Halvat hotellit - Floridablanca, Bucaramanga

”Room was spotless and cleaned every day. Staff was very helpful and friendly. All the amenities included with the reservation are very much worth the money. ”

”No lo usamos ”

”Tried to charge us 1.7 million pesos for tourist pack. Insane attempt to rip us off. ”

”The hot tub smelled rotten, the water was clearly not cleaned. Once we checked in we realized the staff left the property for a couple of hours - the desk is not always staffed, so there is truly no security. The room was not clean and there is was no hot water in the shower. When we told the property we wanted to leave, they just told us to pay them and offered no resolution for our complaints. We did not stay either night we had booked here, we found alternative lodging that was nicer for...

”We really loved our stay here. The room was beautiful, clean, and had amazing views. It was unique; waking up to those views was unforgettable. The staff was so kind and attentive at all times, even checking on us when we were away to make sure we were okay. I wish we had more time to stay, but every moment was exquisite. We would return in a heartbeat! Thank you for a great stay and wonderful memories!”

”Reservamos este hotel con anterioridad y se pagó por medio de una aplicación y al momento de ingresar nos dieron que no habían habitaciones que la aplicación no les había informado. La señorita no nos solucionó y fue muy mala su atención, nos comunicamos con la aplicación y nos dieron que el hotel nos vendió las acotaciones. No recomiendo este hotel que solo se preocupa por el interés económico y nopor el servicio al cliente.”