East Louisville Hotellit

”Everyone was very hospitable. ”

”good condition ”

”Full hot breakfast and dinner; indoor and outdoor pool, friendly staff”

”Perfect place to stop and rest while travelling. Convenient, close to the highway and restaurants. Quiet and modern rooms, we would stop here again.”

”This hotel is next to an event space that played extremely loud music all night way into the morning. I was unable to get any rest. I checked out in the middle of the night. As I was checking out I was told that I could not be refunded for my stay. I stated that I was not trying to get a refund I just wanted to check out. I was not offered any type of discount and no apology. I feel like the situation could have been handled differently. I wouldn’t stay here again. ”

”Fantastic staff, very clean, room was perfect. In a terriffic location. Will stay there again!”

”Nice property, good breakfast ”

”The sheets ”

”El servicio del personal fue muy amable, la habitación limpia, aunque en el tiempo que estuvimos no se aspiró, únicamente se cambiaron toallas y respiraban las camas. Una quedó mal tendida con las sábanas sueltas. El jacuzzi no estaba funcionando, información que no supimos y nos habría gustado disfrutar ese espacio. Los niños gozaron la alberca. Los restaurantes buenos. En general, agradable estacia.”

”Parking was secure and safe. A lot of food and things in the area to do it seemed. Only stayed one night. Pool was clean however could use some maintenance. Overall the hotel was clean: breakfast was hot and had good choices. Room was clean but my biggest complaint was the bathroom. The tub was not level and pooled water. The bathroom needed updating. The shower head wasn’t great. The tub was slippery. Our bed was very elevated. My mother is 4”10 and in her 70’s she could not get in it without...

”Nice breakfast, some of the staff was wonderful! Big rooms! ”

”Our stay was great! Clean and tidy, no issues except for the "Weed" smell in the lobby was terrible.”

”The property is in good shape for its age.”

”Rooms were clean, staff was friendly and as a female solo traveler I felt very safe.”

”Staff was incredible ”

”Room very clean, good breakfast and safe parking.”

”Very nice new hotel near highway and many services. Extra points for walking routes in neighbourhood.”

”I did not like that there was no hot water in my room. Seems like a basic amenity. Call the front desk and was told another room on my floor had the same complaint. The good news is, hot water was restored shortly. The bad news is that this happened at all.”

”Poor quality customer service ”