Hotellit kohteessa Festival Hills, El Paso

”When checking in, they ask for your driver's license. I understand that. Then, they ask you to type all of that information into another device. I just provided my name, address, and other details. Why am I being required to provide all of the same information again? It should be captured on my license. Also, would it pain you to put "United States" at the top of the listing of 200 countries when checking in in America? Scrolling past Uganda and Ukraine seems a bit much. The check-in...

”Veronica staff excellent customer service and excellent communication skills”

”Door knows we're all loose, had to change rooms, and the door know was also loose. No non smoking rooms no secure lock. I wouldn't recommend this hotel.”

”We lucked out and got a room downstairs,which helped when carrying our work equipment out and in. The restaurant selection within walking distance was great!! All we can say is add Ramen Noodles to the selection in the lobby!! We would of killed it for late night snack”

”Great place”

”Very clean and the staff very helpful”

”Todo bien”

”Cochino y de malas en frontdesk”

”The staff is very friendly”

”A very clean place”

”Told room was handicap accessible and it was not even though we had paid for a handicap room. In addition, water was not draining in shower. Diana was rude and unhelpful. The 2 trash cans in the room did not have bags for the trash, room didn’t look prepared.”

”.”

”Todo bien”

”I had my room switched 3 times! My first room had cockaroch s. My 2nd room the ac unit did not blow cold and my 3rd unit had flying cockarochs! Very dirty as well! I put a complaint in with the front desk, showed them pictures and was supposed to receive a discount on my next room today and tomorrow. Nothing was done!”

”We checked in after booking two room, were charged two separate deposits. I thought fine it’s most likely policy. Then we got in our room and there was make up all over one blanket and then the second bed had blood spots on the top blanket and bottom blanket. We then asked for two rollouts one for each room cause our kids don’t like sleeping together, they said yeah they are $15 each. I told my husband that was fine, he went to pay for them and they said actually we only have one. Other than...

”Excelente servicio y muy recomendable el desayuno”