Hotellit uima-altaalla - Galway, New York

”Room was very cold when we got there & had been in touch by text at least an hour before we arrived. Bed (sheets or mattress, not sure) had a strange odor”

”Location was very good. Parking was good. Breakfast was good. Manager was very helpful. Pool was not open for use unfortunately. Rooms are a little dated but they are clean and comfortable and good size. I would definitely stay here again.”

”Very clean and nice staff.”

”There were big blood stains on the carpet and things in the room were not cleaned very well overall. The breakfast is supposed to be till 9:30 but most of it was cleaned up around 9:15. The young gentleman was very kind and professional when we checked in the but the lady that checked us out did not have the same level of professionalism. She did not seem surprised or concerned when I told her about the bloodstains (which I mentioned to them when we checked in as well, but I mentioned again to...

”There was moldy patchwork on the bathroom ceiling, the toilet was dirty, the grout in the bathroom floor was caked with dirt, there were scratches on the front door in the bathroom door, like a dog was contained, and there was bedbugs in the bed closest to the window. My friend has several bites on her legs. No compensation or apology was given.”

”I was in the area for a concert at SPAC, closeness was great. The staff were helpful and welcoming . Our room was very clean, comfortable & spacious. The pool was disappointing , it was very cold and it was a high 78 sunny day, but the staff said when I called inquire , “it was a heated pool”, it was freezing! So I went to use the outside sauna to warm up, and it was locked and not in service, no note or explanation . The restaurant and bar were nice. I’m surprised the Arbor Spa is inside the...

”Nice walking path”