Hotellit lähellä kohdetta Essex Steam Train

”The building and grounds need maintenance. There's rotting window sills and rain damage on the ceiling, spots of bleach on the carpets and the doorknob of a closet came off in my hand. The TV in the room is incredibly small, the size of a computer screen. You don't come to a hotel to watch TV but like showers, you expect a nice experience. The breakfasts were ok, but not great.”

”staff and parking”

”Rooms were spacious and clean, its pet friendly, They have great coffee shops near by and grocery stores very convenient location.”

”Horrible room, foul odor in the bathroom, and the door didn’t close, no soap, no tissues, no coffee maker. Run, don’t walk, away from this place.”

”The woman at the front desk was very polite and helpful. The room wasn't the cleanest, there was either dust and/or mold on the valance and curtains. The floor was dirty, had to walk around with shoes or flip flops on because my feet were filthy from walking for 5 minutes. Looked like smeared blood on the wall and saw possibly a roach in the room.”

”Our room was dark and the light on the wall was not working. There was a standing lamp but no outlet to plug it into, so we made do with two desk lamps. The bathroom was a little shabby but the bed was comfortable and clean and the woman at the desk was really nice and friendly. The AC also worked well.”

”I stayed here, but there was no lantern or scissors provided, and the lantern in my friend’s unit was broken too. So I asked for a replacement, but I was told there wasn’t one available and to just deal with it. I asked them to help resolve the issue, but all they said was to talk to the manager in the morning. I think that is very poor customer service.”

”We reserved 2 rooms a month ago, asked to be nearby instead were on 2 different floors. Room 2 had sand in the sheets and dirt on cover. Called front desk, was given new sheets, wrong size and had to change ourselves since room cleaning gone for day. Front desk should have offered to change the bed!! Other room was fine. Breakfast was really good, very well kept up with refills. Breakfast room could have been bigger.”