Dear Veronika, Warm greetings from Blue Kotor Bay team. Thank you for sharing your experiences. This counts as valuable information for us when evaluating our hotel and services as we strive to maintain the highest standards in the industry. We never like to hear that one of our guests have been disappointed during a visit to our hotel, please accept our sincerest apologies for the areas which did not live up to expectations. We have reviewed the comments mentioned in the communication to resolve all quality issues experienced. We are a 5-star rated resort, and you should have experienced just that. We have addressed this with our operations team and please allow me to assure you that your most recent experience is not the standard of our resort. It would be an honor to host your holiday once again. We hope that you will provide us with the opportunity to show you firsthand the improvements that you helped us to achieve and at the same time you will experience that will go above and beyond all expectations. Kind regards, Guest Experience Team

Dear Scott,First and foremost, thank you for taking the time to share your detailed feedback with us. We're delighted to hear that you enjoyed the service and the scenery our hotel offers.We truly apologize for the imperfections you noticed during your stay, especially in regards to the suite finishing and the pool areas. Maintaining our hotel's quality and ensuring guest satisfaction is of utmost importance to us, and it appears we fell short in some areas during your visit. Your honest comments serve as an invaluable tool for improvement, and we will certainly address the issues you've highlighted.Please rest assured that we take all feedback seriously and will be working diligently to ensure that these concerns are rectified. Our aim is to create a perfect experience for our guests, and we deeply regret any inconvenience you faced.If you choose to visit us again, we would be grateful for the opportunity to showcase the improvements made as a result of your feedback.Thank you for choosing to stay with us. We hope to welcome you back in the future and provide you with an even better experience.Warm regards,Hyatt Regency Kotor Bay Resort team

Dear Adam,Thank you for sharing your positive experience during your recent stay with us. We are elated to hear that you appreciated our pristine rooms and the stunning views of Kotor Bay. It's always a joy to know when guests make the most of our amenities, such as the swim-up bar at the pool.Your feedback on the dining options and pricing is duly noted and will be taken into consideration as we continually assess and refine our offerings. Our main goal is to ensure that all aspects of our service provide value and enrich the stay of our guests.We're thrilled that you'd consider staying with us again. Please know that you're always welcome here, and we look forward to serving you in the future.Warm wishes,Hyatt Regency Kotor Bay Resort team

Dear Celeste,Thank you so much for taking the time to share your wonderful experience at Hyatt Regency Kotor Bay Resort. We're absolutely delighted to hear that you had a truly luxurious stay and that you loved our range of fabulous dining options, as well as our pool and beach amenities.It's heartwarming to know that we met your expectations and contributed to making your visit memorable. Your kind words serve as valuable affirmation of our efforts to provide an exceptional experience, and we couldn’t be more grateful for your five-star review.Once again, thank you for choosing Hyatt Regency Kotor Bay Resort as your destination. We look forward to welcoming you back soon for another splendid escape in the heart of Kotor Bay.Best regards,Hyatt Regency Kotor Bay Resort team

Dear Suchita,Thank you kindly for your generous rating. It makes us very happy knowing we met your expectations. We hope to get a chance to host you again. Sincerely,Hyatt Regency Kotor Bay Resort

Dear Thank you immensely for taking the time to share such a detailed 5-star review of your recent stay at Hyatt Regency Kotor Bay Resort. We're delighted to hear that you found your room to be spacious and comfortable, and that you enjoyed the cleanliness, amenities, and dining options that our resort has to offer.Your compliments regarding our gym, wellness area, and outdoor swimming pool are especially encouraging, as these are some of the features we are particularly proud of. It's also wonderful to know that our breakfast met your expectations, and that our staff's friendliness added to the overall quality of your stay.We do apologize for the lack of staff upon your arrival and for any inconvenience this may have caused. We're pleased to know the situation was somewhat remedied with complimentary glasses of prosecco and valet service. Additionally, we regret that we were unable to provide the requested eye masks and will ensure that we review our amenities for future guest satisfaction.Thank you for choosing to stay with us, and for letting us know how pleasant your experience was. We aim to deliver an even more seamless experience on your next visit.Warmest regards,Hyatt Regency Kotor Bay Resort team

Dear Khalifah,Thank you very much for sharing your experience with the rest of the world. It makes us really happy to acknowledge you had an amazing stay at our property.We hope to get a chance to host you again in future.Hyatt Regency Kotor Bay Resort team

Dear Norah,Thank you so much for taking the time to share your review of your recent stay at Hyatt Regency Kotor Bay Resort. We're thrilled to hear that you enjoyed the beauty of our property, the comfort of our beds, and the excellence of our breakfast and Lighthouse restaurants.Your kind words about our quick response to issues, as well as our on-site spa and medical center, are very much appreciated. These positive comments serve as a wonderful affirmation of the level of service and the experience we strive to provide for our guests.We also value your constructive feedback and apologize for any small issues you encountered. Rest assured, we take all comments to heart in order to continually improve our services and facilities.Thank you for choosing to stay with us. We're delighted that you've had a lovely experience, and we look forward to welcoming you back for an even more exceptional stay in the future.Warmest regards,Hyatt Regency Kotor Bay Resort team

Dear Dejan,Thank you so much for 5 star review. It makes us really proud to know we met your expectations.Looking forward to hosting you again.Hyatt Regency Kotor Bay Resort team

Dear Margarita,Thank you very much for this 5 star rating. We are very happy to acknowledge you had a memorable stay with us.We are looking forward to hosting you again.Hyatt Regency Kotor Bay Resort team

Dear Ebubechukwu,Thank you very much for your feedback. It is very satisfying to know you enjoyed our property and surroundings. We truly hope to have a chance to host you once again in future.Kindly,Hyatt Regency Kotor Bay Resort team

Dear Quang,Thank you very much for your generous rating.Kindly,Hyatt Regency Kotor Bay Resort team

Dear Adjoa,Thank you very much for this 5 star rating.It makes us proud to know you had a great stay with us.Kindly,Hyatt Regency Kotor Bay Resort team

Dear Daniel,Thank you very much for this 5 star rating. It makes us really happy to know you had a memorable stay with us.Looking forward to welcoming you again at our property. Hyatt Regency Kotor Bay Resort team

Dear Fatin,Thank you very much for giving us 5 star rating. We are very proud to know we met your expectations.We are looking forward to welcoming you again soon.Hyatt Regency Kotor Bay Resort team