Matkat – El Verano

"Good staff"

"The staff were awesome! We enjoyed our stay. Although renovations are in progress, I rated the property and cleanliness 3 stars. The hallway and room carpet was stained and had an odor, bathroom shower water pressure was low, and dust was hanging from the bathroom vent. The room color and hotel exterior ..."

"It was too crowded!! We stayed in the St. Elena Jr. Suite and the cleaning staff never came to clean, nor did anyone pick up the dirty dishes we left outside our room. The hotel had a wedding, so the adults’ pool was impossible to use (it was basically a people soup), and the spa was completely full. ..."