Perhehotellit - El Burgo, Andalusia

"Everything was fine"

"Olimme pääsiäisviikonloppulomalla tässä hotellissa. Maksoimme aika suolaisen hinnan yöpymisestä, ja joustoa varauksen siirtoon ei ollut vaikka olisimme sitä tarvinneet. Hotellissa oli kyllä saatavuutta jäljellä. Hotellin kunto on vain ok, mutta kaipaisi modernia freesausta. Huoneessa oli ötökkä, aamupalalla likaiset lautaset ihan säännöllisesti, lisämaksullisessa kylpylässä ihmiset eivät peseytyneet ennen altaisiin menoa. Asiakaspalvelusta ei tullut lämmin fiilis, ei annettu mitään erityistä huomiota paitsi ystävällinen herrasmies aamupalahuoneen ovella tytöllemme pillin. Pyysimme lisämaksusta late check-outin josta ei ollut mennyt tieto siivoajille. Muutama ystävällinen työntekijä oli, esimerkiksi span tiskillä. Huonepalvelun kautta tilatut ruoat olivat ainoa kiitettävä asia. "

"Great location and friendly feeling. "

"It was a pleasant stay. Room was very clean and the shower was great. Location in the middle of the town with a car parking at the hotel (15€/day). Hotel have a small spa: pool with treatments, steam sauna and different showers. "

"Keittiön varustetaso oli surkea. Puukkoa esim. leivän tai hedelmien leikkaamiseen ei ollut. Paistolasta puuttui, samoin tiskiharja, astianpesuaine ja tiskirätti ja keittiöpyyhe. Viinilasit puuttuivat. Lautasia, mukeja, laseja oli vain 3 kpl. Sijainti oli hyvä, mutta äänekäs paikka."

"The best thing about this hotel is LOCATION. It is perfect both for travelling on foot or by car. Just two blocks away from the marina and there is huge selection of shopping and dining nearby. Also if you would like to go for a morning run then that's easy too as you can run to two different promenades without crossing too much traffic. Should you arrive by car you would appreciate the easy access from and to A7. The hotel also has underground parking garage that can be accessed directly from inside the hotel. Parking has a daily fee but it is reasonable by Puerto Banus standards. As an extra bonus there are also charging location for your car inside the garage - a CCS quick charger with two cables and Type2 charger with two outlets. Hotel room is spacious and has nice design. Everything is in good condition. Only downside is that I have never seen a 4-star hotel room with so little amenities. Whatever you expect in a room is probably not there. Coffee maker, shoehorn, tissue box, bathrobe - you name it and the room doesn't have it. Very bare. Breakfast buffet on the other hand is quite impressive with good selection. Never got bored by the breakfast during the 8-night stay. Overall impression is quite positive and the hotel is perfect both for staying in the Puerto Banus or general Marbella area or as a base for exploring rest of the Costa del Sol. One serious complaint - NON-STOP Christmas music!"

"Personel was very friendly. Only wish we could make was the timing of the housekeeping; it could have been made a little earlier (some times it was finished at 15.40)"

"Hotel was really great! We stayed only for one night, however the location was perfect for us. Hotel has its own parking hall so it was easy to arrive by car. There is also swimming pool which was a big plus during the hot season. Pool is not the biggest but definitely not the smallest either. Breakfast was delicious buffet and you could also ask kitchen to make you an omelette/scrambled eggs. Room was spacious and clean. The only small negative thing in the room was the floor which was noisy when walking on it but that did not bother us. Hotel staff was friendly and helpful. I would definitely recommend this hotel when visiting Ronda."