Kauden mukainen ulkouima-allas, aurinkotuoleja

Arvostelut: Thunderbird Motel

3 out of 5
Thunderbird Motel
345 Idaho Street, Elko, NV

Arvostelut

8,2

Erittäin hyvä

Arvosana 10 - Loistava. 219 kautta 547 arvostelua" "
Arvosana 8 - Hyvä. 208 kautta 547 arvostelua" "
Arvosana 6 - OK. 71 kautta 547 arvostelua" "
Arvosana 4 - Huono. 28 kautta 547 arvostelua" "
Arvosana 2 - Hirveä. 21 kautta 547 arvostelua" "

8,4/10

Siisteys

8,6/10

Henkilökunta ja palvelu

7,8/10

Palvelut/mukavuudet

7,8/10

Majoituspaikan kunto ja tilat

8,0/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Patrice

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
This is a very charming old-fashioned motel. I appreciate how clean it is, and the towels are lovely!
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Andrew, eureka

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
PK (Pravin Kansagra) vastasi 28.5.2024
Dear GuestThank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Pravin KansagraGuest Relation Manager

8/10 Hyvä

Freddie

Hyvää: Henkilökunta ja palvelu
Very friendly staff. Clean room, a little wear and tear.
Yöpyi 1 yön toukokuussa 2024
PK (Pravin Kansagra) vastasi 26.5.2024
Dear GuestThank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Pravin KansagraGuest Relation Manager

4/10 Huono

Peter

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
The area is dirty. The property itself is old and not clean. Noise kept us awake! Really cannot recommend it.
Yöpyi 1 yön toukokuussa 2024
PK (Pravin Kansagra) vastasi 26.5.2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay with us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We are renovating the hall property.I hope that you will consider staying with us again so that we can have another chance to provide you with superior experience. Sincerely,Pravin KansagraGuest Relation Manager

8/10 Hyvä

Michael

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
No complaints and the price was great
Yöpyi 1 yön maaliskuussa 2024
PK (Pravin Kansagra) vastasi 26.5.2024
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager

10/10 Loistava

David

Matkusti lemmikkien kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice and old fashioned looking sign, nostalgic. Easy to find rooms.
Yöpyi 1 yön toukokuussa 2024
PRAVIN KANSGRA vastasi 7.5.2024
Dear Valued Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodations and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager

8/10 Hyvä

Grant, SUSANVILLE

Yöpyi 1 yön maaliskuussa 2024
PK (Pravin Kansagra) vastasi 26.5.2024
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager

6/10 OK

Ed

Matkusti lemmikkien kanssa, Matkusti perheen kanssa
Good area of town
Yöpyi 1 yön toukokuussa 2024
PRAVIN KANSGRA vastasi 6.5.2024
Dear Valued Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodations and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager

10/10 Loistava

Collin

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I had a great corner room, the front desk sir let me check in earlier than I expected due to some circumstances. He was great, room was a lot nicer than some of the other places I’ve stayed here! I will book again
Yöpyi 5 yötä huhtikuussa 2024
PRAVIN KANSGRA vastasi 6.5.2024
Dear Valued Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodations and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager

8/10 Hyvä

David, Evanston

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good older motel with friendly, but hard to understand counter staff. Room was clean and comfortable. Only stayed one night, so didn’t have a lot of interaction with the staff. Overall decent motel.
Yöpyi 1 yön huhtikuussa 2024
PRAVIN KANSGRA vastasi 27.4.2024
Dear Valued Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodations and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager

4/10 Huono

Chris

Yöpyi 1 yön huhtikuussa 2024
Pravin Kansagra vastasi 15.5.2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,PK (Pravin Kansagra)Guest Relation Manager

10/10 Loistava

Thomas

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great standard 10/10👍
Yöpyi 2 yötä huhtikuussa 2024
PRAVIN KANSGRA vastasi 25.4.2024
Dear Valued Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodations and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager

10/10 Loistava

jesse

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I really sensed the hard work and pride these guys put into the place. There were just a lot of little things you don't always expect in an inexpensive hotel, like table and chairs next to the bed, the shampoo and soaps, and the included breakfast.
Yöpyi 1 yön huhtikuussa 2024
PRAVIN KANSGRA vastasi 25.4.2024
Dear Valued Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodations and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager

8/10 Hyvä

harold

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
PRAVIN KANSGRA vastasi 25.4.2024
Dear Valued Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodations and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager

10/10 Loistava

Nichole

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff does a wonderful job of being kind and accommodating the rooms were clean smelled good and they promptly fixed my TV when I couldn't get it working overall it's always an amazing stay and I will always pick Thunderbird when given the chance.
Yöpyi 1 yön maaliskuussa 2024
PRAVIN KANSGRA vastasi 25.4.2024
Dear Valued Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodations and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager

8/10 Hyvä

Roger, Cindy

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
👍
Yöpyi 1 yön huhtikuussa 2024
PRAVIN KANSGRA vastasi 21.4.2024
Dear Valued Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodations and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager

6/10 OK

naomi

Matkusti lemmikkien kanssa, Matkusti kumppanin kanssa
Huonoa: Palvelut/mukavuudet
There is nothing wrong with this hotel, it's run down a bit and in a town that seems to be suffering from post covid. It was right downtown and was walkable to where we had dinner which was nice.
Yöpyi 1 yön huhtikuussa 2024
PRAVIN KANSGRA vastasi 19.4.2024
Dear GuestThank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Pravin KansagraGuest Relation Manager

8/10 Hyvä

Brandon

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
The staff was extremely friendly and helpful.
Yöpyi 1 yön maaliskuussa 2024
PRAVIN KANSGRA vastasi 24.3.2024
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager

8/10 Hyvä

Lawrence

Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
This is an older style motel in downtown Elko. It was clean, comfortable and contained all the facilities we required for our one night stay.
Yöpyi 1 yön maaliskuussa 2024
PRAVIN KANSGRA vastasi 10.3.2024
Dear Guest,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,Guest Relation Manager

10/10 Loistava

Thea Frances

Yöpyi 3 yötä helmikuussa 2024
PRAVIN KANSGRA vastasi 3.3.2024
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager

8/10 Hyvä

Bryan

Yöpyi 1 yön helmikuussa 2024
PRAVIN KANSAGRA vastasi 21.3.2024
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manage

8/10 Hyvä

M.E.

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I've been staying at Thunderbird for several years, I travel back and forth from UT to CA. It's a great halfway stop.
Yöpyi 1 yön helmikuussa 2024
PRAVIN KANSGRA vastasi 20.2.2024
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager

10/10 Loistava

charles

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The owners/staff are great people and conservative.
Yöpyi 1 yön tammikuussa 2024
PRAVIN KANSGRA vastasi 30.1.2024
Dear Guest,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,Pravin KansagraGuest Relation Manager

10/10 Loistava

Tyler

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good place
Clean and affordable
Yöpyi 1 yön tammikuussa 2024
PK (Pravin Kansagra) vastasi 30.1.2024
Dear Guest,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,Pravin KansagraGuest Relation Manager

10/10 Loistava

Zaida

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good place
Yöpyi 2 yötä tammikuussa 2024
PK (Pravin Kansagra) vastasi 30.1.2024
Dear Guest,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,Pravin KansagraGuest Relation Manager

10/10 Loistava

David

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä joulukuussa 2023
PRAVIN KANSAGRA vastasi 15.1.2024
Thank you for taking the time to complete our online survey regarding your recent stay with us.Allow me to apologize on behalf of our Dear Valued Guest,hotel for failing to meet your expectations regarding all of your issues on your recent visit. I have shared your feedback with maintenance and housekeeping department to ensure we handle these types of situations differently in the future. All that issue fixed.Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodation on your next visit to our hotel.Kind regards,Pravin KansagraGuest Relation Manager

2/10 Hirveä

Sarah

Matkusti lemmikkien kanssa, Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Booked room with the understanding they accepted esa animals as it states, and was charged fees that weren’t specifically for animals. It was an “additional family fee”. No other motels/hotels I was charged this fee especially with supporting esa documents. Also when leaving the motel early in the morning there was a homeless person climbing out of the window right next to the room I was staying at. Did not feel safe here at all, needs better security. Do not recommend
Guest Relation Manager vastasi 9.1.2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay with us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We are renovating the hall property.Sorry for the homeless person coming into the property. you call us so we can immediately call the police.As per your complaint, we have already complained to the police and put trespassing.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Pravin KansagraGuest Relation Manager

10/10 Loistava

Kendrick

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
It was good
Yöpyi 1 yön tammikuussa 2024
PK (Pravin Kansagra) vastasi 15.1.2024
Thank you for taking the time to complete our online survey regarding your recent stay with us.Allow me to apologize on behalf of our Dear Valued Guest,hotel for failing to meet your expectations regarding all of your issues on your recent visit. I have shared your feedback with maintenance and housekeeping department to ensure we handle these types of situations differently in the future. All that issue fixed.Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodation on your next visit to our hotel.Kind regards,Pravin KansagraGuest Relation Manager

8/10 Hyvä

John

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room was quite quiet eventhough it was adjacent to traffic.
Yöpyi 2 yötä joulukuussa 2023
Guest Relation Manager vastasi 15.1.2024
Thank you for taking the time to complete our online survey regarding your recent stay with us.Allow me to apologize on behalf of our Dear Valued Guest,hotel for failing to meet your expectations regarding all of your issues on your recent visit. I have shared your feedback with maintenance and housekeeping department to ensure we handle these types of situations differently in the future. All that issue fixed.Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodation on your next visit to our hotel.Kind regards,Pravin KansagraGuest Relation Manager

10/10 Loistava

Thea Frances

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Pravin and crew were excellent!
PRAVIN KANSGRA vastasi 13.2.2024
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager

4/10 Huono

Mary

Yöpyi 1 yön joulukuussa 2023
PRAVIN KANSGRA vastasi 15.1.2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay with us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We are renovating the hall property.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Pravin KansagraGuest Relation Manager

10/10 Loistava

Thomas

Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet
I enjoy the Thunderbird. I just need a place to crash when I have business in Elko. It's very inexpensive and that's what I like.
Yöpyi 1 yön joulukuussa 2023
PRAVIN KANSGRA vastasi 20.12.2023
Dear Guest,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,Pravin KansagraGuest Relation Manager

10/10 Loistava

Mr. Mrs. Larry

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
s
Yöpyi 1 yön marraskuussa 2023
PRAVIN KANSGRA vastasi 1.12.2023
Dear Guest,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,Pravin KansagraGuest Relation Manager

10/10 Loistava

Linda

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We stay here usually a couple times a year as it is a half way point on our drive to visit kids. Great place to stay away from the bustle. Clean, refinished rooms. The price is right.
Yöpyi 1 yön marraskuussa 2023
PRAVIN KANSAGRA vastasi 29.11.2023
Dear Guest,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,Pravin KansagraGuest Relation Manager

8/10 Hyvä

Anders

Simple and good price
Yöpyi 1 yön marraskuussa 2023
PRAVIN KANSGRA vastasi 23.11.2023
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager

8/10 Hyvä

Seneca

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Great Stafg
Clean rooms. Friendly staff. Whenever an issue popped up front desk was very prompt to resolve.
Yöpyi 7 yötä marraskuussa 2023
PRAVIN KANSGRA vastasi 23.11.2023
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager

10/10 Loistava

Lynn

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Except for the cockroach on the bathroom floor. It was great.
Yöpyi 1 yön marraskuussa 2023
PRAVIN KANSAGRA vastasi 20.11.2023
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager

10/10 Loistava

Kyle

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Always a great stay at the Thunderbird. I stay here often while working in the area and never have any complaints.
Yöpyi 5 yötä marraskuussa 2023
PRAVIN KANSGRA vastasi 19.11.2023
Dear Guest,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,Pravin KansagraGuest Relation Manager

8/10 Hyvä

Jerry

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 1 yön marraskuussa 2023
PRAVIN KANSGRA vastasi 18.11.2023
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager

8/10 Hyvä

Cole

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Fairly old motel, but nothing outside of what you'd expect. Bed was comfy, service was friendly, and location was great!
Yöpyi 1 yön marraskuussa 2023
PRAVIN KANSGRA vastasi 16.11.2023
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager

4/10 Huono

Norma

Yöpyi 1 yön marraskuussa 2023
PRAVIN KANSAGRA vastasi 5.12.2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay with us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We are renovating the hall property.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Pravin KansagraGuest Relation Manager

8/10 Hyvä

John

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön marraskuussa 2023
PRAVIN KANSGRA vastasi 16.11.2023
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager

10/10 Loistava

Kyle

Liikematkailija
Hyvää: Palvelut/mukavuudet
Quiet, comfortable and very friendly staff. I’ll definitely stay here again.
Yöpyi 4 yötä lokakuussa 2023
PRAVIN KANSGRA vastasi 4.11.2023
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Two tumbs up
Clean, comfortable room. Friendly staff. Internet in the room was marginal. Great breakfast options.
Yöpyi 1 yön lokakuussa 2023
PRAVIN KANSGRA vastasi 3.11.2023
Dear Guest,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,Pravin KansagraGuest Relation Manager

10/10 Loistava

Adisen

Yöpyi 1 yön lokakuussa 2023
PRAVIN KANSGRA vastasi 20.11.2023
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager

6/10 OK

Karla

Huonoa: Majoituspaikan kunto ja tilat
Motel was rundown. Carpet stained and just old. Bed was comfortable. Served our need for quick place to stay with our dog
Yöpyi 1 yön lokakuussa 2023
PK (Pravin Kansagra) vastasi 30.10.2023
Thank you for taking the time to complete our online survey regarding your recent stay with us.Allow me to apologize on behalf of our Dear Valued Guest,hotel for failing to meet your expectations regarding all of your issues on your recent visit. I have shared your feedback with maintenance and housekeeping department to ensure we handle these types of situations differently in the future. All that issue fixed.Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodation on your next visit to our hotel.Kind regards,Pravin KansagraGuest Relation Manager

8/10 Hyvä

Kurt

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Quaint, dated, not so well worn. Was quiet, comfortable, good location...
Yöpyi 1 yön lokakuussa 2023
PK (Pravin Kansagra) vastasi 30.10.2023
Dear Guest,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,Pravin KansagraGuest Relation Manager

8/10 Hyvä

Carl, Hayward

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön lokakuussa 2023
PK (Pravin Kansagra) vastasi 30.10.2023
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager

10/10 Loistava

Richard

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön lokakuussa 2023
PRAVIN KANSGRA vastasi 25.10.2023
Dear Guest,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,PK (Pravin Kansagra)Guest Relation Manager

10/10 Loistava

Carrie

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2023
PRAVIN KANSGRA vastasi 20.10.2023
Dear Guest,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you with the same pleasant accommodation and service the next time you are in town.Kind regards,Pravin KansagraGuest Relation Manager