Executive-sviitti, 1 makuuhuone | Näkymä kaupungille

Arvostelut: Sheraton Grand Hotel, Dubai

5 out of 5
Sheraton Grand Hotel, Dubai
3 Sheikh Zayed Road, Dubai

Arvostelut

9,0

Upea

Arvosana 10 - Loistava. 644 kautta 1003 arvostelua" "
Arvosana 8 - Hyvä. 265 kautta 1003 arvostelua" "
Arvosana 6 - OK. 45 kautta 1003 arvostelua" "
Arvosana 4 - Huono. 26 kautta 1003 arvostelua" "
Arvosana 2 - Hirveä. 23 kautta 1003 arvostelua" "

9,2/10

Siisteys

9,2/10

Henkilökunta ja palvelu

9,0/10

Palvelut/mukavuudet

9,0/10

Majoituspaikan kunto ja tilat

9,0/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä marraskuussa 2019
General Manager vastasi 16.12.2019
Dear valued guest, Thank you for giving us a perfect rating. We look forward to your next visit! Kind regards, General Manager Sheraton Grand Hotel, Dubai

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff is very welcoming and always ready to help. Great location
Yöpyi 6 yötä marraskuussa 2019
General Manager vastasi 28.11.2019
Dear valued guest, Thank you for giving us a perfect rating. It is amazing to know you had such a great experience and you appreciated our location and service provided by our associates. We look forward to your next visit. Kind regards, General Manager Sheraton Grand Hotel, Dubai

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 9 yötä kesäkuussa 2019
General Manager vastasi 3.7.2019
Dear valued guest, Thank you for giving us a perfect rating. We look forward to welcoming you back again soon! Kind regards, General Manager Sheraton Grand Hotel, Dubai

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very good hotel. Convenient location, excellent breakfast, quiet comfortable room, excellent professional staff.
Yöpyi 6 yötä huhtikuussa 2019
General Manager vastasi 6.5.2019
Dear valued guest, Thank you for giving us a perfect rating. We are delighted to know you had a wonderful experience at the hotel. We look forward to welcoming you back again soon for an even better experience. Kind regards, General Manager Sheraton Grand Hotel, Dubai

10/10 Loistava

Tarkistettu asiakas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Henkilökunta todella ystävällisiä! Ruoka todella hyvää.
Yöpyi 6 yötä helmikuussa 2019
General Manager vastasi 21.2.2019
Hyvä arvostettu vieras, Kiitos, että olet ottanut aikaa antaa meille täydellisen luokituksen ja mainitsemalla hienoja asioita hotellista. Toivomme toivottaa sinut tervetulleeksi takaisin pian toinen hämmästyttävä kokemus! Ystävällisin terveisin General Manager Sheraton Grand Hotel, Dubai

10/10 Loistava

Tarkistettu asiakas

Yöpyi 6 yötä helmikuussa 2019
General Manager vastasi 4.4.2019
Dear valued guest, Thank you for giving us a perfect rating. We look forward to welcoming you back again for another grand experience! Kind regards, General Manager Sheraton Grand Hotel, Dubai

10/10 Loistava

Sanna

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Henkilökunta ystävällistä, siisti hotelli. Aamupala loistava.
Yöpyi 7 yötä joulukuussa 2018
General Manager vastasi 9.1.2019
Hyvä Sana, Kiitos, että olette aikaa kirjoittaa meille arvostelu. Olemme iloisia, että sinulla oli yleinen suuri kokemus ja arvostat varattujen huoneiden puhtautta, aamiaiselämyksiä ja yhteistyökumppaneidemme tarjoamaa palvelua. Odotamme innolla sinut takaisin. Ystävällisin terveisin, Pääjohtaja Sheraton Grand Hotel, Dubai

4/10 Huono

Sergey, Baie Lazare

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 7 yötä toukokuussa 2024
Olha Melnyk vastasi 22.5.2024
Dear Sergey,Thank you for posting your review.It was a pleasure to have you as our guest at Sheraton Grand Hotel Dubai and we are happy to know that you very much enjoyed your stay.Your kind feedback is very much appreciated and we look forward to welcoming you back again soon.Kind Regards,

10/10 Loistava

Kelechi

Matkusti ryhmän kanssa, Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff were exceptional
Yöpyi 8 yötä huhtikuussa 2024
Olha Melnyk vastasi 2.5.2024
Dear Kelechi, Thank you for posting your review. It is such a pleasure to know that your stay with us was enjoyable and you especially highlighted our team members. Thank you once again and we look forward to welcoming you back in the near future. Kind Regards,

6/10 OK

HOSAM

Matkusti perheen kanssa
Huonoa: Majoituspaikan kunto ja tilat
Perfect location , nothing special , no welcoming, nothing !!!!old hotel , busy !!
Yöpyi 3 yötä huhtikuussa 2024
Olha Melnyk vastasi 27.4.2024
Dear HOSAM,Thank you for taking the time to review your recent experience with us. It saddens us to know that your stay did not fully met your expectations. We wish we would have had an opportunity to address your concerns while being at the property, and our team members would do their best to turn your experience around. Nevertheless, we appreciate you sharing your feedback and hope to have another opportunity to welcome you back in the near future. Kind Regards,

10/10 Loistava

John, Parker

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property is beautiful, the rooms are well designed for comfort and convenience. There is a nice exercise facility and a beautiful pool on the top level. I was very impressed by the positive attitude of the staff that cleaned my room (Sange and Narendra), the wait staff in the hotel dining room (Gagan, Sweety, Abbasi, Dipesh and Hunny), and Don the pool manager.
Yöpyi 2 yötä huhtikuussa 2024
Olha Melnyk vastasi 14.4.2024
Dear John, Thank you for taking the time to review your experience with us. We are thrilled to read your positive comments about our facilities and our team members. We will definitely share your feedback with the team and it will serve as encouragement to deliver even better services. Thank you once again and we look forward to welcoming you back in the near future. Kind Regards,

10/10 Loistava

Whatkekeyi

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Safe hotel to stay at very luxury. Very quiet. Transportation it’s right on their door train or tax. They have restaurant inside and bar, jacuzzi and so on very awesome place to stay at if you’re in Dubai I recommend it.
Yöpyi 3 yötä helmikuussa 2024
Olha Melnyk vastasi 8.4.2024
Dear Whatkekeyi,Thank you for posting your review.We'd like to thank you for this amazing feedback and review after your recent stay at Sheraton Grand Hotel Dubai.We're glad to hear that we exceeded your expectations and very thrilled to hear you enjoyed every moment of your stay with us. Your highlight on our hotel facilities is truly appreciated and please know that your great feedback will be shared with our team.Thank you once again for sharing your experience with us, and we hope to serve you again in the future.Kind Regards,

8/10 Hyvä

Hilina

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Beautiful hotel. Great staff. Great room. However, the toilet in the half bathroom constantly runs after you flush unless you press the flush a certain way or press it a few times to stop the water running. The shower door does not close properly which caused our bathroom floor to constantly be wet and slippery after a shower and we we’re constantly having to put multiple towels on the floor to soak up all the water. The maintenance man came to fix these but nothing was actually fixed.
Yöpyi 6 yötä maaliskuussa 2024
Olha Melnyk vastasi 4.4.2024
Dear Hilina,Thank you for taking the time to review your recent experience with us. It is a pleasure to know that overall, you have enjoyed your stay. We very much appreciate your recognition on the service as well as the overall hotel facilities and it was a pleasure to have you as our guest.Please be assured that your constructive comments are taken on board positively and we sincerely do apologize for any inconveniences caused.Thank you once again for taking the time to provide us with feedback of your recent stay and we sincerely do hope that we would have the opportunity of welcoming you back again as our guest.Kind Regards,

6/10 OK

Jagtar

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Had to request to adjust bill several time. Price quoted on arrival was different then they added $1100 AED for extra owrson even though that was already add
Yöpyi 6 yötä maaliskuussa 2024
Olha Melnyk vastasi 4.4.2024
Dear Jagtar,Thank you for taking the time to review your recent stay at the Sheraton Grand Hotel Dubai and it saddens us to know that your experience was not up to your expectations. Kindly accept our apologies for any inconveniences caused to you with the payment. Rest assured, your comments have been shared with concerned department since we always aim to improve our services.Thank you once again and we sincerely hope to have another opportunity to welcome you back in the near future.Kind Regards,

8/10 Hyvä

Dainius

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Helpful and friendly staff, especially at the pool bar.
Yöpyi 6 yötä maaliskuussa 2024
Olha Melnyk vastasi 1.4.2024
Dear Dainius, Thank you for posting your review. We are pleased to know that you found our team members helpful and friendly. Thank you once again and we look forward to welcoming you back. Kind Regards,

10/10 Loistava

RICARDO

Yöpyi 2 yötä maaliskuussa 2024
Olha Melnyk vastasi 27.4.2024
Dear RICARDO, Thank you for your rating. We are delighted to know your stay with us met all your expectations. We appreciate you sharing your feedback and looking forward to welcome you back in the near future. Kind Regards,

8/10 Hyvä

Maria Elena

Yöpyi 4 yötä maaliskuussa 2024
Olha Melnyk vastasi 27.4.2024
Dear Maria Elena, Thank you for your rating. We are happy to know your stay with us met all your expectations. We appreciate you sharing your feedback and looking forward to welcome you back in the near future. Kind Regards,

10/10 Loistava

John

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Friendly and helpful staff. Very well run property. I enjoyed the dining facilities, workout room, and pool. Highly recommend.
Yöpyi 4 yötä maaliskuussa 2024
Olha Melnyk vastasi 29.3.2024
Dear John,Thank you for taking the time to review your recent experience with us. We are delighted to know that our facilities fully met your expectations and our team members ensured a pleasant stay for you. Thank you once again and we look forward to welcoming you back in the future. Kind Regards,

10/10 Loistava

Marianne

Hyvää: Palvelut/mukavuudet
Immaculate hotel. Really every corner of the room was clean and I have OCD. Very comfortable stay and wonderful staff.
Yöpyi 1 yön maaliskuussa 2024
Olha Melnyk vastasi 26.3.2024
Dear Marianne,Thank you for posting your review.It was a pleasure to have you as our guest at Sheraton Grand Hotel Dubai and we are happy to read from your comments that you very much enjoyed your stay.Your kind feedback is very much appreciated and we look forward to welcoming you back again soon.Kind Regards,

10/10 Loistava

Mohammed

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It looks very nice and clean
Yöpyi 4 yötä helmikuussa 2024
Olha Melnyk vastasi 21.3.2024
Dear Mohammed, Thank you for taking the time to review your recent experience.We are delighted to read your comments and to know that stay with us was up to your expectations. We look forward to welcoming you back in the near future. Kind Regards,

8/10 Hyvä

Yee Man

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
If the water they provided is mineral water but not filter water would be better
Yöpyi 4 yötä maaliskuussa 2024
Olha Melnyk vastasi 15.3.2024
Dear Yee Man,Thank you for taking the time to review your recent experience with us. It saddens us to know that water which we offer did not meet your expectations. Rest assured, we have shared your feedback with concerned departure as we are constantly working on enhancements of our services.Thank you once again and we look forward to welcoming you back in the near future.Kind Regards,

10/10 Loistava

Hazel Anne

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
One of the best places
Yöpyi 7 yötä maaliskuussa 2024
Olha Melnyk vastasi 15.3.2024
Dear Hazel Anne,Thank you for your rating. Happy to know that you had an enjoyable stay and we look forward to welcoming you again in the near future.Kind Regards,

6/10 OK

Marco

Matkusti ryhmän kanssa, Matkusti perheen kanssa, Liikematkailija
Hyvää: Majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
The people at the reception was apparently kind but gave confusing information and did not answer properly to our questions and did not check if we have understood. Tea at the entrance was the best surprise but, for the price, you can find better around
Yöpyi 4 yötä helmikuussa 2024
Olha Melnyk vastasi 5.3.2024
Dear Marco, Thank you for taking the time to review your recent experience with us. It saddens to know that some moments of your stay did not meet your expectations. Please accept our apologies for any inconveniences caused. Rest assured, we have shared your feedback with concerned departments as we are constantly working on improvement of our services. Thank you once again and we hope to have another opportunity to welcome you back in the future. Kind Regards,

10/10 Loistava

Zine el abidine

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
All Oki
Yöpyi 2 yötä helmikuussa 2024
Olha Melnyk vastasi 3.3.2024
Dear Zine el abidine, Thank you for taking the time to review your recent experience with us. We are pleased to know that your stay was up to your expectations and we look forward to have another opportunity to welcome you back in the near future. Kind Regards,

10/10 Loistava

Benoit

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Très bon hotel
Yöpyi 6 yötä helmikuussa 2024
Olha Melnyk vastasi 29.2.2024
Dear Benoit, Thank you for your review. We are happy to read that you have enjoyed your stay with us.Thank you once again and we look forward to welcoming you back in the future. Kind Regards,

2/10 Hirveä

EBRAHIM

Yöpyi 3 yötä helmikuussa 2024
Olha Melnyk vastasi 27.2.2024
Dear EBRAHIM,Thank you for taking the time to review your recent experience with us.It saddens us to know that your stay was not up to your expectations and we would like to apologize for any inconveniences caused.As we strive to deliver a flawless guest experience, your feedback is a great help to continue to improve our hotel operations.Kind Regards,

10/10 Loistava

kevin

Yöpyi 3 yötä helmikuussa 2024
Olha Melnyk vastasi 21.3.2024
Dear kevin,Thank you for your rating. Happy to know that you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind Regards,

10/10 Loistava

Suhaa

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä helmikuussa 2024
Olha Melnyk vastasi 18.2.2024
Dear Suhaa,Thank you for taking the time to review your recent experience with us. We are delighted to know that you enjoyed your stay and we look forward to welcoming you back in the near future.Kind Regards,

10/10 Loistava

Mehdi

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Amazing hotel
The hotel was amazing, thanks to the staff particularly Joel for the effort and support
Yöpyi 2 yötä helmikuussa 2024
Olha Melnyk vastasi 18.2.2024
Dear Mehdi,Thank you for posting your review. It is always a pleasure for the team to read such encouraging comments. Happy to read that Joel and rest of the team made your stay enjoyable.Thank you once again and we look forward to welcoming you back again in the not too distant future.Kind Regards,

8/10 Hyvä

Ali

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Central. Clean
Yöpyi 1 yön helmikuussa 2024
Olha Melnyk vastasi 11.2.2024
Dear Ali,Thank you for posting your review.We are happy to hear that you enjoyed your stay with us and will be looking forward to seeing you again.Kind Regards,

8/10 Hyvä

LIYTH

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä joulukuussa 2023
Olha Melnyk vastasi 6.2.2024
Dear LIYTH,Thank you for posting your review.It was a pleasure to have you as our guest at Sheraton Grand Hotel Dubai and we are happy to read from your comments that you very much enjoyed your stay.Your kind feedback is very much appreciated and we look forward to welcoming you back again soon.Kind Regards,

10/10 Loistava

Rolf

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
top hotel - gute Lage für Messebesuche (zu Fuss ca 10min zum Messegelände). Reichhaltiges Frühstückbuffet.
Yöpyi 4 yötä tammikuussa 2024
Olha Melnyk vastasi 5.2.2024
Dear Rolf, Thank you for posting your review. We are delighted to know that you have enjoyed your stay with us and will be definitely sharing your comments with the team. Thank you once again and we look forward to welcoming you back in the near future. Best Regards,

10/10 Loistava

Michael James

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A few mins walk from a metro, great facilities, lovely breakfast, really enjoyed the rooftop jacuzzi and the spa area was amazing. The staff were lovely but as i was there for a weeks it became a little repetitive that someone would ask for a google review personally naming them, when that was the first they spoke to me. Happy to give to reviews when someone deserves this, just not because that was the first encounter we had e.g they did not help with anything but just came up to me to ask for a review etc.
Yöpyi 7 yötä tammikuussa 2024
Olha Melnyk vastasi 6.2.2024
Dear Michael James,Thank you for posting your review.It was a pleasure to have you as our guest at Sheraton Grand Hotel Dubai and we are happy to read from your comments that you very much enjoyed your stay.Your kind feedback is very much appreciated and we look forward to welcoming you back again soon.Kind Regards,

10/10 Loistava

Hussain

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
clean,uodated
Yöpyi 5 yötä joulukuussa 2023
Olha Melnyk vastasi 30.1.2024
Dear Hussain,Thank you for posting your review. Happy to read that your stay was comfortable and enjoyable. Thank you once again and we look forward to welcoming you back in the near future. Best Regards,

10/10 Loistava

Elhadji

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2024
Olha Melnyk vastasi 30.1.2024
Dear Elhadji, Thank you for taking the time to review your recent stay. We are delighted to see your rating and happy to know you had a great experience. Thank you once again and we look forward to welcoming you back soon. Best Regards,

10/10 Loistava

Fenella

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Service was great and location was very convenient!
Yöpyi 4 yötä tammikuussa 2024
Olha Melnyk vastasi 25.1.2024
Dear Fenella,Thank you for posting your review. It is such a pleasure to know that our services and location met your expectations. Thank you once again and we look forward to welcoming you back in the near future. Best Regards,

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Olha Melnyk vastasi 24.1.2024
Dear Guest,Thank you for taking the time to rate your recent experience with us.We are thrilled to know that you enjoyed your stay and we look forward to welcoming you back in the near future.Best Regards,

10/10 Loistava

Tamara

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great stay
I met up for a friends’ weekend. The room was lovely and the club was good. Pool area was beautiful. Staff were friendly and helpful. Had a massage on the last day with Rahma-great experience. I would definitely stay again.
Yöpyi 3 yötä tammikuussa 2024
Olha Melnyk vastasi 21.1.2024
Dear Tamara, Thank you for posting your review. We are thrilled to read that you had such a great experience while staying with us. We will share your comments with the entire team as it will serve as encouragement to serve you even better. Thank you once again and we look forward to welcoming you back in the near future. Best Regards,

10/10 Loistava

Gloria

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very nice hotel , good food and service . Staff are super nice
Yöpyi 5 yötä joulukuussa 2023
Olha Melnyk vastasi 10.1.2024
Dear Gloria,Thank you for posting your review.We are delighted to know that you had an enjoyable stay and especially highlighted our staff service.We appreciate you sharing your feedback and look forward to welcoming you back in the near future.Best Regards,

10/10 Loistava

VENKATESH GOUTHAM

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
well located ,only One Drawback is it gets too crowded at the Main Entrance parking Porch ,difficult at times to get in to the Hotel
Yöpyi 3 yötä joulukuussa 2023
Olha Melnyk vastasi 8.1.2024
Dear VENKATESH GOUTHAM,Thank you for posting your review.It was a pleasure to have you as our guest at Sheraton Grand Hotel Dubai and we are happy to read from your comments that you very much enjoyed your stay.Your kind feedback is very much appreciated and we look forward to welcoming you back again soon.Kind Regards,

10/10 Loistava

TAD

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We stayed at the Sheraton Grand Hotel for a week in April, during which time we were shown the utmost kindness and respect by every staff member we came across. The check-in process was simple; our hotel room was neat, modern, with decent views of the city and also proved to be soundproof (apparently there are 3 nightclubs on the premises?). The Sheraton Grand is central to most attractions, which was important to us as we wanted to be close to the airport, Dubai mall, the Museum of the Future and a metro station. Concierge was always helpful in assisting us with directions and best route options to our planned activities. Additionally, we used Uber for most of our trips and it was very convenient. For those times we were too lazy to leave the hotel, the 24-hr room service came in clutch. While looking for some snacks, we stumbled upon a grocery store across from the hotel’s side entrance that sells freshly baked pastries like pain au chocolat, pain au chocolate and also…..pain au chocolat. Special thanks to all the staff, and especially Koushima — who ensured our stay was comfortable and gave us a reason to return to the same hotel whenever in Dubai.
Olha Melnyk vastasi 8.1.2024
Dear TAD,Thank you for taking the time to review your recent experience with us.We are delighted to hear that you found the hotel comfortable and the service excellent. We at Sheraton Grand Hotel Dubai strive to provide all our guests with the highest standards of service at all times and we are proud to hear that the team ensured a pleasant stay for you. Once again thank you very much for taking the time to share your experience and we look forward to welcoming you back.Kind Regards,

10/10 Loistava

DINESH

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Always enjoying at Sheraton grand Dubai
Very friendly staff. Always there to assist/ serve you.
Yöpyi 4 yötä joulukuussa 2023
Olha Melnyk vastasi 29.12.2023
Dear Dinesh,Thank you for taking the time to review your recent experience with. We are delighted to read your comments about friendliness of our associates and willingness to assist. Thank you once again and we look forward to welcoming you back in the near future. Kind Regards,

10/10 Loistava

Russell

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä joulukuussa 2023
Olha Melnyk vastasi 17.12.2023
Dear Russell,Thank you for your rating and we are delighted to know that you had a pleasant experience with us.Thank you once again and we look forward to welcoming you back in the near future.Best Regards,

10/10 Loistava

Russell

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä joulukuussa 2023
Olha Melnyk vastasi 12.12.2023
Dear Russell,Thank you for your review.We are delighted to know that you had a pleasant stay.Thank you for sharing your experience and we are looking forward to welcome you back in the near future.Best Regards,

10/10 Loistava

Sagar

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing service! Had the pleasure of meeting Zohaib at the sheraton and he was an amazing help throughout my whole trip.
Yöpyi 3 yötä joulukuussa 2023
Olha Melnyk vastasi 9.12.2023
Dear Sagar,Thank you for taking the time to review your recent experience with us.We are delighted to know that overall, you had a pleasant stay and our colleague Zohaib made it a memorable one.Thank you once again and we look forward to welcoming you back in the future.Best Regards,

10/10 Loistava

Omilla

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very good. Dining in the hotel was expensive
Yöpyi 4 yötä marraskuussa 2023
Olha Melnyk vastasi 15.11.2023
Dear Omilla, Thank you for taking the time to review your recent experience with us. We are pleased to know that your stay was as you expected. Rest assured we will be sharing your feedback with the team and hope to have another opportunity to welcome you back in the near future. Kind Regards,

8/10 Hyvä

Raneya

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Thank You
I would appreciate warm welcoming from Sheraton grand CEO and caring me personal follow for any request Great ambassador for Sheraton grand
Yöpyi 1 yön marraskuussa 2023
Olha Melnyk vastasi 12.11.2023
Dear Raneya, Thank you for posting your review. Happy to read that overall you had a pleasant stay. We are looking forward to welcome you back. Best Regards,

10/10 Loistava

Mehdi

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön marraskuussa 2023
Olha Melnyk vastasi 8.11.2023
Dear Mehdi,Thank you for posting your review. We are delighted to know that you had an excellent stay.We appreciate you sharing your experience and look forward to welcoming you back in the near future.Best Regards,

8/10 Hyvä

kim

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
The hotel facilities and everything were good, but it was a little absurd to open the door and organize the snack bar when the hotel staff was in the room without the guest's permission. Apart from the room cleaning time, the hotel where the Mastakiro room service staff opens and enters without permission seems to be a mess here. It was very unpleasant.
Yöpyi 6 yötä lokakuussa 2023
Olha Melnyk vastasi 6.11.2023
Dear kim,Thank you for taking the time to review your recent experience with us. We are glad to know that overall, you had a pleasant stay and enjoyed hotel's facilities.However, it saddens us to know that room servicing was not up to your expectations. It is a standard hotel's procedure to replenish minibar items during the stay unless guest requested for a privacy. Nevertheless, we apologize for any inconveniences cause and sincerely hope to have another opportunity to welcome you back in the near future.Best Regards,

10/10 Loistava

Jamie

Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
5* stay, amazing staff and facilities.
Yöpyi 6 yötä lokakuussa 2023
Olha Melnyk vastasi 2.11.2023
Dear Jamie,Thank you for taking the time to review your recent experience. We are delighted to know that you had a pleasant stay and especially highlighted our services and facilities.Thank you once again and we look forward to welcoming you back soon.Best Regards,