Elsmere Hotellit

”The rooms and commen areas were nice and clean.”

”Everything was”

”During our stay at this hotel, cash was stolen from our room while we were at breakfast. We always make sure to close and secure the door, so this was extremely alarming. When we reported the incident, the manager suggested that we must not have closed the door properly, which felt dismissive and unhelpful. They also implied that “not enough time had passed” for a theft to occur — an assumption that did nothing to address the seriousness of the situation. We asked for the key‑log records for...

”The staff really makes the stay. All of them are so friendly and make you feel welcomed and wanted. We've stayed multiple times and now some feel like family or old friends!”

”The was a rookie at the front desk checking me in. She recovered quickly from her room key mistake.”

”Clean room convenient location”

”Very nice facility! Staff was very friendly and helpful. The breakfast buffet was excellent with the omelette station. Rooms are comfortable.”

”Property was very clean and comfortable. The surrounding area was quaint and very nice. Would stay there again.”

”It was good sleep”

”Please vacuum more. The guest were very hard on this property while were with you. The amount of trash in the halls made our visit a bad one. Our toilet was draining slow we used the lobby one frequently. The location was good for our needs. We will choose another hotel closer to our destination on our next visit.”

”Place was fine. Minor issues were a very loud HVAC unit, very low shower pressure. Breakfast ok.”

”Have to give this hotel a C, maybe a C-. After we checked in, we found that Housekeeping had not restocked our room. The bath wash and conditioner were empty and we had to wait for the next day for them to be replenished and the Kleenex box was empty. I was able to get Kleenex from the front desk. The breakfast was good and the pool area cleaned. I didn’t realize this hotel was close to a highway so we heard traffic all the time, the front desk was courteous. Would try a different hotel in the...

”I will say Kayla was amazing at the front desk. She handled all my needs with no issues. She was friendly, knowledgeable and great way to start my trip. Breakfast was ok but the breakfast staff was friendly andbenergetic, great way to begin the day. The rooms are a decent size, lots of space for sharing. I didn't use any amenities. I utilized late check out, received my receipt showing paid. Housekeeping knocked three different times waking me despite me saying I had late check out. Then the...

”Check in was super fast and the lady at the front desk was very nice and fast. The bed was very clean and nicely made. For a one night stay it was pretty nice. One thing I do have to complain about is we walked by the pool and it was very yellowish green so we didn’t go in it.”

”Clean room and parking”

”Room was ready, clean, comfortable bed, quite”

”Hi”

”Mediocre Hotel.”

”Room was clean and well maintained”

”The staff was great”