”Staff really friendly and helpful, especially the door keepers. The lady at the breakfast area was very kind. Well located. The only downside was an smell in the room like wetness.”
”Staff really friendly and helpful, especially the door keepers. The lady at the breakfast area was very kind. Well located. The only downside was an smell in the room like wetness.”
”We had an excellent stay in the ocean front room with double windows. Nice and clean, and whatever we would need would be coming to us fast.
In my experience and after three years in the Dominican Republic, the customer service of this country has a lot to improve but Catalonia Santo Domingo was fantastic and exceptional! Kind and smiling staff all around. THANK YOU!
Everything worked in an easy and smooth way. Lots of smiles and kindness.”
”We had an excellent stay in the ocean front room with double windows. Nice and clean, and whatever we would need would be coming to us fast.
In my experience and after three years in the Dominican Republic, the customer service of this country has a lot to improve but Catalonia Santo Domingo was fantastic and exceptional! Kind and smiling staff all around. THANK YOU!
Everything worked in an easy and smooth way. Lots of smiles and kindness.”
”So good we came back the same week to be able to work on our project. The room on the third floor did not have as fast internet service as the 4th floor. So since I had to work online, I asked about it, and Joanna at the front desk kindly allower me to change rooms up to the 4th floor for the very fast internet”
”So good we came back the same week to be able to work on our project. The room on the third floor did not have as fast internet service as the 4th floor. So since I had to work online, I asked about it, and Joanna at the front desk kindly allower me to change rooms up to the 4th floor for the very fast internet”
”This has been the 2nd time going to this boutique hotel. Love the staff, very clean. The food and drinks are great at their restaurant. Will definitely go back! ”
”This has been the 2nd time going to this boutique hotel. Love the staff, very clean. The food and drinks are great at their restaurant. Will definitely go back! ”
”It’s a fantastic building, great welcoming staff. Very clean and just lovely decor and arrangement. In the heart of the Zona Colonial. Absolutely recommend this hotel. ”
”It’s a fantastic building, great welcoming staff. Very clean and just lovely decor and arrangement. In the heart of the Zona Colonial. Absolutely recommend this hotel. ”
”Quedarse en el Embassy Suites en Santo Domingo fue una gran experiencia. Sobre todo por su excelente personal; hacen que el Embassy brille. Primeramente, Mónica Mejía de "front desk", fue fundamental su gran servicio, su asistencia, su amabilidad, su simpatía, para que nosotros decidiéramos escoger nuevamente el Embassy como nuestro lugar en nuestra visita por segunda vez. Nuevamente, cuando Mónica nos recibió, nos sentimos con su cálida bienvenida, que llegamos a casa. Nos volvió a sorprender...
”Quedarse en el Embassy Suites en Santo Domingo fue una gran experiencia. Sobre todo por su excelente personal; hacen que el Embassy brille. Primeramente, Mónica Mejía de "front desk", fue fundamental su gran servicio, su asistencia, su amabilidad, su simpatía, para que nosotros decidiéramos escoger nuevamente el Embassy como nuestro lugar en nuestra visita por segunda vez. Nuevamente, cuando Mónica nos recibió, nos sentimos con su cálida bienvenida, que llegamos a casa. Nos volvió a sorprender...
”Laiska henkilökunta, jota sai huhuilla ja herätellä. Respan poika näytti huoneen, siinä kaikki. Juoksi toiseen kerrokseen ja me matkalaukkujen kanssa ihmeteltiin, että minne se meni. Kukaan ei ymmärtänyt englantia edes hitusen. Aulan vessa ihan pommi. Aamiainen menetteli, mutta kahvi oli kortilla, ei kyselty haluaako lisää. ”
”Laiska henkilökunta, jota sai huhuilla ja herätellä. Respan poika näytti huoneen, siinä kaikki. Juoksi toiseen kerrokseen ja me matkalaukkujen kanssa ihmeteltiin, että minne se meni. Kukaan ei ymmärtänyt englantia edes hitusen. Aulan vessa ihan pommi. Aamiainen menetteli, mutta kahvi oli kortilla, ei kyselty haluaako lisää. ”