Lomamökit – French Island

”This and many other hotels owned by similar owners have given the poorest customer service for online reservations. I ordered a room with a King sized bed, but was presented a room with two queens. They tried to make me pay twice even though I told them I paid through VRBO. That was an absolute fiasco. I could go on. It wasn't a nice stay. ”

”I booked this room because the photos looked decent. Boy was I wrong. I showed up and the lobby was about 40 degrees. Started the check in process and the card door things were broken. So none of the door locks worked, which also means you could just walk into any room, also that means if we left, anyone could walk into our room. It took 20 mins for them to find a room for us. We go in and they had not cleaned the bathroom, pee stains on toilet, no towels, burn holes in all the furniture. I went...

”Staff were delightful. Very welcoming! ”

”Clean room, friendly staff, easy checkin ”

”Room ckean, fruendly staff, breakfast was goid. Great location”

”Friendly staff, welcome treat bag, free ramp parking, spacious room. Will stay there again.”

”Very comfortable bed in the room was spotless! We used the fitness center and that was also very nice and clean.”

”The staff was welcoming. We were greeted with some very fine chocolates. The room was excellent and the bed extremely comfortable. We had a snack and a drink in the bar area and service was outstanding. The day we left we had a little time to kill and read in the parlor next to a cozy fireplace sipping toddies. "Cozy" best describes the ambiance of the Charmant Hotel”

”Very nice facility. We enjoyed our visit.”

”Always enjoy staying at Stoney Creek when visiting the La Crosse area!”

”Excellent room! We enjoyed our stay.”

”Clean and nice!”