Ulkouima-allas, aurinkotuoleja

Arvostelut: Vintage Grand Hotel

5 out of 5
Vintage Grand Hotel
Al Fay Road, Sports City, Near Meaisem City Center, Dubai

Arvostelut

8,2

Erittäin hyvä

Arvosana 10 - Loistava. 230 kautta 515 arvostelua" "
Arvosana 8 - Hyvä. 162 kautta 515 arvostelua" "
Arvosana 6 - OK. 66 kautta 515 arvostelua" "
Arvosana 4 - Huono. 31 kautta 515 arvostelua" "
Arvosana 2 - Hirveä. 26 kautta 515 arvostelua" "

8,6/10

Siisteys

8,6/10

Henkilökunta ja palvelu

8,4/10

Palvelut/mukavuudet

8,4/10

Majoituspaikan kunto ja tilat

8,0/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

Marko

Yöpyi 2 yötä marraskuussa 2019

10/10 Loistava

Rene

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Huolehtiva henkilökunta, kaikki säädöt onnistuivat ongelmitta! Hyvä hinta/laatu suhde!
Yöpyi 2 yötä marraskuussa 2019
Akanksha Sen vastasi 26.11.2019
Dear Valued Guest, Thank you for taking the time to fill the feedback about your recent visit at the Ghaya Grand Hotel! We appreciate your feedback and are delighted to hear that you had a fabulous stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service. The team is continuously striving to ensure flawless service and great product experience for all our guests. I am glad that the team made your visit and time with us pleasurable and memorable. We await another chance to welcome you back to your abode in Dubai! Kind Regards,

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
perushotelli
Rauhallisella alueella, ystävällinen palvelu.
Yöpyi 1 yön lokakuussa 2018
Akanksha Sen |Front Desk & Guest Relations Manager vastasi 29.10.2018
Dear Valued Guest, Thank you for taking the time to fill the feedback about your recent visit at the Ghaya Grand Hotel! We appreciate your feedback and are delighted to hear that you had a fabulous stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service. The team is continuously striving to ensure flawless service and great product experience for all our guests. I am glad that the team made your visit and time with us pleasurable and memorable. We await another chance to welcome you back to your abode in Dubai! Kind Regards, Akanksha Sen | Front Desk & Guest Relations Manager

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Tanuja Shenoy | Guest Relations Officer vastasi 22.2.2018
Dear Valued Guest, Thank you for taking the time to fill the feedback about your recent visit at the Ghaya Grand Hotel! We appreciate your feedback and are delighted to hear that you had a fabulous stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service. We await another chance to welcome you back to your abode in Dubai! Kind Regards, Tanuja Shenoy | Guest Relations Officer

10/10 Loistava

Sue Suomesta

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Tasokas hotelli poissa kaupungin hälinästä.
Hotellin henkilökunta oli todella ystävällistä ja auttavaista. Kaikkiin kysymyksiin löytyi ratkaisut ja yleishenki oli loistava. Hotellin yleisilme oli viihtyisä ja arvokas.
Yöpyi 6 yötä marraskuussa 2017
Guest Relations Officer vastasi 31.1.2018
Dear User "Sue", Thank you for taking the time to fill the feedback about your recent visit at the Ghaya Grand Hotel! We appreciate your feedback and are delighted to hear that you had a fabulous stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. Kindly accept our apologies for any inconvenience you might have experienced during the stay. We have passed your feedback on pillows to the concerned responsible management to assure immediate improvement in highlighted area and guarantee better experience to our valued guests! Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service. We highly appreciate your review & sincerely await another chance to welcome you back and extend our hospitality to you once more! Kind Regards, Tatiana Baldina | Guest Relations Officer

10/10 Loistava

Mikko

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Mukavan palvelun hyvätasoinen hotelli
Hyvä hotelli, ei ehkä ihan 5 tähteä mutta reilu 4. Hyvä aamiainen. Voi suositella. Syrjässä, joten vaati aina taksin kun johonkin halusi, toki taksin saanti oli helppoa.

10/10 Loistava

Moinul

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Overall I was satisfied
Yöpyi 7 yötä toukokuussa 2024

8/10 Hyvä

William

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
First and foremost I had an amazing stay and the staff was fantastic. If this were a 4star hotel, I would review it with five stars. However, it's a five star hotel and thus im going to hold it to higher standards. Pros: The rooms were spotless and tidy. AC was above and beyond standard. Standard mini grocery store in hotel. Cold swimming pool. Timely room service. Good hotel gym and sauna. Modern furnishings. Huge room. Cons: -The bathtub and shower were small and felt cheap. Furthermore the sealant on the nozzle had completely failed and it was loose. -No fan in bathroom. -The jacuzzi was a little above room temperature every day I checked. -The kitchen was poorly stocked with equipment, had to go buy a mixing bowl for scambling eggs and only 3 plates were provided with no way to clean them. -Not enough towels provided and no face towels available. -Same few movies played repeat, after a week it got really old. -pool closed at 7pm -Universal outlet adapter provided did not fit a standard U.S. Laptop plug.
Yöpyi 7 yötä toukokuussa 2024

10/10 Loistava

Clifton Oswald

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice property and the staff was great and attentive 5 star all the way
Yöpyi 7 yötä toukokuussa 2024

10/10 Loistava

Saqer

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean and relaxing
Yöpyi 1 yön toukokuussa 2024

8/10 Hyvä

Tiheia

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Vintage Grand Hotel vastasi 3.5.2024
Dear Our Valued Guest,Thank you for choosing Vintage Grand Hotel as your preferred destination, we are happy that you enjoyed your stay, and you were satisfied with our service, we promise that we will try our best to be above your expectations in the future.Thank You,The Hotel Management

10/10 Loistava

Tiheia

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I enjoyed my stay here. I did a spa package and Puna did an amazing job. The front desk staff was very helpful and pleasant. Housekeeping came everyday to make sure my room was clean and that I had fresh towels.
Yöpyi 1 yön huhtikuussa 2024
Vintage Grand Hotel vastasi 3.5.2024
Dear Our Valued Guest,Thank you for choosing our hotel as your preferred destination and we are happy that you were satisfied with our services and especially with the Spa and Front Office Teams "especially Puna", and we confirm that we will try our best to be above your expectations in your next stay.Thank You,The Hotel Management

6/10 OK

Hossein

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It is not a Hotel!
Yöpyi 6 yötä huhtikuussa 2024
Vintage Grand Hotel vastasi 3.5.2024
Dear Mr. Hossein,Greetings From Vintage Grand Hotel, Dubai.We would like to thank you for choosing our hotel as your preferred destination, we thank you for your time to post this feedback for us, we apologize that you weren't satisfied during your stay with us and we promise that we will try our best to meet your expectations in the future if you would like to give us another chance.Thank You,The Hotel Management

8/10 Hyvä

Tania

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Puna in spa services was Amazing. Housekeeping did a wonderful job with cleaning my room and they were very nice.
Yöpyi 1 yön huhtikuussa 2024
Vintage Grand Hotel vastasi 3.5.2024
Dear Our Valued Guest,Thank you for choosing our hotel as your preferred destination and we are happy that you were satisfied with our services and especially with the Housekeeping Team, we confirm that we will try our best to be above your expectations in your next stay.Thank You,The Hotel Management

10/10 Loistava

Djadid

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 8 yötä huhtikuussa 2024
Vintage Grand Hotel vastasi 25.4.2024
Dear Our Valued Guest,We would like to thank you for choosing our property as your preferred destination, we are happy that we meet your expectations which motivates us to continue our best to make every guest satisfied which is a key for our success. it will be our pleasure and honor to have you and your family again in our hotel in the near future.Thank You & Best Regards,The Hotel Management

8/10 Hyvä

Hassan

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good value for a business trip. The apartment options are excellent
Yöpyi 1 yön helmikuussa 2024
Vintage Grand Hotel vastasi 24.4.2024
Dear Our Valued Guest, We would like to thank you for choosing our Hotel as your preferred destination and for having your time to leave for us this nice feedback. We are happy that you were satisfied during your stay, we promise you that we will continue working hard in order to meet our guests expectations. It will be our pleasure and honor to have you and your family again in our hotel and we promise that we will keep our high standards. Thank You, The Hotel Management

8/10 Hyvä

JOHN, Duncanville

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice
Yöpyi 2 yötä huhtikuussa 2024
Vintage Grand Hotel vastasi 24.4.2024
Dear Our Valued Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay, and We are looking forward to having you again as a guest in our hotel. The Hotel management

8/10 Hyvä

Tania

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean, quiet
Yöpyi 1 yön huhtikuussa 2024
Vintage Grand Hotel vastasi 24.4.2024
Dear Our Valued Guest, We would like to thank you for choosing our Hotel as your preferred destination and for having your time to leave for us this nice feedback. We are happy that you were satisfied during your stay, we promise you that we will continue working hard in order to meet our guests expectations. It will be our pleasure and honor to have you and your family again in our hotel and we promise that we will keep our high standards. Thank You, The Hotel Management

8/10 Hyvä

Shareen

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys
Yöpyi 23 yötä maaliskuussa 2024
Vintage Grand Hotel vastasi 24.4.2024
Dear Our Valued Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay, and We are looking forward to having you again as a guest in our hotel. The Hotel management

10/10 Loistava

Candida

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excelente
Yöpyi 7 yötä maaliskuussa 2024
Vintage Grand Hotel vastasi 24.4.2024
Dear Our Valued Guest, We would like to thank you for choosing our Hotel as your preferred destination and for having your time to leave for us this nice feedback. We are happy that you were satisfied during your stay, we promise you that we will continue working hard in order to meet our guests expectations. It will be our pleasure and honor to have you and your family again in our hotel and we promise that we will keep our high standards. Thank You, The Hotel Management

10/10 Loistava

Pierre

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024
Vintage Grand Hotel vastasi 24.4.2024
Dear Our Valued Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay, and We are looking forward to having you again as a guest in our hotel. The Hotel management

10/10 Loistava

Ghadi

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel was close to every major attraction in dubai. Very queit and comfortable stay. The pool was super clean.
Yöpyi 4 yötä maaliskuussa 2024
Hotel Management vastasi 13.3.2024
Dear Our Valued Guest, We would like to thank you for choosing our Hotel as your preferred destination and for having your time to leave for us this nice feedback. We are happy that you were satisfied during your stay, we promise you that we will continue working hard in order to meet our guests expectations. It will be our pleasure and honor to have you and your family again in our hotel and we promise that we will keep our high standards. Thank You, The Hotel Management

6/10 OK

Soufian

Matkusti ryhmän kanssa
It was Oke
Yöpyi 3 yötä maaliskuussa 2024
Hotel Management vastasi 11.3.2024
Dear Guest, Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback, we are very sorry to hear that you didn't have a great experience in our hotel, our mission is to provide excellent guest experience , so we are sorry to let you down. We have taken your feedback on board, and we will strive to make improvements accordingly to further show our deepest apologies and gratitude. Kind regards Hotel Management. Vintage Grand Hotel

10/10 Loistava

TEYMUR

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Amazing place Amazing service
Yöpyi 2 yötä maaliskuussa 2024
Hotel Management vastasi 11.3.2024
Dear valued Guest, Warm Greetings from the Vintage Grand Hotel!It is was a pleasure to read your feedback.We always work towards exceeding our guest expectations and such feedback makes me proud of the product and the team with whom I work with. Your comments says it all, that you really enjoyed everything at our hotel.Thank you for the kind words of acknowledgement of our facilities galore, the high level of staff service and impeccable cleanliness we put on the shop floor.Look forward to welcome you back to your home in Dubai!Kind Regards,Vintage Grand Hotel Management

10/10 Loistava

Alaa

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Recommended for short business trips.
Yöpyi 2 yötä helmikuussa 2024
Hotel Management vastasi 11.3.2024
Dear valued Guest, Warm Greetings from the Vintage Grand Hotel!It is was a pleasure to read your feedback.We always work towards exceeding our guest expectations and such feedback makes me proud of the product and the team with whom I work with. Your comments says it all, that you really enjoyed everything at our hotel.Thank you for the kind words of acknowledgement of our facilities galore, the high level of staff service and impeccable cleanliness we put on the shop floor.Look forward to welcome you back to your home in Dubai!Kind Regards,Vintage Grand Hotel Management

10/10 Loistava

Mohmed Ali

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff was the best and very helpful and went out of their why plenty of times to help me and my husband when we needed it
Yöpyi 8 yötä helmikuussa 2024
Hotel Management vastasi 5.3.2024
Dear valued Guest, Warm Greetings from the Vintage Grand Hotel!It is was a pleasure to read your feedback.We always work towards exceeding our guest expectations and such feedback makes me proud of the product and the team with whom I work with. Your comments says it all, that you really enjoyed everything at our hotel.Thank you for the kind words of acknowledgement of our facilities galore, the high level of staff service and impeccable cleanliness we put on the shop floor.Look forward to welcome you back to your home in Dubai!Kind Regards,Vintage Grand Hotel Management

10/10 Loistava

abdulla

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
الفندق جميل ونظيف ، وانا اعتذر من طاقم التنظيفات ، شكرا بكم
Hotel Management vastasi 4.3.2024
Dear Guest , Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Hotel Management Vintage Grand Hotel.

10/10 Loistava

LARBI, Saint Victoret

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
super hôtel dommage si loin de tout...
Yöpyi 6 yötä helmikuussa 2024
Hotel Management vastasi 6.3.2024
We appreciate your feedback and are delighted to hear that you had a fabulous stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations

10/10 Loistava

Amer

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel was clean and the staff was amazing
Yöpyi 7 yötä helmikuussa 2024
Hotel Management vastasi 29.2.2024
Dear Valued Guest, Thank you so much for taking the time to post a review, We are so happy to hear that you enjoyed your stay with us, and that our breakfast and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear.Hotel Mangment.

10/10 Loistava

Efraim

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä helmikuussa 2024
Hotel Management vastasi 29.2.2024
Dear Guest , Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Hotel Management Vintage Grand Hotel.

10/10 Loistava

Jin

Yöpyi 3 yötä helmikuussa 2024
Vintage Grand Hotel vastasi 24.4.2024
Dear Our Valued Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay, and We are looking forward to having you again as a guest in our hotel. The Hotel management

6/10 OK

Aydan

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Staff is not trying to help you. Very poor staff service
Yöpyi 2 yötä helmikuussa 2024
Hotel Management vastasi 29.2.2024
Dear Guest, Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback, we are very sorry to hear that you didn't have a great experience in our hotel, our mission is to provide excellent guest experience , so we are sorry to let you down. We have taken your feedback on board, and we will strive to make improvements accordingly to further show our deepest apologies and gratitude. Kind regards Hotel Management. Vintage Grand Hotel

2/10 Hirveä

Varinder

Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
Yöpyi 1 yön helmikuussa 2024
Hotel Management vastasi 29.2.2024
Dear Guest, Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback, we are very sorry to hear that you didn't have a great experience in our hotel, our mission is to provide excellent guest experience , so we are sorry to let you down. We have taken your feedback on board, and we will strive to make improvements accordingly to further show our deepest apologies and gratitude. Kind regards Hotel Management. Vintage Grand Hotel

10/10 Loistava

Yazeed

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice comfortable safe and excellent staff. Need a car to transport but taxis and ubers are plenty.
Yöpyi 8 yötä helmikuussa 2024
Hotel Management vastasi 29.2.2024
Dear Guest , Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Hotel Management Vintage Grand Hotel.

10/10 Loistava

Savino

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I got there, tired and grumpy, but my mood soon changed as every interaction was very pleasant, professional and efficient in short order. I was distressing and enjoying the amenities. The property was five star throughout. Also happy with the price it’s not a convenient place for public transportation but it did work well having a car or taking a cab concierge was also very good to work with and well organized I can comfortably recommend the hotel.
Hotel Management vastasi 29.2.2024
Dear Guest , Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Hotel Management Vintage Grand Hotel.

8/10 Hyvä

Salim

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Sitting hall furniture needs to be changed
Yöpyi 2 yötä tammikuussa 2024
Hotel Management vastasi 6.3.2024
We appreciate your feedback and are delighted to hear that you had a fabulous stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations

4/10 Huono

Peter

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
When we went to check in the front staff said the system had gone down and they were unable to check us in and it would take about 20 mins. An hour later we insisted that they check us in manually. The room was decent but I found cockroaches in the bath and the kitchen sink faucet was extremely loose. The do not disturb sign was malfunctioning on the door and therefore cleaning never came to clean the room until I insisted on fresh towels on the 3rd day. For our week stay they only cleaned the room twice and only after I insisted they send someone up. It is quite far from downtown so you need a car. The free parking was excellent.
Yöpyi 7 yötä joulukuussa 2023
Hotel Management vastasi 6.3.2024
We are sad to read your comment and to hear about the situation you have experienced in our hotel.

10/10 Loistava

Queen

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Perfect service
Yöpyi 10 yötä joulukuussa 2023
Hotel Management vastasi 28.1.2024
Dear Guest Thank you so much for taking the time to post a review, we are so happy that that you enjoyed our service during your stay, we work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear, We’d love to welcome you back soon.Warmest Regards.Hotel Management. Vintage Grand Hotel.

10/10 Loistava

Pier

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2024
Hotel Management vastasi 25.1.2024
Dear Valued Guest, Thank you for taking the time to fill the feedback about your recent visit at VINTAGE GRAND HOTEL . We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service. Thank you for all your choicest accolades. Kind Regards Hotel Management

4/10 Huono

Zain

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 6 yötä tammikuussa 2024
Management Team vastasi 23.1.2024
Dear Our Valued Guest,Greetings From Vintage Grand Hotel, Dubai.We would like to thank for your feedback, we apologize for the inconvenience that you had faced during your stay and we promise that your feedback will be a tip for us to improve our services.Thank You,Hotel Management

2/10 Hirveä

EVA

Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff don’t respond on time when you call. They don’t clean the room,they just lay the bed and that’s all. Everything there was bad. I and my husband didn’t enjoy our stay,so sad.
Yöpyi 13 yötä joulukuussa 2023
Management Team vastasi 23.1.2024
Dear Ms. Eva,Greetings From Vintage Grand Hotel, Dubai.We would like to thank for your feedback, we apologize for the inconvenience that you had faced during your stay and we promise that your feedback will be a tip for us to improve our services.Thank You,Hotel Management

10/10 Loistava

Maghraoui

Yöpyi 7 yötä joulukuussa 2023
Hotel Managment vastasi 16.1.2024
Dear Valued Guest, Thank you for taking the time to fill the feedback about your recent visit at VINTAGE GRAND HOTEL . We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service. Thank you for all your choicest accolades. Kind Regards Hotel Management

6/10 OK

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu ja huoneen mukavuus
Nice hotel , poor service
The hotel is good. Almost no WIfi , guest service is not helpful
Yöpyi 5 yötä joulukuussa 2023
Management Team vastasi 23.1.2024
Dear Our Valued Guest,Greetings From Vintage Grand Hotel, Dubai.We would like to thank for your feedback, we apologize for the Wifi inconvenience that you had faced during your stay and we promise that your feedback will be a tip for us to improve our services.Thank You,Hotel Management

6/10 OK

BOKYUNG

Matkusti perheen kanssa
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Reception staff was so rude
It was 7 days family trip and the start was really good. The location was not so convenient, but it was ok to take a taxi to go to those visiting spots. There was nothing much around the hotel like coffee shop, restaurants and etc. The room was clean and tidy. My parents were satisfied with almost everything. All the staffs were so kind and nice except one reception staff whose name was Anila(?) or Anita Indian lady. She was so rude and not helpful when I spoke to her about my problem. She seemed not to care about customer service. It was so unpleasant to talk to her. She ruined my 6 days good experience with the Vintage grand hotel on my last day. I had to come home with such unpleasant experience which was so bad.
Yöpyi 6 yötä joulukuussa 2023
Management Team vastasi 23.1.2024
Dear Our Valued Guest,Greetings From Vintage Grand Hotel, Dubai.We would like to thank for your feedback, we apologize for the inconvenience that you had faced during your stay and we promise that your feedback will be a tip for us to improve our services.Thank You,Hotel Management

4/10 Huono

Jill

Yöpyi 1 yön joulukuussa 2023
Management Team vastasi 23.1.2024
Dear Our Valued Guest,Greetings From Vintage Grand Hotel, Dubai.We would like to thank for your feedback, we apologize for the inconvenience that you had faced during your stay and we promise that your feedback will be a tip for us to improve our services.Thank You,Hotel Management

2/10 Hirveä

Jackson

Yöpyi 1 yön joulukuussa 2023
Hotel Managment vastasi 16.1.2024
Dear Valued Guest, Whilst it was a pleasure to have you as our guest at Vintage Grand Hotel, we are sorry to hear that you were not completely satisfied with your experience. Feedback like yours is very important to us and please be assured that your comments have been passed on to the team to see any required improvement and action. If you could kindly give us more information and write to me directly to gr.manager@vintagegrandhotel.com in the event you give us another chance to host you brilliantly and change your impression of our hotel. Thank you once again and we look forward to welcoming you back. Best regards Hotel Managment

2/10 Hirveä

Asli

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä marraskuussa 2023
guest relation vastasi 3.12.2023
Dear Valued Guest,Thank you for taking the time to fill the feedback about your recent visit at VINTAGE GRAND HOTEL . We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service.Thank you for all your accolades. Kind Regards Hotel Management

8/10 Hyvä

Jon

Liikematkailija
Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice hotel
Nice hotel, good pool. Decent food. A little worn out, and oarking has become a bit tricky at times
Yöpyi 5 yötä marraskuussa 2023
guest relation vastasi 3.12.2023
Dear Valued Guest,Thank you for taking the time to fill the feedback about your recent visit at VINTAGE GRAND HOTEL . We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service.Thank you for all your accolades. Kind Regards Hotel Management

2/10 Hirveä

Nick

Yöpyi 1 yön lokakuussa 2023
guest relation vastasi 3.12.2023
Dear Valued Guest,Thank you for taking the time to fill the feedback about your recent visit at VINTAGE GRAND HOTEL . We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service.Thank you for all your accolades. Kind Regards Hotel Management

10/10 Loistava

Abdulnaser

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä syyskuussa 2023
Hotel Management vastasi 7.10.2023
Dear Valued Guest,Thank you for taking the time to fill the feedback about your recent visit at VINTAGE GRAND HOTEL . We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service.Thank you for all your accolades. Kind Regards Hotel Management