Dear Guest, Thank you for leaving your opinion about our Unahotels Vittoria. We took note about your signal review that allow us to improve our standards. We regret that you had some issues with the lighting during the night. We hope to welcome you again and make you appreciate the qaulity of all our services. I send you my Best regards Francesco Marzola General Manager

Dear Guest, Thank you for leaving your opinion about our UNA Hotel Vittoria. We regret if your stay hasn't been completely positive. Our staff is always at disposal to assist all our guests and to make their stay comfortable. I hope to welcome you again for your next stay in Florence. Best regards, Francesco Marzola General Manager

Dear Mr Keyvan,Thank you for sharing your opinion with us.We regret that you didn't appreciate the location. The hotel is in the historical quarter of San Frediano. You can reach the city centre in 20 minutes by foot or 10 minutes by bus.We hope to welcome you again for your next stay in Florence.We send you ourBest regardsFrancesco MarzolaGeneral Manager

Gentile Sig.ra Tina,Grazie per aver valutato positivamente il suo soggiorno all'Unahotels Vittoria.Spero di poterla accogliere nuovamente in occasione del suo prossimo soggiorno a Firenze.Saluti da tutto lo staff!Francesco MarzolaDirettore

Dear Hector, Thank you for your positive evaluation! We're so glad that you enjoyed your stay with us. We hope to welcome you again for your next stay in Florence. Greetings from all the staff! Francesco Marzola General Manager

Dear Guest,Thank you for leaving your positive evaluation.We're glad to read that you appreciated the professionality of our staff and our services.We hope to welcome you again for your next trip in Florence.Greetings from all the staff!Francesco MarzolaGeneral Manager

Gentile Paolo,Grazie per aver condiviso la sua valutazione online.Speriamo di poterla accogliere per un prossimo soggiorno a Firenze. Cordiali SalutiFrancesco MarzolaDirettore

Dear Guest,Thank you for your positive evaluation!We're so glad that you enjoyed your experience at our Unahotels Vittoria.We hope to welcome you again for your next stay in Florence.Greetings from all the staff!Francesco MarzolaGeneral Manager

Gentile Antonella,Grazie per aver lasciato la sua recensione positiva a seguito del suo soggiorno presso la nostra struttura.Speriamo di accoglierla nuovamente per un suo prossimo soggiorno in hotel.Cordiali SalutiFrancesco MarzolaDirettore

Dear Guest,Thank you for your positive evaluation.We're so glad that you enjoyed your experience at our Unahotels Vittoria and we hope to welcome you again for your next stay in Florence.Greetings from all our staff!Francesco MarzolaGeneral Manager

Dear Mrs Tamara,Thank you for your positive evaluation!We're so glad that you enjoyed your stay with us and mainly the style of the hotel and the room.We took note also about the features that you appreciated less than others.All the reviews are important for us to understand where we have to improve and offer a better service more and more.We hope to welcome you again for your next stay in Florence.Best regards,Francesco MarzolaGeneral Manager

Dear Mr Geugje,Thank you for sharing your opinion with us.We regret that your stay doesn't live up completely your expectations.Unfortunately the first night we hadn't availability for an upgrade but i'm glad that we could do it the next days. Our staff is always at disposal in case of needs or problems.We took note about your signal reviews that will be useful to improve our standards.The hotel is located in the historical quarter of San Frediano, away from the confusion of city centre, that you can reach it in 10 minutes by bus, the bus stop is near the hotel, or alternatively you can reach Ponte Vecchio in 20 minutes walking.We regret for the misunderstanding occured with the housekeeping and for not having made you perceive the quality normally appreciated by our guests.We treasure of your review to put a focus on the quality of the services and implement the actions needed to improve every day. We send you ourBest regards,Francesco MarzolaGeneral Manager

Gentile Ospite,Grazie per aver condiviso la sua recensione nel web.Speriamo di poterla accogliere per un nuovo soggiorno a FirenzeCordiali SalutiFrancesco MarzolaDirettore

Gentile Sig. Andrea,Grazie per aver lasciato la sua valutazione.Siamo contenti che la sua esperienza di soggiorno sia stata positiva e spero di poterla accogliere nuovamente in occasione del suo prossimo soggiorno a Firenze.Saluti da tutto lo staff!Francesco MarzolaDirettore

Gentile Samuele,Grazie per la sua valutazione positiva.Siamo davvero contenti che abbia particolarmente apprezzato la professionalità del personale.Spero di poterla accogliere presto in occasione del suo prossimo soggiorno a Firenze.Saluti da tutto lo staff!Francesco MarzolaDirettore

Gentile Sig. Davide,Grazie per la sua valutazione positiva.Siamo contenti che abbia trascorso un piacevole soggiorno al nostro Unahotels Vittoria.Spero di poterla accogliere nuovamente in occasione del suo prossimo viaggio a Firenze.Saluti da tutto lo staff!Francesco MarzolaDirettore

Dear Guest,Thank you for sharing your opinion about the stay at our Unahotels Vittoria.We took note about the features that you appreciated less than others. Your comments is useful for us to improve our standards more and more.We regret that your rest was bothered by other guests but i'm glad that we changed your room to reduce your discomfort.We're glad that you appreciated the service of our restaurant.We hope to welcome you again to make you change your idea and demonstrate you the quality normally appreciated by our guests.We send you ourBest regards,Francesco MarzolaGeneral Manager

Gentile Ospite,Grazie per la sua recensione positiva.Siamo contenti che abbia apprezzato la posizione rispetto al centro storico, il servizio di parcheggio e colazione e la sua camera.Spero di poterla accogliere nuovamente in occasione del suo prossimo viaggio a Firenze.Saluti da tutto lo staff!Francesco MarzolaDirettore

Gentile Ospite,Grazie per aver condiviso la sua valutazione sul soggiorno appena trascorso.Ci dispiace che abbia avuto degli inconvenienti. Le nostre camere sono dotate di vasca o doccia, per questo motivo è consigliabile contattare la struttura o inserire la preferenza in fase di prenotazione in modo da fare un'assegnazione più mirata.Il nostro personale è sempre a disposizione per qualsiasi esigenza o necessità durante il soggiorno e mi fa piacere che abbia tempestivamente cambiato la camera nel suo caso.Spero di poterla accogliere nuovamente in futuro e dimostrarle la qualità dei nostri servizi.Le inviamo i nostri piùCordiali saluti,Francesco MarzolaDirettore

Dear Guest,Thank you for your beautiful words.We're so glad that you enjoyed your experience at our UNAHOTELS Vittoria.We hope to welcome you again for your next stay in Florence.Greetings from all the staff!Francesco MarzolaGeneral Manager

Gentile Ospite,Ci dispiace per la sua valutazione.Rimaniamo a disposizione qualora volesse condividere gli aspetti che ha meno gradito del suo soggiorno.Le inviamo i nostri piùCordiali saluti,Francesco MarzolaDirettore

Gentile Ospite,Grazie per la sua valutazione!Siamo contenti che la sua esperienza di soggiorno sia stata positiva.Spero di poterla accogliere nuovamente in occasione del suo prossimo soggiorno a Firenze.Saluti da tutto lo staff!Francesco MarzolaDirettore

Dear Fulvio,Thank you for sharing your review.We hope to welcome you again in Florence!Best RegardsFrancesco MarzolaDirector

Dear Mr Wei,Thank you for your positive evaluation!We're so glad that you enjoyed your stay at our Unahotels Vittoria and we hope to welcome you again for your next stay in Florence.Best regards,Francesco MarzolaGeneral Manager

Dear Guest,Thank you for your positive evaluation.We're glad that you enjoyed your experience with us.We hope to welcome you again for your next stay in Florence.Best regards,Francesco MarzolaGeneral Manager

Dear Guest,Thank you very much for your beautiful review!We're so happy that you enjoyed your stay in Florence at our apartment.We hope to welcome you at our Unahotels Vittoria for your next stay in Florence.Best regardsDaniele MastellaroOperation Manager

Dear Guest,Thank you for sharing your opinion with us.Our staff is always at disposal for providing anything our guests need.We can give coffee maker on request, otherwise our bar is open from the early afternoon until late evening.We regret that you haven't appreciated the style of the room.We're sorry that your experience didn't live up to your expectations. We treasure of your review to improve us every day.We send you ourBest regardsFrancesco MarzolaGeneral Manager

Dear Guest,We regret for your negative evaluation.We always try to offer a pleasant stay to all the guests.We remain at your disposal if you want to analyze the features that you didn't appreciate about your stay with us.We send you ourBest regards,Francesco MarzolaGeneral Manager

Dear Guest,Thank you for your positive evaluation. We're glad that you enjoyed your experience at Unahotels Vittoria.Don't hestitate to contact us and plan your next stay in Florence.Greetings from all the staff!

Dear Guest,Thank you for your positive evaluation. We're glad that you enjoyed your experience at Unahotels Vittoria.Don't hestitate to contact us and plan your next stay in Florence.Greetings from all the staff!

Dear guest,Thank you for reviewing your stay at our hotel.We thank you for your feedback from which we will certainly take inspiration to improve.We are sorry if we did not meet your expectations but we really did our best to meet your needs and compensate for our shortcomings by changing your room in 30 minutes, offering you breakfast during the entire stay which was not included in the reservation and free drinks plus our note of apology with a complimentary bottle of wine left in your room.We hope to welcome you again for a next stay in Florence

Dear Guest,Thank you for sharing your evaluation.We hope to welcome you again for your next stay in Florence.We send you ourBest regards,Francesco MarzolaGeneral Manager

Dear Guest,Thank you for sharing your review.We're sorry to know that you did not appreciate the style of the hotel and we thank you for pointing out what you did not consider up to our standards.We hope to be able to welcome you again for a next stay in FlorenceBest Regards

Dear Guest,We regret for your evaluation.We remain at your disposal if you want to deepen with us the features that you didn't appreciate of your stay.We send you ourBest regards,Francesco MarzolaGeneral Manager

Dear Guest,We regret for your evaluation.We remain at your disposal if you want to deepen with us the features that you didn't appreciate of your stay.We send you ourBest regards,Francesco MarzolaGeneral Manager

Dear Guest,Thank you for leaving your positive comment about our Unahotels Vittoria.We're glad that you enjoyed your stay with us and we hope to welcome you again for your next stay in Florence.Greetings from all the staff!Francesco MarzolaGeneral Manager

Dear Guest,Thank you for leaving your opinion about our Unahotels Vittoria.We hope to welcome you again for your next stay in Florence.Best regards,Francesco MarzolaGeneral Manager

Dear Guest,Thank you for leaving your positive evaluation about our Unahotels Vittoria.We're glad that you enjoyed your stay and we hope to welcome you again for your next stay in Florence.Greetings from all the staff!Francesco MarzolaGeneral Manager

Gentile Ospite,Grazie per la sua valutazione!Siamo contenti che abbia trascorso un piacevole soggiorno con noi.Sper di poterla accogliere nuovamente in occasione del suo prossimo soggiorno a Firenze.Saluti da tutto lo staff!Francesco MarzolaDirettore

Dear Guest,Thank you for leaving your positive evaluation!We're glad that you appreciated your stay with us.We hope to welcome you again for your next trip in Florence.Greetings from all the staff!Francesco MarzolaGeneral Manager

Dear Guest,Thank you for leaving your positive evaluation!We're glad that you enjoyed your experience with us.We hope to welcome you again for your next stay in Florence.Greetings from all the staff!Francesco MarzolaGeneral Manager

Dear Guest,Thank you for leaving your positive evaluation!We're so glad that you appreciated the style of the hotel.We hope to welcome you again for your next stay in Florence.Greetings from all our staff!Francesco MarzolaGeneral Manager

Dear Guest,Thank you for your evaluation!We are glad that you appreciated the professionality of our staff.We hope to welcome you again for your next stay in Florence.Greetings from all the staff!Francesco MarzolaGeneral Manager

Dear Guest,Thank you for sharing your evaluation. We regret that your stay didn't live up to your expectations. We always try to offer a pleasant stay to the guests.We’re sorry that the modern style of the hotel has not impressed you positively. We understand that with its eccentric and not very ordinary character, it may not appeal to everyone.The spaces were designed by the famous Italian architect Fabio Novembre and it represents a combination of traditional items of the Florentine tradition and out of the ideas applied for the hospitality. Furthermore we assure you that the cleaning and hygiene is one of our priority. We regret obviously for not having made you perceive the quality normally appreciated by our guests. We treasure of your review to put a focus on the quality of the services and implement the actions needed to improve every day. We send you ourBest regardsFrancesco MarzolaGeneral Manager

Dear Guest,Thank you for your positive evaluation!We're so glad that you enjoyed your experience with us.We hope to welcome you again for your next stay in Florence.Best regards,Francesco MarzolaGeneral Manager

Dear Guest,Thank you for leaving your review.We're glad that you enjoyed your stay with us.At the moment of the reservation guests can choose the rate with breakfast included or without. We hope to welcome you again for your next stay in Florence.Best regardsFrancesco MarzolaGeneral Manager

Dear Guest,Thank you for your positive evaluation.We're glad that you enjoyed your experience at our Unahotels Vittoria.We hope to welcome you again for your next stay in Florence.Greetings from all the staff!Francesco MarzolaGeneral Manager

Dear Guest,Thank you for leaving your positive evaluation.We're so glad that you enjoyed your experience at our Unahotels Vittoria.We hope to welcome you again for your next stay in Florence.Greetings from all the staff!Francesco MarzolaGeneral Manager

Gentile Ospite,Grazie per aver condiviso la sua esperienza con altri viaggiatori. Leggiamo con piacere che ha apprezzato la disponibilità del nostro staff e la ringraziamo per aver segnalato ciò che non ha ritenuto all'altezza dei nostri standard.Speriamo di poterla accogliere nuovamente per un futuro soggiorno a FirenzeCordiali SalutiFrancesco MarzolaDirettore