Elton Hotellit

”Key card didn’t work in the outside door but someone heard knocking and opened the door”

”I have a 3-5 on service. All the staff that I interacted with were very helpful and professional. However, the housekeeping was not good. I was only there for 2 days. On the first day, my room was not cleaned, despite housekeeping being right outside the room when I left for the day. On the second day, the room was cleaned but the amenities (tea, coffee, etc.) were not replenished. Clearly no quality checks by the housekeeping management.”

”Very friendly and nice room”

”We stayed for one night as a stopover on the way North and were very happy that we picked this Inn. The room was quite basic but perfectly adequate for our needs and in line with the price point. We had an evening meal in the bar area which was very good with generous portions and we were served by a lovely young lady who was very friendly and helpful. The cooked breakfast was nothing short of excellent with good quality ingredients, perfectly prepared.”

”Excellent for what is intended - a comfy stopover, friendly staff, and no frills”

”Lovely and peaceful”

”Staff were amazing on reception and a shout out to the male manager(?) next door at Beefeater! Excellent service! Room was sufficient for our needs the only thing that would be great would be a smart tv in the room!”

”I have now stayed here a couple of times. Lovely inn, great food offering, the rooms are clean and the staff are friendly. Look forward to my next visit”

”Great location for Saltburn & Whitby, lovely, quiet village. Sunday lunch was delicious, big portions, very good value for money. Would highly recommend. The room was clean & very comfortable with fantastic views. The bed was very comfy too. The staff were all very friendly and attentative. Will definitely visit again. ”

”Rooms and outside facilities need updating and decorating. Outside tables and patio needs regular cleaning and sweeping. But Ben and all his staff were helpful, attentive and friendly.”

”Staff great very clean food good.”

”No veiw from room roof & kitchen pipes fid ask for a veiw . But nice room nets up . Nice staff did not eat there”

”Never stay again over priced Low Quality And not free parking as last 10 years”

”Brilliant property, stayed here with our staff for the weekend while racing at Croft. Not far from the circuit, beautiful little pub, huge rooms, very spacious and clean. Found a little gem with this place and we will be back 100%.”

”We had a good stay at Premier Inn Durham North overall. When we arrived, there was an issue with our booking payment. We had already paid through Expedia, but at reception we were initially told that the payment had not gone through and that we would need to pay the full amount again. The receptionist was not very friendly at first and said that this was not their problem, which felt quite stressful after a long journey. In the end, he made a phone call and we were given our room, so the issue...

”Staff were great, the hotel looked stunning and the grounds were amazing. The breakfast was delicious too. The room we had was in the attic so I kept hitting my head, the main light in the room was above the doorway which was around a corner so didn’t really help at all. There was water and hair in the bottom of the shower when we arrived as if someone had only just had a shower. There were patches of damp in the room around the window and on the ceiling.”