Ulkouima-allas

Arvostelut: Fortune Park Moksha - Member ITC Hotel Group

4 out of 5
Fortune Park Moksha - Member ITC Hotel Group
Strawberry Hills, Satobari, Near Dal Lake, Dharamshala, Himachal Pradesh

Arvostelut

8,2

Erittäin hyvä

Arvosana 10 - Loistava. 32 kautta 88 arvostelua" "
Arvosana 8 - Hyvä. 38 kautta 88 arvostelua" "
Arvosana 6 - OK. 12 kautta 88 arvostelua" "
Arvosana 4 - Huono. 6 kautta 88 arvostelua" "
Arvosana 2 - Hirveä. 0 kautta 88 arvostelua" "

8,6/10

Siisteys

8,6/10

Henkilökunta ja palvelu

8,6/10

Palvelut/mukavuudet

8,0/10

Majoituspaikan kunto ja tilat

9,4/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Gaurav

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Awesome location and awesome hospitality by highly courteous staff at every point !!! Thoroughly enjoyed my 3 night stay
Yöpyi 3 yötä toukokuussa 2024
General Manager vastasi 15.5.2024
Dear Sir, Namaste !! We're blown away by your positive words! It's fantastic to hear that you had such an enjoyable 3-night stay with us and appreciated our fabulous location and top-notch hospitality. Our team always strives to provide the highest level of service, and they will be absolutely thrilled to hear your encouraging feedback. We are eager to welcome you back for another memorable experience. Your satisfaction truly makes all of our efforts worthwhile. Regards,Arun VermaGeneral Manager

4/10 Huono

karishma

Huonoa: Henkilökunta ja palvelu
Disappointment from itc group !!! No services provided !! At least not worth the money and not upto standard
Yöpyi 1 yön toukokuussa 2024
General Manager vastasi 14.5.2024
Dear Ms. karishma, Namaste !! We're deeply sorry to hear about your disappointing experience. It's definitely not the kind of impression we want to leave to any of our guests. It's apparent that we have made a number of mistakes and did not manage to deliver the level of service you deserve. We have noted your feedback with grave concern and assure you that necessary corrections will be taken in those areas identified for improvements. The satisfaction of our guests remains a priority and we're sorry we missed this opportunity to serve you better. Please allow us another chance to serve you and turn this experience into a more positive one, you certainly deserve nothing less. Regards,Arun VermaGeneral Manager

4/10 Huono

Prashant

Matkusti perheen kanssa
Huonoa: Majoituspaikan kunto ja tilat
We have booked this hotel for 2 nights for delux room but we haven't got the proper view post checking with reception they said all rooms of full of proper view. Also their toilet flush was not working properly. Have asked to repair it but problem was not solved. We have requested to change the room. Hotel staff has shown us othem room on same floor. The toilet flush problem was same in that room also. So they have shown room on newly renovated rooms on ground floor. Room was nice and specious and there is no issue in flush tank here. Another concern here there is no direct lift to reception or restaurant. The food is ok there are no verities in breakfast. Also there was some smell is coming from jungle area so we have to close the balcony glass. The hotel staff was very cooperative. Overall experience is ok but not that much good since we have paid 20k paid for 2 nights.
Yöpyi 2 yötä huhtikuussa 2024
General Manager vastasi 13.5.2024
Dear Sir, Namaste !! We appreciate your honest feedback. We regret that your experience did not meet your expectations, and the issues you faced during your stay are certainly not reflective of our service standards. We strive to provide our guests with a comfortable and enjoyable stay. It was unfortunate to hear about the problem with the views and the toilet flush. Please know that we are taking your concerns seriously and are currently addressing the issues you brought to our attention. On a brighter note, we're glad to hear that you found the newly renovated room on the ground floor to your liking. Your feedback about the absence of a direct lift to the restaurant or reception area is duly noted. We'll certainly revisit our facility planning to enhance overall guest experiences in the future. Regarding the variety in breakfast, your opinion has been conveyed to the kitchen team to increase the range of options provided. We're glad the staff was able to cooperate and assist you. We deeply value your feedback and will take every step possible to elevate your experience during your next visit. It's our top priority to ensure our guests get the most out of their investment. We hope to have another opportunity to serve you better. Regards,Arun VermaGeneral Manager

8/10 Hyvä

Poorvi

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
General Manager vastasi 18.3.2024
Dear Ms. Poorvi, Namaste !! Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Regards,Arun VermaGeneral Manager

8/10 Hyvä

Amol

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good place to stay
Yöpyi 2 yötä tammikuussa 2024
General Manager vastasi 16.1.2024
Dear Sir, Namaste !! We're delighted to hear that our establishment met your expectations and you enjoyed your stay with us. Our team is consistently dedicated to providing comfortable and hassle-free experiences for our valued guests. We want this place to feel like your home away from home. We hope to welcome you back in the near future for another satisfying experience. Your feedback is appreciated and it helps us to strive for continuous improvement. Regards,Arun VermaGeneral Manager

8/10 Hyvä

Muskan

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Good service and nice location Not in mc leodganj so traveling to the main tourist areas can be a hassle
Yöpyi 2 yötä syyskuussa 2023
General Manager vastasi 5.3.2024
Dear Ma'am, Namaste !! Thank you for taking the time to share your experience with us. We're thrilled to hear you enjoyed both our service and location. As we always strive to provide the finest hospitality for our guests, your positive words about our service are much appreciated. We understand your concerns about the distance between our hotel and the main tourist areas in McLeod Ganj. The location was chosen with the aim of providing a tranquil and serene environment away from the bustling city noise, just as much as the convenience of being within reach of the local sights. Your feedback is crucial to us. It helps us to align our services more closely with the needs and expectations of our guests. We look forward to welcoming you back and assure you of an even better experience on your next visit. Once again, thank you for your kind words and constructive feedback. We appreciate your understanding and patience as we strive to make your stay nothing less than memorable. Regards,Arun VermaGeneral Manager

10/10 Loistava

Neeraj

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything wsa ok
Anil vastasi 7.12.2022
Thanks for kind words

10/10 Loistava

Vini

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Amazing restaurant service!!! Very good staff in housekeeping and reception, helped us in every aspect! Thank you
Yöpyi 5 yötä syyskuussa 2022
Anil vastasi 1.10.2022
Thanks for your kind words kindly do visit again soon

8/10 Hyvä

Manoj

Service at the hotel was excellent. Signage for guests driving in could be more visible. A breakfast only fare option would be great. Overall a very pleasant stay
Yöpyi 4 yötä heinäkuussa 2022
Anil Chandel vastasi 1.8.2022
Thanks for kind words kindly do visit again soon.

10/10 Loistava

Sarvottam

Yöpyi 1 yön huhtikuussa 2022
Anil vastasi 7.12.2022
Noted

10/10 Loistava

Vijay

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Will strongly recommend !!
Location - excellent, just a few minutes away from Mcleodgunj. Staff- extremely courteous and eager to please. Room very comfortable and clean, superb housekeeping. Toilet - clean and toiletries replaced daily. Staff enquires daily about any housekeeping needs. Food- delightfully delicious and a very good spread. They can keep a ready reckoner for the list of tv channels in the room. Unfortunately sauna was under repair during our 4 night stay. We thoroughly enjoyed our stay and will certainly come back to this property
Yöpyi 4 yötä huhtikuussa 2022
Anil vastasi 7.12.2022
Thanks for kind words

10/10 Loistava

alexandra

Yöpyi 2 yötä huhtikuussa 2022
Anil vastasi 7.12.2022
Noted

8/10 Hyvä

Nirav

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 2 yötä tammikuussa 2022
Anil vastasi 7.12.2022
Noted

10/10 Loistava

Shalini

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nicely located hotel with scenic views. Amazing staff and great food (breakfast- and dinner- buffets on the house). It was a very relaxing vacation, the weather worked in our favor as well. Would definitely visit again!
Yöpyi 7 yötä joulukuussa 2021
Rajesh Minhas vastasi 16.1.2022
Dear Ms.Shalini, It was a pleasure having you stay with us at Fortune Park Moksha, McLeod Ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you.

10/10 Loistava

Sandeep

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Everything was excellent They made us feel VIP Food, room service , housekeeping and they provided all information
Yöpyi 2 yötä elokuussa 2021
Rajesh Minhas vastasi 1.11.2021
Dear Guest, It was a pleasure having you stay with us at Fortune park Moksha McLeod Ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Rajesh Minhas Front Office Manager

6/10 OK

Satish

Matkusti perheen kanssa
Hyvää: Siisteys
A Decent but average hotel
It was an OK hotel. Staff tried to be helpful but they could not manage the crowd in restaurant . Rooms , corridors are all very dated and cleanliness in corridors , pathways is avg.
Yöpyi 1 yön elokuussa 2021
Rajesh Minhas vastasi 1.11.2021
Dear Guest, Thank you for your valuable feedback.

8/10 Hyvä

Tarkistettu asiakas

Matkusti pienten lasten kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Wifi, swimming pool, gym were not working. Table tennis table was not in good condition. Rooms initially given to us had very small, unsittable balconies although on request the manager changed one of the rooms with one big balcony room.
Yöpyi 3 yötä kesäkuussa 2021
Rajesh Minhas vastasi 6.7.2021
Dear Mr. Garg, Namaste & Thank You for your feedback. We regret for the inconvenience caused to you during the stay with us at Fortune Park Moksha. Unfortunately we were not operational with Swimming Pool, Gym & Kids zone as per Covid protocol from 1st October 2020 till end of June 2021. The service has been resumed from 2nd July 2021 onward. Your room was shifted from a standard room to a Fortune Club Room without any extra cost, where you would have noticed the balcony size. Club rooms are 1000++ priced higher in terms of rate. Thank you for your feed back.

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2021
Rajesh Minhas vastasi 30.5.2021
Thank for your review. We look forward to welcome to back soon in near future.

8/10 Hyvä

Tarkistettu asiakas

Matkusti pienten lasten kanssa
It was a great hotel with a good view. I will like to come again later.
Yöpyi 1 yön helmikuussa 2021
Rajesh Minhas vastasi 5.2.2021
Dear Guest, It was a pleasure having you stay with us at Fortune Park Moksha, McLeod Ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Team Fortune Park Moksha

10/10 Loistava

Prateek, Chicago

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
A very good hotel and great staff. Food at the hotel is very good and breakfast is just awesome. A little more items in the menu will be appreciated.
Yöpyi 4 yötä joulukuussa 2020
Rajesh Minhas vastasi 15.12.2020
Dear Mr. Prateek, Namaste Thank You for a positive review. Feedback on menu taken.

10/10 Loistava

Gurinder

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2020
Rajesh Minhas vastasi 4.7.2021
Thank you for reviewing us. We look forward to see you soon in near future.

10/10 Loistava

Sagar, USA

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Greatest place, impeccable service. Great job ITC.
Yöpyi 2 yötä marraskuussa 2019
Rajesh Minhas vastasi 17.8.2020
Dear Guest, It was a pleasure having you stay with us at Fortune park Moksha McLeod Ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Rajesh Minhas Front Office Manager

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice view of snow-clad mountains from the viewing point.
Yöpyi 1 yön marraskuussa 2019
Rajesh Minhas vastasi 17.8.2020
Dear Guest, It was a pleasure having you stay with us at Fortune park Moksha McLeod Ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Rajesh Minhas Front Office Manager

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä lokakuussa 2019
Rajesh Minhas vastasi 17.8.2020
Dear Guest, It was a pleasure having you stay with us at Fortune park Moksha McLeod Ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Rajesh Minhas Front Office Manager

6/10 OK

Hannah

Matkusti ryhmän kanssa
Hyvää: Siisteys ja huoneen mukavuus
Huonoa: Majoituspaikan kunto ja tilat
Seen better days
Place is tired and old looking. Only one restaurant as the cafe bar in the photos is a couple of sofas in the lobby with no one ever serving. Front of house and travel staff could do with some customer service training. Manager and the waiters in the Orchid staff were very friendly and efficient. Ok for a nights stay.
Yöpyi 1 yön syyskuussa 2019
Rajesh Minhas vastasi 4.7.2021
Dear Guest, Warm greetings from all the team at Fortune Park Moksha, McLeod Ganj. On behalf of the management of Fortune Park Moksha, McLeod Ganj, I would like to thank you for staying with us. At Fortune Park Moksha, McLeod Ganj we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. It was therefore very disappointing that you experienced a number of problems during your stay as result of our shortcomings. I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and once again I regret the inconvenience caused. Personally, I wish to stress that we are very grateful for your support and for informing us of what happened and as such, I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Fortune Park Moksha, McLeod Ganj. In the meantime, once again, may I extend my sincere regret to you and once again thank you for your understanding. Thank you,

6/10 OK

Tarkistettu asiakas

Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2019
Rajesh Minhas vastasi 4.7.2021
Thank you for the review

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Really thin walls; bathrooms need refurbishment
The hotel has REALLY THIN walls... you could hear the television (the dialogue, conversation, EVERYTHING) from the room next door. Bathrooms are okay; reasonably clean. But, the place needs a total refurbishment.
Yöpyi 1 yön heinäkuussa 2019
Rajesh Minhas vastasi 4.7.2021
Dear Guest, Warm greetings from all the team at Fortune Park Moksha, McLeod Ganj. On behalf of the management of Fortune Park Moksha, McLeod Ganj, I would like to thank you for staying with us. At Fortune Park Moksha, McLeod Ganj we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. It was therefore very disappointing that you experienced a number of problems during your stay as result of our shortcomings. I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and once again I regret the inconvenience caused. Personally, I wish to stress that we are very grateful for your support and for informing us of what happened and as such, I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Fortune Park Moksha, McLeod Ganj. In the meantime, once again, may I extend my sincere regret to you and once again thank you for your understanding. Thank you,

4/10 Huono

Gurinder

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Local hotel toilets
Very poor toilets. Balcony was good. Considering toilets room price should be 1/3rd.
Yöpyi 2 yötä heinäkuussa 2019
Rajesh Minhas vastasi 4.7.2021
Dear Mr. Gurinder, Warm greetings from all the team at Fortune Park Moksha, McLeod Ganj. On behalf of the management of Fortune Park Moksha, McLeod Ganj, I would like to thank you for staying with us. At Fortune Park Moksha, McLeod Ganj we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. It was therefore very disappointing that you experienced a number of problems during your stay as result of our shortcomings. I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and once again I regret the inconvenience caused. Personally, I wish to stress that we are very grateful for your support and for informing us of what happened and as such, I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Fortune Park Moksha, McLeod Ganj. In the meantime, once again, may I extend my sincere regret to you and once again thank you for your understanding. Thank you

6/10 OK

Saurabh

Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Huonoa: Majoituspaikan kunto ja tilat
Needs Renovation - Old property
Its an old property and needs an refurbishment badly. The condition the wood work is bad. The Swimming pool water was pathetically dirty and even later I observed people were swimming in t-shirts and shorts instead of proper swimwear
Yöpyi 1 yön kesäkuussa 2019
Rajesh Minhas vastasi 4.7.2021
Dear Mr. Saurabh, Warm greetings from all the team at Fortune Park Moksha, McLeod Ganj. On behalf of the management of Fortune Park Moksha, McLeod Ganj, I would like to thank you for staying with us. At Fortune Park Moksha, McLeod Ganj we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. It was therefore very disappointing that you experienced a number of problems during your stay as result of our shortcomings. I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and once again I regret the inconvenience caused. Personally, I wish to stress that we are very grateful for your support and for informing us of what happened and as such, I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Fortune Park Moksha, McLeod Ganj. In the meantime, once again, may I extend my sincere regret to you and once again thank you for your understanding. Thank you

4/10 Huono

Rohinder

Huonoa: Huoneen mukavuus
Really worse experience ended up
Really expensive no services , too much hidden cost ls, we paid 4000/- taxfor one day only. Bill to be paid was 28000 for three nights basic room but we ended up paying 37000/-. Will never come back again....
Yöpyi 3 yötä kesäkuussa 2019
Rajesh Minhas vastasi 4.7.2021
Dear Mr. Rohinder, Warm greetings from all the team at Fortune Park Moksha, McLeod Ganj. On behalf of the management of Fortune Park Moksha, McLeod Ganj, I would like to thank you for staying with us. At Fortune Park Moksha, McLeod Ganj we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. It was therefore very disappointing that you experienced a number of problems during your stay as result of our shortcomings. I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and once again I regret the inconvenience caused. Personally, I wish to stress that we are very grateful for your support and for informing us of what happened and as such, I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Fortune Park Moksha, McLeod Ganj. In the meantime, once again, may I extend my sincere regret to you and once again thank you for your understanding. Thank you

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä kesäkuussa 2019
Rajesh Minhas vastasi 17.8.2020
Dear Guest, It was a pleasure having you stay with us at Fortune park Moksha McLeod Ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Rajesh Minhas Front Office Manager

10/10 Loistava

Vinita

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Calm and nice place
Very nice hotel very calm place away from hustle bustle of the city
Yöpyi 2 yötä kesäkuussa 2019
Rajesh Minhas vastasi 17.8.2020
Dear Guest, It was a pleasure having you stay with us at Fortune park Moksha McLeod Ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Rajesh Minhas Front Office Manager

8/10 Hyvä

Tarun

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön huhtikuussa 2019
Rajesh Minhas vastasi 17.8.2020
Dear Guest, It was a pleasure having you stay with us at Fortune park Moksha McLeod Ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Rajesh Minhas Front Office Manager

8/10 Hyvä

Becca

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Lots of amenities in a hard to reach area
The views from this hotel make it worth the trek. From what I could see of other hotels, I think it is probably the nicest in the area as well. My room was large with a wonderful balcony looking out onto a wooded hillside. In the mornings there were large monkeys on the balcony. I ate at the hotel restaurant a few times. The wait staff was excellent and the food was good, though the meals I had in town in McLeodganj and Dharamshala were better. The travel desk staff helped me get to where I wanted to go, but they were very pushy constantly trying to upsell ride packages. They also kept quoting higher prices to me than their signage listed, so keep an eye out for that. I pushed back quite a bit to get the listed prices. Had a great massage and facial at the hotel spa. Would recommend taking advantage of those services as the prices for spa treatments were amazing. The hotel is not very old, but I think the weather in the region is very rough on buildings. Some of the outside spaces were rather worn. There was staff repainting sections of the hotel during my stay. No robes, but there was a safe, ironing board and iron, climate control, TV, large bed, nice shower, hairdryer, and amazing views of the mountains and forests.
Yöpyi 2 yötä maaliskuussa 2019
Rajesh Minhas vastasi 17.8.2020
Dear Guest, It was a pleasure having you stay with us at Fortune park Moksha McLeod Ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Rajesh Minhas Front Office Manager

8/10 Hyvä

Mahesh

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä maaliskuussa 2019
Rajesh Minhas vastasi 17.8.2020
Dear Guest, It was a pleasure having you stay with us at Fortune park Moksha McLeod Ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Rajesh Minhas Front Office Manager

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2019
Rajesh Minhas vastasi 17.8.2020
Dear Guest, It was a pleasure having you stay with us at Fortune park Moksha McLeod Ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Rajesh Minhas Front Office Manager

8/10 Hyvä

Gautam

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Absolutely stellar service!
We picked Fortune Park Moksha because it was the only 4-star property in the area and surrounds. The property is perched on a mountain side with expansive views of the valley below on one side and of snow-capped peaks on the other! For a 4-star hotel, it lacked some of the luxury elements and there was some construction noise on top of our room that disturbed our baby but the one thing that surprised us was how amazing the service was! The staff would not say no to any of our requirements. Traveling with a young baby, we often needed food that would be suitable for our baby and the staff, along with the restaurant chefs were happy to oblige with whatever we wanted cooked. It was like having our own personal kitchen :-)! There was also always a follow-up phone call to make sure that the food was as per our expectations. The buffet breakfast had a wide variety of delicious choices. The South Indian was top class! The Travel Desk was always able to arrange a car for us at a short notice. We got our laundry done here too and the staff took enough care to notice a tiny pre-existing rip in one of the clothes and even offered to stitch it for us!! The spa is fairly decent as well. All in all, a great place to stay! Highly recommended!
Yöpyi 5 yötä lokakuussa 2018
Rajesh Minhas vastasi 11.12.2018
Thank You for your response. We look forward to welcome you back sometime in near future.

8/10 Hyvä

Navjot

Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great for out of country guests
My family and I looked at every option in the area and found this to be the best for out of the country guests. The staff were extremely helpful and friendly, the amenities were sufficient and we all enjoyed our stay. There were a few minor things (shower a bit grimy and old) that were expected but this is the best hotel in the area. The spa was a nice treat along with the pool. The views are also fantastic.
Yöpyi 3 yötä lokakuussa 2018
Rajesh Minhas vastasi 11.12.2018
Thank You for your response. We look forward to welcome you back sometime in near future. Kind Regards!

8/10 Hyvä

Maria

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Best hotel in area! Great service and nice yoga area.
Yöpyi 6 yötä elokuussa 2018
Rajesh Minhas vastasi 17.8.2020
Dear Guest, It was a pleasure having you stay with us at Fortune park Moksha McLeod Ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good location and service but above all a very good team of people who take care of all your needs with a smiling face. All the people working at the property deserve a five star rating.
Yöpyi 3 yötä heinäkuussa 2018
Rajesh Minhas vastasi 17.8.2020
Dear Guest, It was a pleasure having you stay with us at Fortune park Moksha McLeod Ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you

8/10 Hyvä

ANSHUL

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä toukokuussa 2018
Rajesh Minhas vastasi 17.8.2020
Dear Guest, It was a pleasure having you stay with us at Fortune park Moksha McLeod Ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great property for stay
Our experience at fortune Moksh was great. We stayed for four nights. We had rooms with balcony view was beautiful. Staff is courteous and very helpful. Food was great buffet has plenty of choice. Highly recommended property if you are staying around dharamshala.
Yöpyi 4 yötä huhtikuussa 2018
Rajesh Minhas vastasi 4.7.2021
Dear Guest, It was a pleasure having you stay with us at Fortune Park Moksha, McLeod Ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you.

6/10 OK

art, london

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice hotel. If anything, the staff over solicitous. Good bed, great shower. No bath. Downsides were the evening meals, which weren’t great quality, the terrible restaurant music (Kenny G miss hits) on the same eternal loop morning and evening and the overall lack of wall soundproofing. This meant that noise from adjacent rooms and corridor was invasive through out the night and morning. The breakfast was very good, staff super friendly, good views and all very clean.
Yöpyi 3 yötä huhtikuussa 2018
Rajesh Minhas vastasi 4.7.2021
Dear Guest, It was a pleasure having you stay with us at Fortune Park Moksha, McLeod Ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you.

10/10 Loistava

Mustafa Shoaib

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Rajesh Minhas vastasi 17.8.2020
Dear Guest, It was a pleasure having you stay with us at Fortune park Moksha McLeod Ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you

8/10 Hyvä

Dhiraj

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good hotel
Great hotel and friendly staff. Rooms are however not noise proof.
Yöpyi 1 yön helmikuussa 2018
Rajesh Minhas vastasi 17.8.2020
Dear Guest, It was a pleasure having you stay with us at Fortune park Moksha McLeod Ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you

8/10 Hyvä

Nainnoor Singh

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent stay at a wonderful location.
Amazing Stay At A Wonderful Scenic Location. Only Let Down Was The Missing Smile and a Bit Cold Reception Staff rest everything was great. Amazing Breakfast spread and Comparatively Good Restaurant Staff. Everything about the property is good my suggestion would be just only if the staff could be more warm it would be a great property. Hands down It Is The Best Property at Dharamshala But That Cannot be taken for arrogance.
Yöpyi 2 yötä maaliskuussa 2018
Rajesh Minhas vastasi 4.7.2021
Dear Mr. Singh, It was a pleasure having you stay with us at Fortune Park Moksha, McLeod Ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you.

8/10 Hyvä

Tapan, Minneapolis, MN

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Fantastic Location
High in the mountains, outside the town. The services are of high quality and the staff is very helpful. 2 night stay was very comfortable.
Yöpyi 2 yötä helmikuussa 2018
Rajesh Minhas vastasi 4.7.2021
Dear Guest, It was a pleasure having you stay with us at Fortune Park Moksha, McLeod Ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you.

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
All facilities of the hotel is good but the bed is not comfortable.
Yöpyi 1 yön helmikuussa 2018
Rajesh Minhas vastasi 4.7.2021
Dear Guest, It was a pleasure having you stay with us at Fortune Park Moksha, McLeod Ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you.

4/10 Huono

IRISMAR A

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Huoneen mukavuus
Muito barulho
Quarto barulhento, trocamos de quarto 3 vezes em dois dias, 36 horas sem internet, otimos funcionarios
Rajesh Minhas vastasi 4.7.2021
Dear Guest, Warm greetings from all the team at Fortune Park Moksha, McLeod Ganj. On behalf of the management of Fortune Park Moksha, McLeod Ganj, I would like to thank you for staying with us. At Fortune Park Moksha, McLeod Ganj we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. It was therefore very disappointing that you experienced a number of problems during your stay as result of our shortcomings. I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and once again I regret the inconvenience caused. Personally, I wish to stress that we are very grateful for your support and for informing us of what happened and as such, I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Fortune Park Moksha, McLeod Ganj. In the meantime, once again, may I extend my sincere regret to you and once again thank you for your understanding. Thank you,

8/10 Hyvä

Raj, san Fran

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice hotel out of the city near local villages
Great place to walk out side the hotel Walk or hike to near by villages
Yöpyi 4 yötä helmikuussa 2018
Rajesh Minhas vastasi 4.7.2021
Dear Guest, It was a pleasure having you stay with us at Fortune Park Moksha, McLeod Ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you.