Delta Hotels – Durham Heritage Coast, Englanti

” I'm disappointed with our recent hotel experience. We booked a relaxing birthday trip for my wife, but the hotel was crowded with unmanaged children and noisy guests. The pool was unmonitored, and my wife was injured by a ball. The staff seemed overwhelmed and didn't manage the crowd effectively. Expected better service from Marriott and plan to raise this issue with them. ”

”The room was very warm despite attempts to adjust the thermostat. The portable fan was mildly helpful. Otherwise, it was a positive experience overall. Great location.”