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Arvostelut: Best Western Exeter Lord Haldon Country Hotel

3 out of 5
Best Western Exeter Lord Haldon Country Hotel
Haldon Drive, Dunchideock, Exeter, England

Arvostelut

8,4

Erittäin hyvä

Arvosana 10 - Loistava. 128 kautta 333 arvostelua" "
Arvosana 8 - Hyvä. 144 kautta 333 arvostelua" "
Arvosana 6 - OK. 44 kautta 333 arvostelua" "
Arvosana 4 - Huono. 9 kautta 333 arvostelua" "
Arvosana 2 - Hirveä. 8 kautta 333 arvostelua" "

8,8/10

Siisteys

8,8/10

Henkilökunta ja palvelu

7,8/10

Palvelut/mukavuudet

7,8/10

Majoituspaikan kunto ja tilat

7,0/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Tarkistettu asiakas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Luonto, arkkitehtuuri, talon koko. Ei hissiä... OK silti mutta portaat jyrkät.
Yöpyi 11 yötä marraskuussa 2019
The Haldon Team vastasi 22.12.2019
Thank you for your review we look froward to seeing you again Kind Regards

10/10 Loistava

Sam

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very friendly service. Beautiful setting with lovely views and grounds. Quiet and comfortable. Dog-friendly which is a bonus.
Yöpyi 1 yön maaliskuussa 2024
RECEPTION vastasi 14.4.2024
Thank you for reviewing our hotel. We are pleased to hear you enjoyed your stay with us. We hope to see you again in the future.Kind regards,Reception.

10/10 Loistava

Parvaiz

Yöpyi 1 yön marraskuussa 2023
RECEPTION vastasi 3.12.2023
Thank you for reviewing our hotel. We hope to see you again in the future.

8/10 Hyvä

Kate

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Lovely location, excellent surroundings, very clean, friendly staff, excellent breakfast. The room was a little tired and the bathroom needs an update. However, it was very clean and comfortable and we would stay again.
Yöpyi 1 yön lokakuussa 2023
RECEPTION vastasi 23.10.2023
Thank you for reviewing our hotel. We are glad to hear you enjoyed your stay with us. We hope to see you again in the future.Kind regards,Reception.

6/10 OK

Richard

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä syyskuussa 2023
RECEPTION vastasi 3.10.2023
Thank you for reviewing our hotel. We hope to see you again.Kind regards,Reception

6/10 OK

Ad

Matkusti kumppanin kanssa
Ruim en gratis parkeerterrein Prachtige locatie Vriendelijke ontvangst Goed bed - Hele smalle en slechte toegangswegen Buiten en binnen vraagt het gebouw nog het nodige onderhoud. Geen airco op de kamer. Heel simpel sanitair waar nog veel aan te verbeteren valt Gehorig Tip: Probeer de eerste keer bij daglicht te arriveren anders weet je in het donker niet waar je terecht gekomen bent.
RECEPTION vastasi 3.10.2023
Thank you for reviewing our hotel. We are glad to hear you enjoyed your stay with us. We hope to see you again in the future.Kind regards,Reception.

8/10 Hyvä

Anthony

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä elokuussa 2023
RECEPTION vastasi 3.10.2023
Thank you for reviewing our hotel. We hope to see you again in the future.Kind regards,Reception.

8/10 Hyvä

David

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön elokuussa 2023
RECEPTION vastasi 21.8.2023
Thank you for reviewing our hotel. We hope to see you again in the future.Kind regards,Reception.

8/10 Hyvä

Patricia

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
A lovely location with beautiful gardens. Very helpful staff. The bathrooms could do with updating but the building is amazing if you like period properties which we do.
Yöpyi 1 yön heinäkuussa 2023
RECEPTION vastasi 2.8.2023
Thank you for reviewing our hotel. We are glad to hear you enjoyed your stay with us. We hope to see you again in the future. Kind regards,Reception.

10/10 Loistava

alan

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Nice surprise
Nice quiet old country house. Public areas a bit tired but my room looked recently updated. Food was good. Gardens and view are lovely.
Yöpyi 1 yön heinäkuussa 2023
RECEPTION vastasi 2.8.2023
Thank you for reviewing our hotel. We are glad to hear you enjoyed your stay with us. We hope to see you again in the future.Kind regards,Reception.

8/10 Hyvä

GILL

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Just an overnight stay. Difficult to find. Surroundings lovely with some nice walks. Staff lovely but service a little slow and evening meal order incorrect.
Yöpyi 1 yön kesäkuussa 2023
RECEPTION vastasi 2.8.2023
Thank you for reviewing our hotel. We are glad to hear you enjoyed your stay with us. We apologise about your evening meal being incorrect. We hope to see you again in the future.Kind regards,Reception.

10/10 Loistava

Jason

Yöpyi 1 yön kesäkuussa 2023
RECEPTION vastasi 2.8.2023
Thank you for reviewing our hotel. We hope to see you again in the future.Kind regards,Reception.

8/10 Hyvä

Jayne

Yöpyi 1 yön maaliskuussa 2023

8/10 Hyvä

Katrina

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Friendly Place!
Room a little old fashioned (bathroom had been refurbed though), mattress awful (really bad). Location, grounds, view and staff amazing. Didn't get any GPS close by so was a little frustrating to find initially. Drive up to hotel is full of potholes which probably belongs to a neigbouring property, however it is pretty bad and some are very deep, could be damaging.
Yöpyi 1 yön huhtikuussa 2023
RECEPTION vastasi 28.4.2023
Good morning,Thank you for your review on our hotel. We apologise for the problems with your stay. We are making improvements to the hotel. We hope to see you again.

10/10 Loistava

Cheryl

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
A restful stay
First impressions was that check in was a little slow, ringing the phone at reception didn’t work so I found the bar where there was a member of staff. Food was excellent both breakfast and supper and service staff were attentive and efficient. Generous smoked salmon with scrambled egg. Bed was very comfortable, rooms warm, decor a little tired and bathroom needing a small amount of DIY. Seeing to the base of the bath. Walks are terribly thin, some guests are incredibly selfish when it comes to noise levels. We were very happy with our stay and would definitely come back. Thankyou a much needed break.
Yöpyi 2 yötä huhtikuussa 2023
RECEPTION vastasi 28.4.2023
Good morning,Thank you for your review on our hotel. We are glad to hear you enjoyed your stay. We are always looking to make improvements to our hotel. We hope to see you again in the future.

8/10 Hyvä

TOM

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Decent hotel off the beaten track
Decent hotel off the beaten track.
Yöpyi 1 yön lokakuussa 2022
RECEPTION vastasi 3.12.2023
Thank you for reviewing our hotel. We hope to see you again in the future.

8/10 Hyvä

R p

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
A must if your near Exeter
Really nice hotel, rooms were a great size and tea , coffee provided. A bit tricky to find the place but it's well worth it when you arrive. Staff were really good both reception and waiter/bar person could not have been more polite and helpful. Would definitely stay again if I'm in the area
Yöpyi 2 yötä maaliskuussa 2023
Reservations vastasi 28.4.2023
Thank you for your review on our hotel. We are glad to hear you experienced the high quality service our staff are expected to give. We look forward to seeing you in the future.

10/10 Loistava

Elizabeth

Yöpyi 1 yön maaliskuussa 2023
Reservations vastasi 25.3.2023
Hi Elizabeth,Thank you for your review.We are glad you enjoyed your stay with us and hope to see you again.Kind regards,Reservations

10/10 Loistava

Elizabeth

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Will stay again
Staff were really friendly and helpful. Room and bathroom were spotless. Room spacious and comfortable Food was very nice. Corridors were a bit tired
Yöpyi 1 yön maaliskuussa 2023
Reservations vastasi 24.3.2023
Thank you for reviewing our hotel. We are glad to hear that you enjoyed your stay with us. We look forward to seeing you in the future.Kind Regards,Reception.

8/10 Hyvä

Ian

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Clean rooms, friendly staff, good food. Only criticism is water pressure is remarkably bad so the shower is poor and it takes an age just to run a bath.
Yöpyi 1 yön helmikuussa 2023
Reservations vastasi 12.3.2023
Thank you for your review. We are sorry about the water pressure and we will look into that. We are glad you enjoyed our hotel and the food. The Haldon Team.

8/10 Hyvä

Paul

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very good room and bathroom. Quiet location in the countryside Conveniently close to A30
Yöpyi 1 yön helmikuussa 2023
Reservations vastasi 15.2.2023
Thank you for your review. We are glad to hear you enjoyed your stay with us It. We look forward to welcoming you back in the future.

8/10 Hyvä

Donna

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Lovely located hotel Could improve with bottles of shampoo, body wash etc fitted to the shower wall instead of small bottles
Yöpyi 2 yötä joulukuussa 2022
Reservations vastasi 2.2.2023
Dear Donna,Thank you for taking the time to post a review of our property. We are happy to hear you enjoyed your time at the Lord Haldon Hotel. Our goal is always to exceed your expectations! We are moving away from the small bottles in the bathrooms in the following weeks your comment is spot on and We hope to see you soon!Best regards, The Haldon Team

8/10 Hyvä

Godfrey

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Love the area and staff.
Generally we enjoyed our stay . It was marked a bit by the amount of light from around bedroom door. You really need to get someone who knows how to hang doors correctly..more that one.
Yöpyi 5 yötä marraskuussa 2022

8/10 Hyvä

KATIE

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
1 night comfy and quiet stay
Great, peaceful location and lovely grounds to walk our dog. Warm welcome and allocated large, very clean room with modern bathroom. would have been nice to be offered help with luggage to the the top of the building. Didn't have breakfast as left early. Had bar drinks in our room. Lighting very bright in bar area. Staff all friendly and hotel reasonably priced and very quiet with lovely countryside and near to Exeter.
Yöpyi 1 yön marraskuussa 2022

8/10 Hyvä

Alison

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great stay
It was a lovely stay , very friendly , helpful staff . Rooms were clean and had everything you could need . Bath was amazing !
Yöpyi 1 yön marraskuussa 2022

8/10 Hyvä

Richard

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Comfortable but tired
The hotel was comfortable and we enjoyed our short stay however the hotel is looking a little tired and dated with work needed on the driveway into the hotel grounds, which doesn’t set a good first impression. Overall the hotel is okay and convenient for our stay but the hotel could be better
Yöpyi 2 yötä lokakuussa 2022

10/10 Loistava

Teresa

Yöpyi 1 yön lokakuussa 2022

8/10 Hyvä

C

Yöpyi 1 yön lokakuussa 2022

10/10 Loistava

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2022

8/10 Hyvä

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä syyskuussa 2022
RECEPTION vastasi 4.10.2022
Dear Guest, Thank you for your review score. We are glad you appreciated our unique historical building. We look forward to welcoming you back. Kind regards - The Lord Haldon Team

2/10 Hirveä

Noel

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This hotel was in a beautiful place but was so far off the beaten path! The room was very under whelming and needs to be updated! The hotel is no where near civilization! The staff were not very attentive or helpful!
Yöpyi 1 yön syyskuussa 2022
RECEPTION vastasi 4.10.2022
Dear Noel, Thank you for your feedback. The hotel is a listed building on Haldon Hill, 8 mins drive from the outskirts of Exeter if the main road via Ide is taken. The postcode for this is EX2 9RY. We apologize that the staff were not attentive enough on your visit. Please feel free to call reception on 01392 832483 if we are able to rebook your stay to make it up to you. Kind regards - The Lord Haldon Team

10/10 Loistava

Liza

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Pleasant hotel with lovely surroundings.
Visiting Exeter for university open day with son. It was located near enough to where we needed to be the next day with lovely views of the countryside. The evening meal was pleasant and the breakfast was good. The clean and tidy twin room had a large en-suite. The staff were on hand and very helpful. It provided us with everything needed for an overnight stop over. Only downside was, it was a bit tricky to find.
View from the car park.
View from the car park.
Yöpyi 1 yön syyskuussa 2022
RECEPTION vastasi 4.10.2022
Dear Liza, We are very glad you had a great stay. We really appreciate your review and we love your photos of the views from our hotel! Thank you again for appreciating our building and its location. We look forward to welcoming you back. Kind regards - The Lord Haldon Team.

8/10 Hyvä

James

Yöpyi 1 yön toukokuussa 2022

8/10 Hyvä

Yvonne

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Excellent stay weather perfect and such a quiet location. Staff friendly and helpful.
Yöpyi 1 yön toukokuussa 2022
Reservations vastasi 9.7.2022
Thank you very much for your lovely review. We are happy to have given you the experience you were hoping for.

8/10 Hyvä

Mrs

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Secret getaway
Tucked away in the middle of nowhere. Stunning views, with a beautiful garden. Updating is on going. (Some dooms were a lot better than others) Outlook to rear rooms needs attention. Staff very helpful. Food menu was quite basic. Entrance drive has a couple of potholes that need filling. Back of hotel needs a bit of tlc.
Yöpyi 2 yötä toukokuussa 2022

6/10 OK

steve

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Perfectly acceptable for a trip to the races
Hotel is in a pleasant rural area accessed via single track lanes. The hotel has an unusual layout - it doesn't exactly flow and the restaurant lacks atmosphere. The bathroom was recently refitted and very pleasant. The checkout was a farce as each of our three parties was overcharged having already paid for breakfast upon booking we then had to prove this before additional breakfast charge was removed. Food was uninspiring, the scampi and chips was clearly frozen rather than fresh. In all I would describe as an acceptable but uninspiring hotel set in nice grounds
Yöpyi 1 yön huhtikuussa 2022

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice quiet bolthole
Lovely peaceful venue with clean, well presented rooms and bathrooms. Didn’t manage to try out bar and restaurant but will certainly stay again.
Yöpyi 1 yön huhtikuussa 2022

8/10 Hyvä

Sarah

Yöpyi 1 yön huhtikuussa 2022

10/10 Loistava

Philip

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice room and excellent food
My stay was for a business trip and I must say it was very pleasant. The room was excellent and comfy with a supersized bath which was so relaxing after a busy day. The one downer on the room was that everywhere else I have stayed for this kind of trip have always done daily housekeeping and topped up supplies but unfortunately they didn’t here and I had to ask on a couple of occasions for top ups, not a major issue but just something I noted. The big big plus is the food, it is a minimal menu but everything I had was superb, maybe they have it right and have few dishes but do them really well, compliments to the chef and kitchen staff👏👌 All staff were really pleasant and helpful.
View from the car park
Yöpyi 4 yötä helmikuussa 2022

8/10 Hyvä

james

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2021

10/10 Loistava

Jessie

Yöpyi 1 yön joulukuussa 2021

10/10 Loistava

Jane

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Lovely situation overlooking Exeter but a rather difficult lane to find Hotel, and Sat Nav no help . We had a dog and it was very accommodating.staff friendly and courteous. Room comfortable. Nice place to meet though access not easy from A39. Surrounded by country lanes, but an interesting place.
Yöpyi 1 yön lokakuussa 2021

10/10 Loistava

Rebecca

Yöpyi 3 yötä lokakuussa 2021

6/10 OK

stefania

Hyvää: Siisteys ja henkilökunta ja palvelu
A pleasant stay
We had a pleasant stay. Staff was polite and helpful, bed was comfortable and food at the restaurant was very good. Structure is a bit dated and could do with modernisation.
Yöpyi 1 yön lokakuussa 2021

6/10 OK

Susan

Hyvää: Henkilökunta ja palvelu
Yöpyi 1 yön syyskuussa 2021

8/10 Hyvä

LANA

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä elokuussa 2021

8/10 Hyvä

Adam

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 1 yön elokuussa 2021

6/10 OK

Tarkistettu asiakas

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Whilst the staff were lovely and the hotel was well placed for our trip and comfortable, it did feel quite dated and in need of some updating and TLC. There were no recycling facilities either which leads me to believe it’s not being done which, in 2021 is mad! But it was a nice relaxing stay and the building itself & grounds are beautiful.
Yöpyi 2 yötä elokuussa 2021

8/10 Hyvä

Jean

Relaxing break
Not the bestest Best Western hotel. Room was large and bright but very dated and had a few problems i.e. shower handle was broken, toilet seat would not stay up (for gents) hot and cold taps feel sure should have been the other way round felt the whole place could do with uplifting. Not very clear on check in regarding COVID and housekeeping when we went to ask for milk we were told we had to request everything down to clean towels as there was no room service would have helped if we were advised at time of check in. Pricing in the bar was hit and miss two nights never the same price but same drinks. Very expensive too. Breakfast was ok up to last morning and poached eggs came as fried they were willing to take back but we accepted, would not like to see them thrown away. Waitress was off reception and said they were busy can’t see why that would make your order wrong. All in all surroundings were very peaceful so we had a relaxing break.
Yöpyi 3 yötä elokuussa 2021

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Lovely view - although access to hotel was down very narrow lanes. The staff and service were excellent - the best we've seen in a long time; especially the man on reception when we arrived, who then also became our very efficient waiter. The food was also good - evening meal and breakfast. The only thing I didn't like was having a wash basin in the bedroom rather than in the ensuite. Decor was a little tired but all clean.
Yöpyi 1 yön elokuussa 2021