Perhehotellit - Fairview Heights, Illinois

”It was a simple stay, I didn’t spend much time at the hotel but they were quick with no issues. I might have left my white button up in the closet. But overall everything was fine.”

”All good”

”No breakfast, there was no food. Coffee out. Staff only refilled everything when a customer came to front desk. 3rd floor hallway smelled like marijuana. We stayed two nights and asked cleaning staff to just replace towels and washcloths, they acknowledged what we wanted, but didn't action. We understand the low cost equates to less options, but the basic options, like breakfast and clean towels are expected.”

”The pool was closed; we were directed to use the pool at the property next doors. The carpets were sticky and damp in the rooms. There were air fresheners laid on tables throughout the halls and room as if it were a smoking floor previously.”

”Shower needed to be cleaned”

”Newly renovated! Clean comfy beds Large rooms Refrigerator and microwave Only small complaint was the AC didn’t work as well as I would have liked. I had it set on 60 and I was still hot. I luckily brought a fan so it was fine but it was NO way 60 degrees. It worked , but just not as well as it should ! Definately would stay again at this property !”

”Staff were helpful.”

”The desk staff were not very courteous and very unprofessional. The breakfast was not very good. The person at the desk was not helpful when asking questions about extra napkins and we were told the refrigerator was broken. The creamer for the coffee which needed refrigeration was left out at all times.”