Ulkopuoli

Arvostelut: Holiday Inn Express Tower Center, an IHG Hotel

2.5 out of 5
Holiday Inn Express Tower Center, an IHG Hotel
4 Tower Center Blvd, East Brunswick, NJ

Arvostelut

8,4

Erittäin hyvä

Arvosana 10 - Loistava. 506 kautta 1000 arvostelua" "
Arvosana 8 - Hyvä. 298 kautta 1000 arvostelua" "
Arvosana 6 - OK. 110 kautta 1000 arvostelua" "
Arvosana 4 - Huono. 41 kautta 1000 arvostelua" "
Arvosana 2 - Hirveä. 45 kautta 1000 arvostelua" "

8,8/10

Siisteys

8,8/10

Henkilökunta ja palvelu

8,4/10

Palvelut/mukavuudet

8,4/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Mayra

Hyvää: Palvelut/mukavuudet
Good
Yöpyi 3 yötä toukokuussa 2024
General Manager vastasi 9.5.2024
Dear Mayra,Thank you for choosing Holiday Inn Express Tower Center New Brunswick and sharing your five-star rating! We are delighted to hear that your recent stay met expectations. It was a sincere pleasure to host you and we look forward to welcoming you back again soon.

10/10 Loistava

Dany

Liikematkailija
Rien a dire…c’est à la hauteur de leur réputation! C’est propre et confortable.
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 29.4.2024
Dear Dany,It is wonderful to know that you had an excellent experience with us. Clean and comfortable lodgings are paramount to a wonderful stay, so we're glad that your room met our high standards in hospitality. Thank you for your perfect rating, and we hope you return soon!

8/10 Hyvä

Grace

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We had an awesome and very comfortable stay. Staff was very attentive but extra towels were hard to get.
Yöpyi 2 yötä huhtikuussa 2024
General Manager vastasi 25.4.2024
Dear Grace,Thank you for sharing your experience at Holiday Inn Express Tower Center New Brunswick! We're glad to hear that your stay was comfortable and that our team was attentive. We also appreciate your feedback and will look into improving the availability of extra amenities. It would be a pleasure to welcome you back for another great stay!

8/10 Hyvä

George

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It was a good stay.
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 22.4.2024
Dear George,Thank you for choosing to stay at Holiday Inn Express Tower Center New Brunswick. We are so happy to hear you thoroughly enjoyed your stay. Thank you again for your feedback, and we hope to see you again soon!

6/10 OK

Mary

Matkusti perheen kanssa, Matkusti pienten lasten kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Everything was great staff was great house keeping did amazing in are room while we was out. Only problem was when me and my family would go down for breakfast in the morning she would be rude. She always had something to say to me or one of my family members.
Yöpyi 8 yötä huhtikuussa 2024
General Manager vastasi 16.4.2024
Dear Mary,Thank you for taking the time to share your feedback. While we are pleased our team was overall friendly to you, we are disappointed to hear about the service you received from one of our team members and will look into this immediately. We will be sure to remind our team of the importance of warm hospitality, and we thank you for bringing this to our attention.

2/10 Hirveä

Gomathinayagam

Matkusti perheen kanssa, Liikematkailija
Huonoa: Siisteys
carpet smell when entering, and there was a event going on in one of the rokm in first floor and the parents left their kids in corridor to play, they were screaming amd knocking door etc. on top of that the event guys turn d on load speaker till 11pm and manager could not so anything after multiple complaints from other room guest.
Yöpyi 2 yötä huhtikuussa 2024
General Manager vastasi 16.4.2024
Thank you for sharing your thoughts. Our goal is to deliver comfortable and restful stays to our guests, so we apologize for falling short. Rest assured, our team will remain diligent in creating a peaceful environment. We hope you will consider giving us a chance to change your perceptions.

8/10 Hyvä

Deanna

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Ern vastasi 17.4.2024
Dear Deanna,Thank you so much for your feedback. It was our pleasure to have you as our guest. We look forward to your next visit.Have a great day!Regards,Ernst

10/10 Loistava

betsy

Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Radu

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great property but no much to do around. Transportation is a must
Yöpyi 4 yötä huhtikuussa 2024
General Manager vastasi 12.4.2024
Dear Radu,We're so happy to know that you enjoyed your time with us overall and we greatly appreciate the five-star rating. For the future, please know that our team is always more than happy to suggest local activities to enjoy. Thank you for the feedback, and we hope you'll join us again soon.

10/10 Loistava

Cheryl

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Ern vastasi 17.4.2024
Dear Cheryl,Thank you for your great review. We are glad to see you enjoyed your stay. We hope to see you again soon.Have a great day!Regards,

10/10 Loistava

Joel

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä maaliskuussa 2024
Ern vastasi 17.4.2024
Dear Joel,Thank you so much for your positive feedback! Will certainly share your survey with the team. We value your business and hope to see you again soon.Thank you!

10/10 Loistava

Kechen

Yöpyi 1 yön maaliskuussa 2024
Ern vastasi 18.4.2024
Dear Kechen,Thank you so much for your feedback. It was great to have you stay with us we look forward to your next visit.Have a great day!Thank you

10/10 Loistava

Ilona

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Convenient location
Yöpyi 6 yötä helmikuussa 2024
General Manager vastasi 18.3.2024
Dear Ilona,We can’t thank you enough for staying at Holiday Inn Express Tower Center New Brunswick, as well as for your wonderful review. It’s delightful to hear our location was convenient for your trip, and we look forward to having you join us again when you return to our area!

10/10 Loistava

Amy

Liikematkailija
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Perfect location
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 15.3.2024
Dear Amy, Thank you for taking a moment to leave us a review. We are thrilled you enjoyed your experience with us, particularly highlighting our location. Thank you for choosing Holiday Inn Express Tower Center New Brunswick and we hope to welcome you back soon.

4/10 Huono

Jessica

Liikematkailija
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
My room was extremely dirty and had cobwebs
Yöpyi 2 yötä maaliskuussa 2024

8/10 Hyvä

Luzmila

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Ern vastasi 17.4.2024
Dear Luzmila,Thank you for your review. We value your feedback, and we hope to see you again soon.Have a great day!Regards,

8/10 Hyvä

Alexander

Yöpyi 1 yön helmikuussa 2024
Ern vastasi 17.4.2024
Dear Alexander,Thank you for giving us a review. We value your feedback and hope to see you again soon.Regards,

2/10 Hirveä

Douglas J

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Clerk had no record of my reservation and no rooms available. I had to book a room at other hotel
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 6.3.2024
Douglas, We thank you for sharing your experience with us and assure you that we will look into the issues you mentioned for possible changes. While an apology will regrettably not alter the outcome of the experience on this occasion, we do extend it with all sincerity and truly hope we will have the opportunity to change your perceptions in the future.

4/10 Huono

Helen

Matkusti pienten lasten kanssa
Huonoa: Majoituspaikan kunto ja tilat
Pool was not too clean, the bathroom had NO body wash the shower head had mold wasn’t the best experience.
Yöpyi 1 yön helmikuussa 2024
General Manager vastasi 28.2.2024
Dear Helen,While we are delighted to have had the opportunity to host you recently, we apologize for anything that was less than perfect. Our maintenance and housekeeping team will address your concerns right away to ensure they are up to our high standards. Thank you for being our guest, and we hope to improve upon your experience during a future stay.

10/10 Loistava

Spyridon

Hyvää: Siisteys
Yöpyi 1 yön helmikuussa 2024
Ern vastasi 17.4.2024
Dear Spyridon,Thank you for taking time to give us a review. We are glad to see you enjoyed your stay with us. We hope to see you again soon.Thank you! !

6/10 OK

Alberto

Matkusti kumppanin kanssa
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Elevators were not working ,,had to walk up stairs to 3rd floor. Noisy by night. Other guests taking loud on hallways and parking lot.
Yöpyi 1 yön helmikuussa 2024
General Manager vastasi 20.2.2024
Dear Alberto,We appreciate your feedback and regret to hear about the inconvenience caused by the elevator issue and the noise during your stay. These concerns will be addressed to ensure a more comfortable and peaceful environment for all our guests. We hope to have the opportunity to provide you with a more seamless experience in the future.

4/10 Huono

Andjelina

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Ern vastasi 14.2.2024
Dear Andjelina,Thank you for your review. Your comments are noted and will be addressed. We value your business and loyalty, and we hope to see you again very soon. Thank you !

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very nice and clean. Staff very friendly
Yöpyi 1 yön helmikuussa 2024
General Manager vastasi 13.2.2024
Thank you for taking the time to share your thoughts with our team. We are glad that you highlighted our high standards of cleanliness and service. Our team is dedicated to the guest experience and will be delighted to know that you took notice and had a great stay worth all the stars. We look forward to welcoming you back.

8/10 Hyvä

Tranajah

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024

10/10 Loistava

cheryl

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
The staff behind the front desk were friendly and efficient both by check in and check out. The hallways smelled of smoke and the rooms had a musty smell.
Yöpyi 1 yön helmikuussa 2024
General Manager vastasi 7.2.2024
Dear Cheryl,We're pleased that our team provided efficient service during your check-in and check-out. However, we apologize for falling short in certain areas during your time with us. Your comments have been noted, and we will work diligently to address these issues and ensure a more comfortable and pleasant environment for our guests. We appreciate your input and hope to have the opportunity to welcome you back for an improved stay in the future.

4/10 Huono

Cassandra

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
The room stunk of cigarettes, TV didn’t work the entire stay, shower was dirty, and sheets had hair on them so I had to sleep on top of the bedding.
Yöpyi 2 yötä tammikuussa 2024
General Manager vastasi 5.2.2024
Dear Cassandra,Thank you for expressing your concerns to us. We apologize wholeheartedly for accommodations that weren't in proper condition for occupancy. Our maintenance team will check your TV, and our housekeepers will clean rooms thoroughly before guest arrival. We're a smoke-free property and will also work to ensure that this policy is enforced. Your comments are valued and we hope for an opportunity to deliver a better experience in the future.

10/10 Loistava

michael

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
nice stay
Yöpyi 1 yön tammikuussa 2024
General Manager vastasi 3.2.2024
Dear Michael,Thank you for your review and for giving us a perfect rating! We're delighted you thoroughly enjoyed your recent experience, and we hope you return soon.

10/10 Loistava

Daniel

Matkusti ryhmän kanssa, Liikematkailija
Quick overnight stay. Not a single problem. Had a good nights sleep and a hot shower. Thank you.
Yöpyi 1 yön tammikuussa 2024
General Manager vastasi 3.2.2024
Dear Daniel,Thank you for allowing Holiday Inn Express Tower Center New Brunswick to host your recent overnight stay. It's wonderful to hear you had a comfortable night's rest and that you appreciated the efficient hot shower. We're grateful for your positive rating, and we hope to have the opportunity to welcome you back the next time you're in the area.

8/10 Hyvä

daniela

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Laundry machines not clean. Smell in halls. Breakfast ok (a few fresh food) Really close to bus station to New York.
Yöpyi 4 yötä tammikuussa 2024
General Manager vastasi 28.1.2024
Dear Daniela,Thank you for taking the time to leave us a review. We are glad that you found our location in the city convenient. However, we are disheartened that we were unable to exceed all of your expectations. Your feedback will be shared with our team for improvement. Please visit us again so we can show you a much better experience.

10/10 Loistava

Alberto

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Clean rooms ,friendly staff
Yöpyi 1 yön tammikuussa 2024
General Manager vastasi 17.1.2024
Dear Alberto,It was our pleasure to provide you with clean, welcoming accommodations. We're glad you enjoyed your visit, and we look forward to hosting you again at Holiday Inn Express Tower Center New Brunswick!

10/10 Loistava

Zonda

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä tammikuussa 2024

2/10 Hirveä

yumna

Yöpyi 2 yötä joulukuussa 2023

10/10 Loistava

Azaz Tariq

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very good staff Good hot breakfast Clean rooms
Yöpyi 8 yötä joulukuussa 2023
General Manager vastasi 11.1.2024
Dear Azaz,It is wonderful to know that you had an excellent experience with us. Receiving recognition for our impeccable accommodations is always appreciated, and we're thrilled you started your day off right with our delicious breakfast offerings. Additionally, our team is committed to providing high-quality guest service, so we're thrilled to hear that we made a good impression on you. Thank you for your kind review, and we hope you will allow us the opportunity to welcome you back for another great stay soon!

10/10 Loistava

Nicole

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024

4/10 Huono

Miguel

Yöpyi 4 yötä joulukuussa 2023

8/10 Hyvä

Julia

Yöpyi 2 yötä joulukuussa 2023

10/10 Loistava

Frohar

Yöpyi 3 yötä joulukuussa 2023

6/10 OK

Daniel, Trois-Rivieres

Matkusti kumppanin kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
on m'a demandé un montant (a part de ma réservation) qui devait être remboursé et je ne l'ai jamais eu.
Yöpyi 1 yön joulukuussa 2023
General Manager vastasi 27.12.2023
Dear Daniel,Thank you for your review. We regret to learn of your disappointment with your experience. Please know that when booking through a third-party company, billing inquiries and refunds should be dealt with through them. We encourage you to reach out to the site you booked with and hope this issue is resolved quickly. It was a pleasure having you as our guest, and we wish you safe travels.

10/10 Loistava

Yvonne

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä joulukuussa 2023
Ern vastasi 11.12.2023
Dear Yvonne,Thank you for the positive feedback. It was our pleasure to have you as our guest.Thank you !

8/10 Hyvä

Adolphe

Matkusti perheen kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä marraskuussa 2023

10/10 Loistava

kenneth

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I've stayed here 3 times and each time tbe staff was really friendly. The property is 1 min from the highway but in a extremely quiet area on the weekend which is fantastic.
Yöpyi 1 yön syyskuussa 2023
General Manager vastasi 29.11.2023
Thank you for choosing to stay with us at Holiday Inn Express Tower Center New Brunswick. We are thrilled to learn you enjoyed your stay, and your kind words about our staff are very much appreciated. We hope you join us again, as it was a pleasure hosting you.

10/10 Loistava

Betty

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lobby is very nice! Check in service excellent.
Yöpyi 1 yön marraskuussa 2023
General Manager vastasi 29.11.2023
Dear Betty,Thank you for taking the time to share your experience at Holiday Inn Express Tower Center New Brunswick. We're delighted you enjoyed our lobby and had a seamless check-in experience. Your kind words are greatly appreciated, and we look forward to welcoming you back soon!

10/10 Loistava

Deepak

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good Breakfast
Yöpyi 2 yötä marraskuussa 2023
General Manager vastasi 29.11.2023
Dear Deepak,Thank you so much for taking the time to share your thoughts with us. We work hard to meet expectations like yours, and we’re happy to hear our tasty breakfast spread hit the mark for you. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!

8/10 Hyvä

Katherine

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön marraskuussa 2023

8/10 Hyvä

Jeanne

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I was pleasantly surprised with this hotel. I usually stay at teh Hilton over there butbthey have gone downhill so tried out this hotel. My biggest complaint is the shower rod and shower curtain. The rod must be installed incorrectly at a slant so the shower curtain slides and bunches in the middle of the rod....yes, wayer everywhere whenever you need to shower. Its a simple fix, I hope they just fix them. Otherwise, I was very happy that they and the hotel next door have a charger for e vehicles but wish they had more than one each. Gets difficult to find them available. The size of the rooms are great, the lobby is nice and teh staff very friendly and helpful! It seems that they are on the verge though of needing a "face lift" but overall the interior is satisfactory! I will return.
Yöpyi 2 yötä lokakuussa 2023
General Manager vastasi 20.11.2023
Dear Jeanne,Thank you for sharing your thoughts! We're glad to hear that you were happy with our spacious rooms, welcoming lobby, and the friendliness of our staff. It's also great to know our electric vehicle charging facilities were a plus for you. Your feedback is also welcomed. We'll look at the shower rod, and your suggestion for more chargers will be considered. It was a pleasure to have you stay with us, and we look forward to your return to Holiday Inn Express Tower Center New Brunswick!

2/10 Hirveä

Ivor

Yöpyi 1 yön marraskuussa 2023

10/10 Loistava

George

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was very clean, quiet property and easy access to the freeway
Yöpyi 2 yötä marraskuussa 2023
General Manager vastasi 7.11.2023
Dear George,Thanks so much for your review of Holiday Inn Express Tower Center New Brunswick! We're delighted that our immaculate, peaceful accommodations and convenient location impressed you. Please come back and see us anytime.

10/10 Loistava

Anabela

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön marraskuussa 2023

6/10 OK

Carolyn, Hauppauge

When we checked in at 3.30pm and went to the room it had not been cleaned
Yöpyi 1 yön marraskuussa 2023
General Manager vastasi 7.11.2023
Dear Carolyn,Thank you for your recent stay and we appreciate you taking the time to share your valuable comments. While we're glad you had a pleasant visit, we're very sorry to hear of the unfortunate oversight with your room not having been prepared. We hope you'll accept our apologies and we will certainly address this with our housekeeping team to ensure this is resolved going forward. We're grateful for your feedback, and we hope to have the opportunity to impress you the next time you're in the area.

8/10 Hyvä

Shixing

Yöpyi 2 yötä lokakuussa 2023