Hotellit uima-altaalla - Elsdon, Newcastle-upon-Tyne

”Look, don't get me wrong, it's not terrible by any means. It's just that for a hotel that's trying to play at this level, it struggles with some of the basics. If you're having a short stay there's no housekeeping by default, (which they don't tell you when you arrive) but there's only a small (non-heated) towel rail, so you're going to have soggy towels on day 2. Yes, there was a (small) sign in reception saying this, but it's the kind of thing it would be good for the receptionist to...

”As many have said, this is a dated hotel with a very 1970s feel. We stayed on a Friday night as we had an early flight the next day, and the car park was very busy (as was the bar, so we ended up eating in a side room). The food was actually pretty good. The rooms were fairly basic but comfortable, and we felt safe the whole time. It was a very short walk to the airport the next morning (I asked if they did wake-up phone calls and got a firm 'no'). Still, the staff were friendly, and the hotel...

”I didn't use the pool ”

”Excellent standard of room and facilities . Food, staff etc was amazing”