Matkat – Embu-Guaçu

very stylish hotel with great reception staff, fantastic breakfast

This hotel is very overpriced for the quality of it. I had booked a room titled as ”Grand Premium” but it really was far from premium. A very basic room with outdated interior, really worn out bathroom, broken lamp in the room, a really noisy fridge and a loud airconditioning that hardly worked. The common facilities are nice, but the reception staff wasn’t very helpful and the room wasn’t cleaned well enough. Overall, I was very disappointed in this hotel as Melia normally has quality hotels (I’ve stayed in many), but this is not one of them. I wouldn’t stay here again, and it was definitely not worth the price of over 200 euros / 1000 reais per night.

Eu sempre que posso escolho ficar no hotel. Acho razoável o custo/beneficio. No entanto, nas duas últimas vezes que fiquei notei que o odor, tanto nos elevadores quanto nos quartos, estão ruins. Um cheiro de velho, tipo “maquiado” e não conservado…! Acredito que seja de carpetes, tapetes no quarto mal conservados. Uma pena.

Quarto limpo boa recepção dos funcionários e café da manhã bom