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Arvostelut: Grand St Leger Hotel

3 out of 5
Grand St Leger Hotel
Bennetthorpe, Doncaster, England

Arvostelut

7,8

Hyvä

Arvosana 10 - Loistava. 55 kautta 167 arvostelua" "
Arvosana 8 - Hyvä. 68 kautta 167 arvostelua" "
Arvosana 6 - OK. 25 kautta 167 arvostelua" "
Arvosana 4 - Huono. 10 kautta 167 arvostelua" "
Arvosana 2 - Hirveä. 9 kautta 167 arvostelua" "

8,2/10

Siisteys

8,6/10

Henkilökunta ja palvelu

7,4/10

Palvelut/mukavuudet

7,4/10

Majoituspaikan kunto ja tilat

7,6/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
They were very friendly and customer service was overral great. Breakfast was delicious. Beds in my room were little uncomfortable but I still enjoyed my stay in Grand St. Leger hotel.

10/10 Loistava

Susan

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2022

6/10 OK

Lisa

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2022

8/10 Hyvä

Stuart

Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä marraskuussa 2021
Lucy. vastasi 23.11.2021
Many thanks on your review.

6/10 OK

Stephen

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Ok
On the arrival the staff were really pleasant and welcoming, a really quick check in. Went to the room (100) and it was warm and comfortable. The only down side was the noise from the restaurant and music below, it did go off at a respectable time tho, but then came on early for breakfast. That’s the down side so avoid room 100 and you will be fine.
Yöpyi 1 yön marraskuussa 2021
Lucy. vastasi 23.11.2021
Thanks for the review, we are so glad you enjoyed your stay and had a welcoming visit off are staff, its unfortunate about the music we are very sorry and will keep it on a lower volume at unsociable time. Hope to see you again soon.

10/10 Loistava

Michelle

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent hotel
Was a lobely big room with everything we needed thankyou
Yöpyi 1 yön lokakuussa 2021
Annie vastasi 2.11.2021
Thanks so much for your review, we really appreciate it. So glad you enjoyed your stay with us.

8/10 Hyvä

STEPHEN

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2021
Annie vastasi 28.10.2021
Many thanks for your review.

4/10 Huono

charles

Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great food, very poor accommodation
Well the greatest asset is the restaurant and the staff. Amazing food. Sadly the accommodation is very poor. Room was very tired, bath badly scratched, shower pressure ridiculously low, black hair on bath, mattress you can feel all springs, rattling sash windows, one broken sash cord on window, wallpaper peeling in multiple places, no hot water to sink, laminate damaged and lifting in multiple areas in main area. Such a shame.
Yöpyi 2 yötä lokakuussa 2021
annie vastasi 29.10.2021
Thankyou for your review.

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2021
annie vastasi 29.10.2021
Many thanks for taking the time to do this review. It is really appreciated.

4/10 Huono

Natasha

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 1 yön elokuussa 2021

8/10 Hyvä

Tarkistettu asiakas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Welcoming staff, comfy bed and excellent restaurant
Yöpyi 1 yön elokuussa 2021
Lucy vastasi 23.11.2021
Many thanks for your review.

2/10 Hirveä

Alan

Liikematkailija
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
No shower pressure No breakfast Car park not finished surface Far to expensive for room only and poor shower! £ 89.90 shocking
Yöpyi 1 yön elokuussa 2021

8/10 Hyvä

Steven

Matkusti ryhmän kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön heinäkuussa 2021
Lucy vastasi 23.11.2021
Many thanks for your review glad you enjoyed it.

6/10 OK

COLIN

Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
No breakfast !!!
Our booking included breakfast but when we went down in the morning for breakfast we were told they weren’t serving breakfast due to the COVID 19 outbreak. I am type 1 diabetic and had taken my injection of insulin in our bedroom before we went downstairs. We were not told this when we checked in and I had to dash in the car into the town centre to go somewhere for breakfast before I ended up having a hypo. Also, although our room wasn’t too bad the exterior of the hotel looked shabby and the car park was like a waste ground.
Yöpyi 1 yön elokuussa 2020
R vastasi 6.8.2020
We are sorry for the trouble this caused but all bookings we have are room only currently and for the foreseeable future. All guests had been made aware that no breakfast was to be had in the mornings and any bookings made with a breakfast claim had been adjusted before they were confirmed to not include the price of the breakfast. As for the outside of the building of this wonderful grade 2 listing of over 200 years in standing, very little to nothing can be done lest irreparable damage be done. If the car park looked to be a waste ground then I believe there would be bags upon bags of waste all over and all that was present was the stone that makes up the car park. No obstacles in the way at all.

8/10 Hyvä

Joe

Liikematkailija
Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 1 yön maaliskuussa 2020

2/10 Hirveä

Derek

Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Absolutely hole of a place, felt sorry for the people working there, to charge that amount i expect at least a tidy room
Yöpyi 3 yötä helmikuussa 2020
A vastasi 24.2.2020
We apologise for the bad stay you had with us.

8/10 Hyvä

Alan

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
very pleasant stay at a regular destination
A very pleasant stay again at this hotel. Nice character and interesting history of the place. Dinner and breakfast were both very good.
Yöpyi 1 yön helmikuussa 2020
A vastasi 6.2.2020
Thank you for staying with and we hope you will again in the future.

2/10 Hirveä

Tarkistettu asiakas

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
45 minutes wait for any service for a pre booked, pre ordered meal in the restaurant. Leaking shower. Dirty bed linen. No decaff coffee in the room.
Yöpyi 1 yön tammikuussa 2020
A vastasi 6.2.2020
We apologise for the wait you had for dinner and the other issues. Had you asked, we could have provided you with decaff coffee.

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa, Liikematkailija
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We arrived late after long journey the front door locked we rang the bell, WE WERE MET BY A LOVELY MAN WHO COULDN'T DO ENOUGH FOR US TO MAKE OUR STAY PLEASANT. Breakfast A1+. Staff very pleasant, The old building has real class. We will sty there again.
Yöpyi 1 yön tammikuussa 2020
Liam vastasi 22.1.2020
Thank you so much for your lovely review. So glad you had a good stay. We look forward to having you back.

6/10 OK

Tarkistettu asiakas

Huonoa: Siisteys
Yöpyi 1 yön joulukuussa 2019
A vastasi 6.2.2020
Thank you for staying with and we hope you will again in the future.

6/10 OK

Andrew

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2019
C vastasi 24.12.2019
Thank you for your stay with us and we hope you stay again.

4/10 Huono

Tarkistettu asiakas

Matkusti kumppanin kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Nothing really reception area and bar was nice the room was we had disgusting it smelt of smoke it got masked with spray but the room still smelt the next day im afraid to say will not be staying again
Yöpyi 1 yön joulukuussa 2019
Catherine vastasi 23.12.2019
We do apologise about the smell. As we are a none smoking hotel it should not have occurred. We could not change you to another room as we were fully booked the night of your stay. As none smokers ourselves we know how unpleasant it can be to have the smell lingering within a room that is part of a none smoking hotel. All we could do on the night is apologise and offer a free bottle of campaign and offer another apology today for the bad stay you had with us.

8/10 Hyvä

Helen

Hyvää: Siisteys ja henkilökunta ja palvelu
The room & decor was a little tired and requires updating/maintenance but we booked the room as somewhere to collapse Into at the end of a busy night- which it served its purpose. Could have been a more comfortable stay. There were no blinds in the bathroom just a net curtain which was lacking in privacy. We had a corner room so had two windows which were single glazed and letting in the noise from the outside main road and cold draft - The room had only one radiator. There were tears in the net curtain at the window- luckily the curtains blocked this out. On asking the staff if there were any shower caps available- they were very quick to tell us they weren’t a luxury hotel
Yöpyi 1 yön joulukuussa 2019
C vastasi 23.12.2019
We do apologise about the nose from outside during your stay with us. We do not have extra's within the rooms such as shower caps but we do have a few things kept downstairs should guests ask and this could have been checked for you to see if we did have any.

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys
It needs sourcing up outside. Paintwork needs updating
Yöpyi 1 yön joulukuussa 2019
C vastasi 23.12.2019
Thank you for staying with us and hope you stay again.

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Henkilökunta ja palvelu
Yöpyi 2 yötä marraskuussa 2019
C vastasi 23.12.2019
Thank you for staying with us and hope you stay again.

10/10 Loistava

Peter

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön marraskuussa 2019

2/10 Hirveä

Tarkistettu asiakas

Liikematkailija
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Loud music coming from staff area night and very early in the morning !! When arrived had to get rid of 6 blue bottles flying around the room , room was freezing and had to use a cheap stand alone heater to warm it up ! The room was dirty actually had marks on lamp and on the walls and on the bed covers plus the throw over the bed too ! Even a bug of some kind on lamp shade late at night I had to kill and got covered in loads of dust. Car park a building site rubbish everywhere ! Don’t stay here
Yöpyi 1 yön lokakuussa 2019

4/10 Huono

Julie

Matkusti ryhmän kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Very disappointed will not be returning
Really disappointed from the reviews it was obvious the property had been in a run down situ and was been done up. We had two rooms one was really small but clean and warm the second room was much larger but had no hot water or any heating. We were not given any compensation for this and the beds need replacing could feel the springs very uncomfortable. The staff were very polite and helpful and said they would pass our comments on and get someone to have a look at the heating and hot water but this was no good when we were leaving they should have ensured they were working before our stay.
Yöpyi 1 yön lokakuussa 2019

6/10 OK

S

Yöpyi 1 yön elokuussa 2019

8/10 Hyvä

Tarkistettu asiakas

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Hotel great location. Staff very friendly and pleasant. Room very tired. Bath panel stuck on with celotape. Holes in bed sheet but clean towels and room clean. So to get your head down its fine.
Yöpyi 1 yön elokuussa 2019
ann vastasi 19.8.2019
So glad you enjoyed your stay with us. I must admit we are in a fab location and are great value for money.

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys
Yöpyi 2 yötä elokuussa 2019
Annie vastasi 10.9.2019
Thanks for your review.

8/10 Hyvä

Richard

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 1 yön elokuussa 2019

10/10 Loistava

Craig

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön elokuussa 2019
Annie vastasi 5.8.2019
Thanks so much for the feedback

8/10 Hyvä

Michelle

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Traditional with comfort
Warm evening but fan provided and windows opened. Lovely bathroom and bed very comfortable
Yöpyi 1 yön heinäkuussa 2019
Annie vastasi 2.8.2019
Thanks so much for your review. So glad you enjoyed your stay with us.

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Friendly staff, good wifi, clean room, great breakfast. Massive car park, don't be put off by it looking like a derelict area. The location is right on a roundabout, so be prepared to turn quickly and for the sound of traffic through the night, depending on location of room. First time I've not had a kettle in the room, but iron and hairdryer there. Absolutely worth what I paid. Recommended.
Yöpyi 1 yön heinäkuussa 2019
Annie vastasi 29.7.2019
Thanks for this great review. We do have kettles in all of our rooms. They are on a pull out shelf within the cupboard along with tea/coffee/biscuits. Sorry you didn't find them. You are not the first. Hope we can welcome you back soon .

10/10 Loistava

Buffy

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
rafting Weekend Break
Lovely little hotel very close to Doncaster Racecourse only a 3 min walk(was attending Crafting Live event). Will definitely be returning. Food at the Crab & Moo was excellent
Yöpyi 1 yön heinäkuussa 2019
annie vastasi 17.7.2019
Thanks so much for your review. We appreciate all feedback. So glad you enjoyed your stay with us. Hope to welcome you back soon.

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Pne night in Doncaster
Great welcome and room ckean and comfortable with everthing we needed. Breakfast was well cooked and tasty. Good choice on menu. Outside of hotel does need some attention- we were slightly concerned on arrival even though i hsd looked at previous reviews. But once inside we were pleasantly surprised. Would stay again
Yöpyi 1 yön heinäkuussa 2019
Annie vastasi 13.7.2019
Many thanks for your review. We appreciate all feedback as we do try hard to look after all of our guests. Hope we can welcome you back soon.

6/10 OK

Stephen, Stockholm

Hyvää: Siisteys ja henkilökunta ja palvelu
A bit noisy near a major roundabout. Little bit ”tired” but very freindly and helpful staff. Perfect for the racecourse and lots of parking
Yöpyi 2 yötä heinäkuussa 2019
annie vastasi 9.7.2019
Thanks for your review. We really appreciate the feed back.

4/10 Huono

Tarkistettu asiakas

Huonoa: Huoneen mukavuus
Night away
Really noisy floor when walking, when using the bath we had a knock at the door because the room below was leaking despite the bath not even being half full, bed was rock hard and not pleasent at all and was kept awake until 4am people next door having rather loud sex and then coming in and out the room afterwardsbanging doors, wasn’t pleasent!! Restaurant is fabulous that’s the best part of this hotel
Yöpyi 1 yön kesäkuussa 2019
Annie vastasi 2.7.2019
Thanks for your review. Sorry the floors creak but the building was built in 1810 and is grade II listed so all the floorboards creak. Sorry you found the bed hard. Some people like hard some soft. Sorry other guests kept you awake having loud sex. We have no control over that.

8/10 Hyvä

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Stayed here previously. Good location and easy for parking. Helpful and friendly courteous staff. Wonderful breakfast as well. WiFi was not good at all with regular interruptions. Otherwise all good.
Yöpyi 1 yön kesäkuussa 2019
Annie vastasi 21.6.2019
Thanks for your review. I am sorry you had trouble with the Wifi. We are hoping to have it sorted very soon. Hope to welcome you back soon.

6/10 OK

Tom, Halifax

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Business trip in hot room
The hotel was nice enough. However no air conditioning. Fan was too noisy to sleep. Room was fine. The frying of the chicken Kiev was not nice. Never had fried chicken Kiev before. Far too greasy. It’s an oven dish!
Yöpyi 1 yön toukokuussa 2019
Annie vastasi 6.6.2019
Thanks for your review . However i am confused as we do not have Chicken Kiev on our menu?? and we never have had .

10/10 Loistava

Tarkistettu asiakas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Superb customer service in all departments! Fantastic breakfast every morning. A pleasure to stay there again!!!
Yöpyi 6 yötä toukokuussa 2019
Annie vastasi 28.5.2019
Thanks so much for taking the time to give us a review. We appreciate all feedback as we do try hard to look after all of our guests.Glad you enjoyed the breakfasts. I will pass on your comments to the chef. Thanks again.

10/10 Loistava

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
All good! Thanks for the service, very happy with my stay
Yöpyi 1 yön toukokuussa 2019
Annie vastasi 22.5.2019
Many thanks for your review. So glad you enjoyed your stay with us.

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good Location
Ideal location for Racecourse, no parking problems, rooms were clean and well heated, comfy bed, breakfast had a good choice and was well cooked, pleasant staff, no complaints
Yöpyi 1 yön toukokuussa 2019
annie vastasi 13.5.2019
Thanks for your review. We appreciate all feedback.

8/10 Hyvä

PIETRO

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
I SHALL REBOOK THIS HOTEL
GOOD VALUE FOR MONEY. EXCELLENT RESTAURANT WITH GIGANTIC PORTIONS.
Yöpyi 2 yötä huhtikuussa 2019
Front Desk Reception vastasi 30.4.2019
Thank you for taking your time to leave us feedback. We are glad you enjoyed your stay and look forward to welcoming you again in the near future!

10/10 Loistava

Tarkistettu asiakas

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Ann's customer service was the best. She is friendly, attentive, kind and caring. The double room that we stayed in was comfortable and the room was furnished nicely with a large bathroom that hosted a jacuzzi bath. I would definitely stay there again.
Yöpyi 2 yötä huhtikuussa 2019
Annie vastasi 25.4.2019
Thank you for such a great review. So glad you enjoyed your stay with us. We appreciate all feedback as we do try hard to look after all of our guests. Hope if you are staying in Doncaster again we can welcome you back.

10/10 Loistava

Janet

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Comfortable and friendly
I stay here on a regular basis and I am always very well looked after by all the staff. It is a friendly and comfortable place to stay. The rooms are spacious and clean.
Yöpyi 5 yötä maaliskuussa 2019
Annie vastasi 2.4.2019
Thankyou for your review. So glad you enjoy staying with us. I will pass on your kind words to all the staff.

10/10 Loistava

Nick

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Small, friendly hotel
Nice comfortable room, really friendly & helpful staff. 10 minutes walk to the Dome & about 15 minutes walk into town. Would stay here again next time we visit Doncaster.
Yöpyi 1 yön maaliskuussa 2019
Annie vastasi 11.3.2019
Thanks so much for this great review. We do try hard to look after all of our guests so it makes it all worthwhile when we get lovely reviews like this. We hope to welcome you back very soon.

8/10 Hyvä

Tarkistettu asiakas

Yöpyi 2 yötä helmikuussa 2019
Annie vastasi 2.4.2019
Thanks for taking the time to give us a review.

8/10 Hyvä

Tarkistettu asiakas

Liikematkailija
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location close to all major roads. Quiet hotel with friendly helpful staff courteous and professional. Maybe requires some updating of decor otherwise all good.
Yöpyi 2 yötä helmikuussa 2019
annie vastasi 1.3.2019
Thanks for your review. We appreciate all feedback as we try hard to look after all of our guests.