues you highlighted.We regret that the condition of the hotel did not meet your expectations, especially regarding the air conditioning, room cleanliness, and the outdated facilities. Please rest assured that we have shared your concerns with our maintenance and housekeeping teams to ensure immediate improvements.We appreciate your positive remarks about our reception and restaurant staff, and we are delighted to hear that they were friendly and helpful during your stay. We understand the importance of effective communication and are working on improving the English proficiency of our staff members.Concerning the pricing, we strive to provide a fair and competitive value for our services. However, we acknowledge your sentiments, and we will carefully review our pricing structure to ensure it aligns with the quality of experience we aim to offer.Your feedback is invaluable to us, and we genuinely hope to have the opportunity to welcome you back in the future. We are committed to making the necessary changes to enhance the overall guest experience at Hotel Sarina.

6/10 OK

Aminur

Hyvää: Henkilökunta ja palvelu
Hotel stay on January 2024
Room was average. Everyone’s service was great. Had included breakfast. Restaurant and food was great along with the service. The room condition is average. Furtnitures are old and worned up. Hotel condition is lower than average considering the area and the expectation.
Yöpyi 1 yön tammikuussa 2024
Hotel Sarina vastasi 28.1.2024
Thank you for taking the time to share your feedback with us. We appreciate your valuable input and are delighted to hear that you found our service to be great and enjoyed the restaurant and breakfast offerings.We sincerely apologize for any inconvenience you experienced with the condition of your room and the aging furniture. Please rest assured that we take your comments seriously and will address these concerns promptly to enhance the overall guest experience.At Hotel Sarina, we strive to meet and exceed our guests' expectations, and we regret that we fell short during your stay. Your feedback is invaluable to us, and we will use it to make necessary improvements.We hope to have the opportunity to welcome you back in the future, and we are committed to providing you with a more satisfying and comfortable stay

4/10 Huono

Saadi, Ken

Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
The food quality is not fresh my room includes breakfast but unfortunately I can have a good breakfast just some of fruit for sure no any vegetable Mike or something healthy
Yöpyi 4 yötä tammikuussa 2024
Hotel Sarina vastasi 28.1.2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced regarding the freshness of the food and the limited options for breakfast. We understand the importance of providing a satisfying dining experience for our guests, and we regret that we fell short of your expectations.Please rest assured that your comments have been shared with our culinary team to address the issues raised in your review. We are committed to improving our services, and your insights are invaluable in helping us enhance the overall guest experience.We would like to extend our apologies for any disappointment caused during your stay. If you plan to visit us again in the future, we would appreciate the opportunity to make it right and exceed your expectations.Thank you for bringing these matters to our attention. We hope to have the chance to welcome you back and provide you with a more enjoyable and satisfying stay.

8/10 Hyvä

Khadiza

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I was a little disappointed by one of the receptionist who didn’t greet or smile as I walked in to the reception and had a very bad attitude . Other staff were very nice and polite. Room service and housekeeping was excellent.
Yöpyi 4 yötä joulukuussa 2023
Hotel Sarina vastasi 28.1.2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by the less-than-welcoming experience you had with one of our receptionists. Providing a warm and friendly atmosphere is a top priority for us, and we regret that we fell short in this instance.We appreciate your positive comments about the other staff members, room service, and housekeeping. It's heartening to hear that they contributed to making your stay enjoyable. Please be assured that we take your concerns seriously and will address the matter with our reception team to ensure that such instances are not repeated.We value your patronage and hope to have the opportunity to welcome you back in the future, providing you with the exceptional service that our guests deserve.

10/10 Loistava

KHAIR,

Na

8/10 Hyvä

Carlos Jose

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very convenient
Is the second time I stayed and it was good as last time. People very friendly
Yöpyi 2 yötä marraskuussa 2023
Hotel Sarina vastasi 8.1.2024
We sincerely appreciate your choice to stay with us again and are thrilled to hear that your second visit was just as enjoyable as the first. Our team is committed to ensuring a pleasant and memorable experience for all our guests, and it warms our hearts to know that you found our service and hospitality to be consistent.Your kind words about the friendliness of our staff are truly appreciated. We believe that a friendly and attentive team is key to creating a welcoming atmosphere, and we're delighted to know that we've succeeded in making your stay enjoyable.We value your continued trust in us and look forward to welcoming you back for another fantastic experience. If there's anything specific you'd like us to arrange for your next visit or any feedback you'd like to share, please feel free to let us know.Once again, thank you for choosing Hotel Sarina. We're honored to have you as our valued guest.

10/10 Loistava

KANGNAM

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
2nd stay in Sarina.
It was good to stay in Sarina. I will stay again.
Yöpyi 7 yötä lokakuussa 2023

6/10 OK

Sulaiman

Less than expected
Yöpyi 2 yötä syyskuussa 2023

10/10 Loistava

MALKHAN

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä syyskuussa 2023

10/10 Loistava

Fariba

Yöpyi 22 yötä elokuussa 2023
Hotel Sarina vastasi 16.9.2023
Thanks for your review.

10/10 Loistava

M KRISHNA

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Superb service
An absolutely top-class experience. Great service by all the staff, excellent food and very comfortable rooms.
Yöpyi 1 yön elokuussa 2023
Hotel Sarina vastasi 3.9.2023
On behalf of the entire team here at Hotel Sarina, I would like to extend our heartfelt gratitude for choosing to stay with us and for taking the time to share your kind feedback.

2/10 Hirveä

Arman

Yöpyi 1 yön heinäkuussa 2023
Hotel Sarina vastasi 16.9.2023
Thanks for your feedback.

4/10 Huono

Tarkistettu asiakas

Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 1 yön heinäkuussa 2023

8/10 Hyvä

Mr. Mohammed

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä huhtikuussa 2023

10/10 Loistava

josh

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä huhtikuussa 2023

10/10 Loistava

Evan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Liked the location, staff and quietness. Breakfast was fantastic. Had many choices and omelets made how I requested. The security checks got a little annoying but I did feel safer knowing they were checking.
Yöpyi 2 yötä maaliskuussa 2023
Poroma Rahaman vastasi 5.4.2023
Dear Valued Guest, Greetings from Hotel Sarina Dhaka!Thank you so much for your wonderful review. We hope to have you soon with us again. Regards,

8/10 Hyvä

Kyu Myoung

Liikematkailija
Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 4 yötä helmikuussa 2023
Poroma Rahaman vastasi 9.3.2023
Dear Valued Guest,Greetings from Hotel Sarina Dhaka!It has been a great pleasure to have you with us. It is our aim to create and maintain a cordial and friendly atmosphere for you, recognizable as typically Hotel Sarina. We look forward to your next visit to us.Regards,

6/10 OK

Mohammad

Yöpyi 2 yötä tammikuussa 2023
Hotel Sarina vastasi 6.2.2023
It has been a great pleasure to have you with us. It is our aim to create and maintain a cordial and friendly atmosphere for you, recognizable as typically Hotel Sarina.We appreciate your compliments mentioned in your review.We look forward to your next visit to Hotel Sarina

10/10 Loistava

Ashis

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
It was nice and comfortable. Great location with many amnesties around. Cordial and helping staffs!
Yöpyi 3 yötä tammikuussa 2023
Hotel Sarina vastasi 14.1.2023
Greetings from Hotel Sarina ! We appreciate your time and effort taken for sending us your review. We were happy to have you. We look forward to your next visit to Sarina Hotel.

8/10 Hyvä

Mohitur

Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Smoking permeates the property. The fixtures could do with a upgrade/modernization
Hotel Sarina vastasi 14.1.2023
Greetings from Hotel Sarina ! We appreciate your time and effort taken for sending us your review. We were happy to have you. We look forward to your next visit to Sarina Hotel.

8/10 Hyvä

Tanvir

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Siisteys
It was a nice stay. The staff was very kind and helpful. However, there is room for cleanness and improvement.
Yöpyi 1 yön tammikuussa 2023
Hotel Sarina vastasi 14.1.2023
Greetings from Hotel Sarina ! We appreciate your time and effort taken for sending us your review. We were happy to have you. We look forward to your next visit to Sarina Hotel.

10/10 Loistava

Dinara

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Had an excellent stay. Pleasant and friendly staff, good breakfast and nice hotel.
Hotel Sarina vastasi 14.1.2023
Greetings from Hotel Sarina ! We appreciate your time and effort taken for sending us your review. We were happy to have you. We look forward to your next visit to Sarina Hotel.

10/10 Loistava

Chia Yu

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 5 yötä joulukuussa 2022
Hotel Sarina vastasi 6.2.2023
It has been a great pleasure to have you with us. It is our aim to create and maintain a cordial and friendly atmosphere for you, recognizable as typically Hotel Sarina.We appreciate your compliments mentioned in your review.We look forward to your next visit to Hotel Sarina

8/10 Hyvä

Ronny

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Personal ist freundlich und hilfsbereit. Der Zustand des Hotels ist in einem guten Zustand allerdings sind die Einrichtungen schon sehr veraltet. Ist eher ein vier Sterne Hotel oder aber kein fünf Sterne Hotel mehr. Für ein fünf Sterne Hotel hätte man die Einrichtungen im Bad zum Beispiel öfters erneuern sollen, was hier aber nicht passiert ist.
Yöpyi 2 yötä marraskuussa 2022
Hotel Sarina vastasi 4.12.2022
Greetings from Hotel Sarina ! We appreciate your time and effort taken for sending us your review. We were happy to have you. We look forward to your next visit to Sarina Hotel.

10/10 Loistava

Jitu

Yöpyi 1 yön lokakuussa 2022
Poroma Rahaman vastasi 8.2.2023
Thanks a ton for your valuable Feedback.

8/10 Hyvä

Sushil

Liikematkailija
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Hotel Sarina Dhaka
It’s value for money. Convenient location and excellent service. Rooms are fairly decent though need refurbishment now.
Yöpyi 4 yötä heinäkuussa 2022
Reservation Team vastasi 27.7.2022
Thank you so much for your stay and feedback. We will try to take our management attention regarding the refurbishment of our property. Regards, Reservation Team

6/10 OK

Ananya

Yöpyi 4 yötä kesäkuussa 2022

8/10 Hyvä

md minhaj

Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä kesäkuussa 2022

6/10 OK

XUAN

Liikematkailija
Hyvää: Siisteys ja henkilökunta ja palvelu
The hotel is a bit out of update. Service is good.
Yöpyi 10 yötä kesäkuussa 2022
Habib vastasi 15.6.2022
Thank you so much for your feedback and keeping touch with Hotel Sarina. We will try present the same to our management.

10/10 Loistava

Ron Chuwdry

Yöpyi 1 yön toukokuussa 2022

10/10 Loistava

Mehabub, Jamaica

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Enjoyed my stay.
Yöpyi 1 yön toukokuussa 2022
Varun vastasi 13.5.2022
Thank you for your feedback

8/10 Hyvä

Sukamal

Liikematkailija
Hyvää: Siisteys
Food is good but seems old property and also I had a very had time to change the data and it took several communications to just change a date
Yöpyi 10 yötä huhtikuussa 2022
Varun Goveas vastasi 17.4.2022
Thank you for your feedback

10/10 Loistava

Tanveer

Liikematkailija
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great customer service. Specious room. Reasonable price for food.
Yöpyi 8 yötä maaliskuussa 2022
Varun vastasi 5.4.2022
Thank you for your feedback

2/10 Hirveä

Angu

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Yöpyi 1 yön maaliskuussa 2022
Varun vastasi 30.3.2022
Thank you for your feedback

6/10 OK

Liis

Matkusti perheen kanssa
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä elokuussa 2021
Varun vastasi 19.8.2021
Thank you for your feedback

10/10 Loistava

Tarkistettu asiakas

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Service was satisfactory..
Yöpyi 1 yön kesäkuussa 2021
Varun vastasi 28.6.2021
Thank you for your feedback

4/10 Huono

Tarkistettu asiakas

Yöpyi 1 yön toukokuussa 2021
Varun vastasi 3.6.2021
Thank you for your feedback

6/10 OK

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Bitter Check In Experience
The stay was at most subpar as the service that I was acquainted with during my registration was horrendous. My mother and I shared a room but at the reception, we were asked to purchase an additional room. I booked a king-size bed deluxe room which states in its description that it "sleeps for 2". I was later asked to upgrade but I did not. Later we came to a consensus that if we included breakfast, we would be able to get the room at our given price. Despite the bitter check-in experience. The room and food were exquisite.
Yöpyi 1 yön maaliskuussa 2021
Varun vastasi 2.4.2021
Thank you for your feedback

6/10 OK

Tarkistettu asiakas

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Reception service need more quick. They should take care of this issues.
Yöpyi 1 yön maaliskuussa 2021
Varun vastasi 29.3.2021
Thank you for your feedback

2/10 Hirveä

Mohammad

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Their service and management was terrible.my booking was same day I suppose to stayed there.so I booked 23rd March at 8pm and I was there at 11pm for my check in .they waited me like hours and half while they couldn’t find my booking.which was very disappointing for me.I am not gonna book this hotel again.
Yöpyi 2 yötä maaliskuussa 2021
Varun vastasi 29.3.2021
Thank you for your feedback

10/10 Loistava

Tarkistettu asiakas

Yöpyi 1 yön maaliskuussa 2021
varun vastasi 2.4.2021
Thank you for your feedback

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It's was as I expected.will stay for my every visit
Yöpyi 3 yötä helmikuussa 2021
Varun vastasi 20.2.2021
Thank you for your feedback

6/10 OK

Hassan, Dhaka

Hyvää: Siisteys
Facility is fine. Staff support is OK. Room Service OK. Clearness could be improved.
Yöpyi 1 yön tammikuussa 2021
Varun vastasi 13.1.2021
Thank you for our feedback

10/10 Loistava

Imran

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2020
Varun vastasi 28.12.2020
Thank you feedack

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön marraskuussa 2020
Varun vastasi 28.11.2020
Thank you for your feedback

6/10 OK

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys ja huoneen mukavuus
Huonoa: Majoituspaikan kunto ja tilat
In need of refurbishment
The stay was reasonably cormfortable and clean. The room (especially the attached bathroom) was quite run down and old. I didnt sleep well because the bed smelt of smoke. Previous, guest any have smoked and the stench remained. My main complaint was with the check-in and check-out process. I have never spent so much time waiting for check-in to complete. Check-out took even longer. I was quite stressed by the delay as it risked me missing my flight.
Yöpyi 1 yön lokakuussa 2020
Varun vastasi 17.10.2020
Thank you!