Elk Grove Hotellit

”The manager was very unprofessional. There was no acknowledgement from her when we arrived at the front lobby. I tried calling the front desk while sitting in the lobby to get help checking in and she kept hanging up my calls then lied about it. I asked for an explanation as to why she couldn’t answer the call to simply let me know they’re busy or short staffed anything would have been acceptable besides deliberately hanging up. She refused to explain her reasoning and told me if I wanted to...

”I'd rate my experience as average. On day two my room wasn't cleaned. Day one I was awakened by hearing the neighboring room snoring and the AC blower bearing was noisy. Truly I feel I didn't receive my monies worth.”

”Great place”

”Everything went great ”

”Staff were very helpful.”

”Cleaned room ”

”Friendly staff”

”Yes”

”The room was ”

”Customer service is always great. Clean facilities ”

”dirty sheets with black hairs in the bed, only 2 lights worked, tv did not work and the staff said none of them worked, he lied to me, black feet or socks when you walk around form dirty floor, shower and sink did NOT drain - disgusting for the shower. shower had gunk and hairs in it. towels smelt weird and felt dirty, different color and shaped towels. non-smoking room def smelled like cigarette smoke, all my clothes smelled like it afterward. no amenities available, but stale coffee and plain...

”Our room had the best bathtub ever. It was long and shaped to hold my head. It's a fall asleep kind of tub. So relaxing. Thank you”

”clean property”

”Very clean ”

”Staff were very accommodating for weary travelers. Room was clean and had good amenities. Convenient location”

”Great front desk staff. Very helpful. ”

”Needs updated”

”Price seemed decent. Elevator was dirty and smelled. Walked by a room and there was an odor. Stains under the toilet bowl. Only 2 ice machines on the floor. Front door was locked for some reason ”

”Room was clean while organized. The building was very clean. Parking was great. The staff was really friendly and the breakfast buffet was awesome. The only downside was that the gym had no weights available, but that’s very minor for me.”

”The room was so comfortable. We had a very nice stay. Lots of space. We had a kitchenette and huge table/ desk, a couch and bathroom with a tub. We will stay here again.”